Good location and kind assistance, though reasonable.

Parking is an issue and many stairs to climb

Beds were not the most comfortable, but we were very close to the train station and the waterfront. Some restaurants nearby.

over all ok but no bolt lock on door

This hotel is conveniently located a 5 minute walk from the train station and across the street from the Royal Palace Museum (which is awesome). It's one of the few hotels where the reception desk was open after 7:00. Bathroom was small but room was spacious, with a window overlooking the street. Very friendly staff! They were quite helpful showing us around and watching our bags after checkout.

Staff/owners were incredibly helpful and informative. Nothing was too much trouble for them.

A group of friends (couples) stayed at the Balbi Hotel for one night after a week long cruise. We chose it because it was close to the train station, and 2 of our friends had to leave for Milan the next day. We really wanted a quaint place with character but also reasonable in price, and we found it all at the Balbi. We LOVED our rooms, the ceiling paintings are even more striking in person. Dario, who was at the desk when we arrived, was absolutely wonderful. He gave us great directions to drive down to Portofino and made us feel very welcome. It was also great to have wi fii and be able to skype my family at home in the USA. At night we walked around and stopped in a great local restaurant for some good pizza and red wine. There is a small charge for breakfast however there are also places very close to pop in for great coffee, pastry, etc. It was easy for our friends to walk down the street to the train station the next morning, even with luggage. The only drawback (if you have trouble with stairs) is that there are a few flights to go up before you can check into the hotel, but well worth the effort in our opinion. What a great find for us!! Especially if you have to catch a cruise or train, perfect location!

Waling distance from the train station

This is a laid-back, scruffy hotel in a good location close to the main railway station. It's ideal if you want to be close to the city, but aren't too bothered about being pampered.

We really enjoyed our stay at the Balbi Hotel - it's really well located only a few minutes walk from the main train station and all the city sites. The staff were very friendly and our room was beautiful ... unbelievably spacious and had a lovely feel to it. The shower was nice and powerful and the breakfast saw us through the morning. All in all it was amazing value for money and made our stay in Genoa really special. If I go back to Genoa I would most certainly stay there again.Be prepared for a bit of a hike up the stairs when you first arrive with your suitcase though!

We really enjoyed our stay at the Balbi Hotel - it's really well located only a few minutes walk from the main train station and all the city sites. The staff were very friendly and our room was beautiful ... unbelievably spacious and had a lovely feel to it. The shower was nice and powerful and the breakfast saw us through the morning. All in all it was amazing value for money and made our stay in Genoa really special. If I go back to Genoa I would most certainly stay there again. Be prepared for a bit of a hike up the stairs when you first arrive with your suitcase though!