Pros: Resort style hotel. Comfortable stay, good location, spacious and well maintined rooms. Friendly staffs, delicious food. Cons: No elevator, main restaurant closes at 10:30 PM ( limited items are available round the clock). No car parking facility inside the property.

The room are good wish they were big enough for the price we paid, buffet was decent and the valet parking is nice, only suggestion I would say is change the check out time till 12 PM at least like most hotels do 2 PM check in and 11 PM check out is bit disappointing.Pool should have been cleaned, were able to find the dead mosquitoes and flies..

The staff were friendly the pool bar/area is lovely The pool person nimai is an asset to the hotel always welcoming polite and very helpful and passionate about his job. The breakfast selection was great I would definitely go back

Didn’t like that the guests swam in the pool fully clothed . The restaurant was chaos . The staff were all amazing though and nothing was too much trouble .

Pathetic

Nice

The special thing about the property is it’s greenery which gives fresh look to it and each and every aspects are being taken care of. Swimming pool and dine-in areas are clean and well maintained, also the staffs looking after these amenities are doing their duties religiously. Housekeeping service was prompt and nicely done. Front office staffs need to be more active and customer friendly. Overall good place to stay.

The special thing about the property is it’s greenery which gives fresh look to it and each and every aspects are being taken care of.Swimming pool and dine-in areas are clean and well maintained, also the staffs looking after these amenities are doing their duties religiously.Housekeeping service was prompt and nicely done.Front office staffs need to be more active and customer friendly.Overall good place to stay.

We were pleasantly surprised by the Park Inn. Having travelled a lot of India it is a very nice 3 Star. On arrival we were greeted and our luggage taken from the car, this was taken to our room. Thank goodness as we were on the 3rd floor and there are no lifts. Room is spacious, a small sofa area, mini bar, reasonable sized wardrobe that contained slippers, no robes. The bed was large and we always had a great sleep. Bathroom had a walk in shower cubicle, no bath, toilet and sink. We were never without water. A small balcony proved 2 chairs and a table. Pool area was small and the sun loungers are very close together. Service at the pool and bar was attentive and food quite good, we only ate a light lunch there one day. We much prefer the beach in Goa. Breakfast provided our only disappointment. The restaurant is quite cramped for the size of hotel. Selection was reasonable, Western and Indian options. The first 2 mornings, we ordered omelettes, only 1 ever arrived. This was a respected incident so we chose to take breakfast on the beach. he restaurant also had air conditioning vent over the tables, so you food, if it arrived, got quite cold quickly. Would we return? Yes, we’d just avoid the restaurant.

We were pleasantly surprised by the Park Inn. Having travelled a lot of India it is a very nice 3 Star. On arrival we were greeted and our luggage taken from the car, this was taken to our room. Thank goodness as we were on the 3rd floor and there are no lifts. Room is spacious, a small sofa area, mini bar, reasonable sized wardrobe that contained slippers, no robes. The bed was large and we always had a great sleep. Bathroom had a walk in shower cubicle, no bath, toilet and sink. We were never without water. A small balcony proved 2 chairs and a table. Pool area was small and the sun loungers are very close together. Service at the pool and bar was attentive and food quite good, we only ate a light lunch there one day. We much prefer the beach in Goa. Breakfast provided our only disappointment. The restaurant is quite cramped for the size of hotel. Selection was reasonable, Western and Indian options. The first 2 mornings, we ordered omelettes, only 1 ever arrived. This was a respected incident so we chose to take breakfast on the beach. he restaurant also had air conditioning vent over the tables, so you food, if it arrived, got quite cold quickly. Would we return? Yes, we’d just avoid the restaurant.

Location : Close to the Candolim Beach so that's a plus. The entrance to the hotel is on a small lane so that's not too impressive. Rooms: We booked 3 rooms for a family of 7 and a common trend across all 3 was the electronic door locks. Everytime we entered our rooms atleast one or more locks did not work as intended and we had to ask security to help us get into our rooms. Wifi did not function on all 4 days that we stayed here. Also one room had a TV whose remote was dead. Breakfast : 5 stars for the breakfast. There was nothing missing from the menu and had something for everyone (kids, adults, senior citizens). Quality of food was also on par with something i'd expect from a Radisson hotel Service: The service staff was very prompt and did their best to try and help us. The hotel management needs to take a note of customer complaints and fix them (eg: door lock) as that's something the staff can't manage on their own.

Location : Close to the Candolim Beach so that's a plus. The entrance to the hotel is on a small lane so that's not too impressive.Rooms: We booked 3 rooms for a family of 7 and a common trend across all 3 was the electronic door locks. Everytime we entered our rooms atleast one or more locks did not work as intended and we had to ask security to help us get into our rooms. Wifi did not function on all 4 days that we stayed here. Also one room had a TV whose remote was dead.Breakfast : 5 stars for the breakfast. There was nothing missing from the menu and had something for everyone (kids, adults, senior citizens). Quality of food was also on par with something i'd expect from a Radisson hotelService: The service staff was very prompt and did their best to try and help us. The hotel management needs to take a note of customer complaints and fix them (eg: door lock) as that's something the staff can't manage on their own.

