The cleanliness of the room was unacceptable. The floors were disgusting as shown in the attached photo of my white socks after walking in the room without shoes for about 3 hours. The bathtub was disgusting (see photo). The toilet had a very weak flush and required intervention. Hot water was intermittent. There were wires hanging from the ceiling, presumably where a smoke alarm was missing. The front desk staff were friendly, however, when I called them in the afternoon to request somebody to address the toilet, they said they would send somebody but nobody ever came until I called again the following morning. I wouldn't stay there again. This time I didn't have a lot of choice because I was evacuating my home due to an hurricane and other places were booked.

When we arrive to check in and the clerk is behind a plate window with a small hole to help you, we did not feel good about the place. Our room was very basic but old and smelly. I checked the sheets and mattress for blood stains (always do at hotels) and there was no mattress pad on bed. Just the sheet. The mattress was stained and extremely old and extremely uncomfortable. The refrigerator did not work, the shower had terrible pressure, the air conditioner had sticky stuff on knobs and the filters were filthy. I never write many reviews but I felt other people need to know how awful this place is. AND… the worst part was I booked the hotel online seeing the beautiful pictures of it for $129 and I wouldn’t pay $29 a night. NEVER again would we stay here. Shame on you Hotels.com for even advertising this kind of hotel!! If we weren’t desperate for a room, we would have left immediately 😡

Stay was ok. But television wouldn't pick up any channels. Good thing i had my laptop.

This property is rough. Ended up here during emergency response for a hurricane due to other hotels being 100% booked. If not for a 24-hour stint at the emergency operations center, I would have slept in my car rather than stay in this room. In addition, Hotels.com has become very difficult to work with since combining with VRBO, etc., and gave me zero flexibility in a disaster situation which was very fluid. Last time I will use the Hotels.com app also.

Floor sticky and roaches everywhere.

Great

Litter everywhere. The whole place is poorly maintained. An extended stay, with a kitchen and not a single dish or utensil included.

I recently had surgery, they went out their way to accommodate my needs.