Check in was easy. We booked 2 rooms but one room smelled like pot so they quickly swapped with another room. Problem solved! The hotel is older but renovated so it's satisfactory for the most part (bathroom could be updated). Breakfast is included but honestly the offerings were abysmal! We've stayed at many 2-4 star lodgings with free breakfast and this was a new low for us! In fact, the last two times we've stayed here, the receptionist didn't even notify us of this perk (lol) leading me to wonder if even they are embarrassed about it. We took advantage of the free offering this time and laughed our way around the room looking at the toast, froot loops, one hardboiled egg, and the standard waffle iron.

Sheets had stains, bathroom was caked with dirt on the tile seams, hair in tub. Check in person wasn’t friendly and didn’t even mention the breakfast hours or location. Elevators reeked of cigarettes.

They need to make it more clear regarding housekeeping. Apparently, you have to request it during the week, but they clean on Thursdays and do full service. I requested 2 full sets of towels in the morning and never received them all day into the evening. Otherwise, some of the staff is pleasant. Some not so much.

Garbage

Loved the central location of the hotel with easy access to the freeway. Neighborhood seemed safe and there were business (coffee, grocery, restaurants) nearby. The hotel was a bit run down, but clean. Comfortable beds, but the beds were quite high - not good for someone with limited mobility. There were no grab bars in the bathroom/shower, which would have been helpful as I was traveling with my elderly mother.

The room was clean and a decent size. It has been updated except for the bathroom, but it was fine. If your room faces the freeway, like ours did, you'll not be able to sleep unless you wear earplugs. The room did not have a recycling bin, but I used a paper bag and put all the recycling in it, though who knows whether it actually got recycled. The hallways are dim and look a bit shabby, especially around the elevator, but none of that affected our stay. It was a good place for a short stay for the cost. Having Woods Coffee about 50 feet from the front door was a real bonus.

Although this hotel appears outdated from the outside, the rooms are remodeled, clean and comfortable with very comfortable beds and nice linens. The person at the front desk was helpful and polite. I always stay here when visiting my son.

It's right next to the freeway, so there's a lot of traffic noise. Overall, the property is run down, but clean. We got a good deal on an executive suite, which gave us more room. The furniture is old, but clean. The bathroom fixtures worked, they're just old.