Rooms where moist, floors were wet. Air conditioner was dripping water, when complained staff would just come look at it and then no response. Very bad... experience no courtesy for guest. Did'nt even help in taking our bags to the car.

Rooms where moist, floors were wet. Air conditioner was dripping water, when complained staff would just come look at it and then no response. Very bad... experience no courtesy for guest. Didnt even help in taking our bags to the car.

This is simplistic, not crowded, not on main road bout on a subsidiary lane, easily approachable from beach.

This was our second visit and the staff and hotel were ust as good as the first time

Well sized and comfortable premier pool view room. Well furnished and good housekeeping service. Very pleasant garden area.

Well managed hotel giving excellent service. Rooms & their service was as good as can be expected. Breakfast very good but let down by the failure of the only toaster and coffee machine regularly - maybe there should be some back-up facility. Inadequate number of pool side sunbeds but space is of a premium. Could be more accommodating when customers who have to vacate their rooms by non but are not due to go to the airport until late at night - no room set aside for travellers to freshen up after being out all day. Must be one of the best resorts in North Goa for the price.

Very clean and nice hotel. Pool area smaller than expected, but still very nice! The staff are amazing and really do everything they can to get to know you and make your stay the best. I was sick during our stay(got sick before arrival) and they gave us plenty of tips to get better and made sure we had what we needed. Great breakfast with a mix of indian and international food. Rooms are very big and light and the housekeeping made the floor shining every day. Even left us towel animals and flowers the day before check-out. I would recommend this hotel.

Reaching the Phoenix Park in the early hours and finding everything in order and the room ready SUPER. So ground work had been done and all requests followed through. Grand THANKS

This is not really a 4 star hotel. Rooms are average and swimming pool is quite small. There were constant problems with the water in the shower. It would either be very hot or very cold. There was a leak in the bathroom which did not get fixed during our 4 night stay. Choice of food for breakfast was good.

This is not really a 4 star hotel. Rooms are average and swimming pool is quite small. There were constant problems with the water in the shower. It would either be very hot or very cold. There was a leak in the bathroom which did not get fixed during our 4 night stay. Choice of food for breakfast was good.

The deluxe rooms overlooking the pool were big and spacious however not enough cupboard space and also had a real problem with the air con which just kept blowing out cold air despite setting temperature. We had to change from our original room as air con caused so much condensation on the floor and was constantly damp. The staff on reception tried to resolve but with no result The location of hotel is at the bottom of a quiet lane with no sufficient lighting at night. However the food during our stay and the staff were really helpful and polite and never too much trouble

Good trip

Very ordinary place. The pool and restaurant ambience is not very great.

Very ordinary place. The pool and restaurant ambience is not very great.

Very professional and clean. Great breakfast. Lot of variety of food.

A lovely first trip to India we would go back to this hotel again. Food was good, although a lot of Indian choices at breakfast (which is what you would expect) but also bacon, eggs etc. Rooms were clean and spacious. They could do with a few more sun beds around the pool. Staff all very polite and helpful.

Good position but the place is ruined by drunk Russians, mainly young girls who seemed oblivious to anyone else trying to sleep. We had to complain on numerous occasions as the sound-proofing in the bedrooms is very poor. The balcony was a joke, tiny with an air-conditioning unit blasting you with noisy hot air non-stop. Breakfast excellent and service generally very good. Wifi was very hit and miss and we had an average of 6 power-cuts a day.

I had trouble opening my door.. they worked tirelessly trying to fix it. I didn’t have WiFi in my room.. it got fixed but the next time the electricity was off.. it was gone again... that aside.. they were brilliant. Breakfast was great, best I’ve had in Goa. The pool staff, bar staff, housekeeping and reception were great. Location is very good. I’d go again... very very friendly!

I had trouble opening my door.. they worked tirelessly trying to fix it. I didn’t have WiFi in my room.. it got fixed but the next time the electricity was off.. it was gone again... that aside.. they were brilliant. Breakfast was great, best I’ve had in Goa. The pool staff, bar staff, housekeeping and reception were great. Location is very good. I’d go again... very very friendly!

Prior to my stay, I had visited the hotel, as friends of mine were staying there. They had been given a new room as they weren’t happy with there first choice. I therefore emailed the hotel when I got home, to ask what a superior room was. They don’t have superior rooms!!! (So why are hotels.com selling them?). On arrival we were allocated a room, which I’m assuming my friends were first allocated!!! We were tired, and thought we’d deal with it the next day!!! The hotel was full and nothing could be done!! We were asked to leave our room on one of our days, as maintenance needed to be done. We had noticed that there was a gaping hole in the bathroom, and assumed it was for this, as it was by the flushing system. However, when we got back there was no sign of any maintenance taken place. I’m getting a bit tired with going to hotels booked by hotels.com, only to be given the lowest standard of room regardless of stated standard at the time of booking. The rooms are very often in my opinion, ‘the builders room’