Great service, great rooms, everything you can expect from a five star hotel, yet very good pricing considering. Really got nothing to complain about and I travel quite a lot.

Friendly staff , great location

Excellent

Very noisy hotel, poor insulation Overpriced

Not 5 star worthy. Deceptive marketing and pictures used, they will give you a different room that you booked. I booked a suite and they gave me a completely different tiny room and made no effort to accommodate even though they definitely had the option to.

Really terrible service and management. The room you see on Expedia is not the room they give you. And they make no effort to accommodate. Extremely deceptive pictures on booking for the rooms. Also really dirty rooms, dust everywhere and stains on couches.

Loved my stay and the attention to detail

We have stayed at the Claris hotel in Barcelona 3 times now and each time our stay has been excellent.

Welcoming staff and beautiful hotel design plus a great location to a shopping area

Beautiful room and common spaces including the rooftop pool and restaurant. Staff was amazing.

Great

An excellent Hotel in a great position easy walking to most of Barcelona attractions yet quiet

Great hotel just a block away from Passage de Gràcia. Very modern and clean. Nice bar on the rooftop. Breakfast is in the basement. No daylight and they have strange way of ordering the meal. Need to wait for somebody to come to ask you what kind of eggs you want and then you wait them to deliver. Usually they bring it cold. Some salami and cheese selections and bread you can pick up from the bar. All this above is if you are foreigner. If you are Spanish then you get immediate attention by waiters and you can be noisy and rude and bother everyone in the dining hall.

Excellent staff. Room lighting could be better. Overall very good.

Very friendly personal and professional management.

Jimmy in the breakfast room was real asset of the hotel..overall it’s great experience.

The service is excellent and all staff were very attentive. We upgraded to a junior suite with a "courtyard view". This was a rather poetic way to describe what looked to be a small ventilation shaft, our view was in fact a brick wall. The room was very dark as a result. It did however have a good sized bathroom and a large comfortable bed, and the free mini bar is a nice touch. The breakfast is excellent but is in the basement so no natural light. The rooftop terrace is nice but quite small, there was only one table left when we arrived. Overall we enjoyed our stay but didn't really feel the room was worthy of being called a junior suite.

A lovely hotel, in a great location. Well serviced rooms and a great welcome from the staff, with a glass of cava. The rooms are a little smaller than expected - but well furnished and very nice overall. The only downside...we offered to take our own bags upstairs, but they offered to bring them...and then the guy who brought them seemed very disappointed that we couldn't tip! (We hadn't got any Euros on us!) I'm a big believer in tipping culture - but at a 5* hotel, a) the bags being brought to the room is part of the service and b) should the staff really be offended if you can't tip? He then was a little off with us whenever we saw him in the lobby...Overall though, a very good hotel and we would return.

Very nice hotel, clean, and with a touch of luxury. Rooftop restaurant was great, with nice view. Staff was very helpful and had extra touches such as chocolate and champagne as part of the turn down service.

Room 201 is a large jr suite on 2 levels, just what we needed BUT it is extremely dark with one very small window that faces an air shaft. That was disappointing. Also there is such a strong focus on Colombian decoration that take up so much table space there’s not much room for our stuff. The staff are accommodating and friendly, the toiletries are very nice and the housekeeping crew are just wonderful. The location cannot be beat, quiet but a stone’s throw from Passeig de Grazia. We would happily stay here again, (this was our 2nd visit), but not room 201!

Upmarket hotel in great location. Rooms could do with an upgrade/refurbishment. Service very good.

Clean modern property. Friendly and attentive staff.

Excellent staff and 5 star hotel! We loved our stay at Hotel Claris.

Staff was wonderful.

This was truly a wonderful hotel. Comfortable, and very convenient to all areas. Great service. Cons: shower flooded and the gym is tiny.

Great place, amazing location. Everthing you need

I stay in hotels around the world for monthly travels. This is the worst hotel I have stayed in, (worse than non five-star ones) - Fridge wasn't replenished every day i stayed. On one occasion, it wasn't replenished even after I had reminded them. - When I called front desk, they would put me on hold, then hang me up. Once, I asked if they could help to bring up my food from an Uber delivery. As I was about to give the Uber PIN required in Europe to them (to acknowledge the order), front desk brushed me off, saying he won't remember and will call me later, then hanged up before I had a chance to say anything. Even tho they promised to bring the food up, it sometimes takes a couple more calls to remind them, so much so the delivery time was shorter than them bringing the food up. - Room was not sound proof. I could hear the cleaning ladies every morning loud and clear, and could also hear my neighbours when they were at their bathroom which was near the door. - The gym had minimal equipment for weight training and the steam room did not work. - the whole hotel was dark, both in the day and night. At night, they even switched off the lights at the lobby where guests were to sit. Maybe a two or three-star hotel. Definitely not luxury or five star

Clean and quite. Friendly stuff. Wifi access difficulties.

Great hotel, well located, contemporary , elegant style and attentive, unpretentious service

Always a beautiful stay at Claris when in Barcelona ❤️

Great location near restaurants and shops. Very friendly staff and nice restaurant options attached. Spa was a bit expensive, but appreciate the welcome wine. Room was comfortable.

They pump really overpowering fragrance through the hotel, but when you turn the A/C off, you notice the smell of mildew.