Rooms were clean, housekeeping was always working, polite, and helpful. Front desk clerks were always helpful and friendly. The breakfast area was clean and well managed. The young lady taking care of kitchen was always pleasant and kept it well stocked!

Very nice and clean hotel. Walking distance to local bars and restaurants. Front desk clerk was very friendly and helpful. Would stay here again

Jenn at front desk was so nice. So helpful. And the breakfast was nice as well, morning staff very pleasant. Will stay again.

Visit for a wedding

It’s really clean

Good location and friendly staff

The cable tv was shut off early in the morning, at night the water in the shower was tepid at best, the breakfast was okay, water view restaurant nearby the hotel was very good and we received completely drinks from the hotel.

Didn’t have room ready , had to wait wait 2 extra hours in lobby. worker splashed coffee all over my husbands shirt while throwing away a coffee and splattered all over my husbands shirt and did not apologize

The room smelled musty/ moldy.

Our first room was on a floor which wreaked with must/mildew, and the carpet was sticky (I don't walk in shoes in my hotel rooms as when I'm home). When I told the front desk, she seemed to know there was a water damage issue so she put us on another floor which still stunk but wasn't as intense. I had 2 small kids with me, plus an infant so I didn't want to deal with the back and forth. I realized the entire hotel is terrible and there's no point to keep changing rooms. Our 2nd room's carpet was also filthy and sticky so I kept my shoes on and made sure the kids did too. I couldn't let my baby crawl. There were dead baby roaches stuck on the wall, right behind our heads at the headboard of the bed. At night when going to the bathroom and turning the lights on, I had to be careful where I was stepping because roaches were scattered all over. I was so skeeved out that I dreaded going back to the hotel at the end of everyday (stayed for 3 nights). There were no other options in the area so I was stuck. I told the front desk and they said they'd speak to someone, but I never heard back from anyone. She seemed to care less and even had me wait 20 minutes just to talk to me. Absolutely no attempt to compensate in any way and make it right. It was one of the most uncomfortable and disgusting stays I've had. I'll NEVER go back, and will definitely WARN everyone.

We stayed for four nights and the room was clean and quiet. We didn’t have to request anything that wasn’t already there. Very affordable. Will stay there next time we are in the area.

Quiet

Very nice

The staff is so friendly and helpful.

great restaurant across the street

Great staff! Very friendly and helpful in a new town for this traveler.

Friendly

East access very clean great breakfast will stay again.

Friendly attentive staff. Very nice stay.

In great shape

Overall a good experience. Hot water didn’t work in our room but staff moved us. Train was directly behind building and pool was located in front of hotel right on busy road.A little noisy but didn’t wreck our stay.Location was in walking distance to many good restaurants and bars. Staff was very friendly, would stay there again.

Great free breakfast buffet! Free drinks voucher at Capt Hirams!!

When I first entered the property the first thing I noticed was a musty 'old building' smell and cigarette smoke. I found this strange because its a non-smoking hotel. I checked in all while starting to second guess my choice of hotel from the smell alone. The employee was polite, friendly and she quickly got me checked in. My room was on the 3rd floor. I was pleasently surprised when the elevator opened and the hallway was well lit, clean and had none of the smells from the first floor. My room was clean, seemed recently upgraded, and very comfortable. I stopped downstairs for breakfast the next morning. It was a carb fest; waffles, cereal, bagels, and biscuits. The only protein were sausage patties. No eggs. For the price and location I would stay again but eat breakfast elsewhere.

Quiet and clean. Great location

The woman who work in the dinning area was fantastic.

Room was perfect, pool was clean and well maintained, great location! The breakfast was hot, plenty of options and the lady running it was so friendly and helpful! Will definitely be back!

Clean, excellent location, great treatment and personnel

Nice hotel. Close to what I was looking for!

Too close to road and train tracks breakfast was good

I was told incorrectly about the rewards. I was told I could join up after instead of at the time of check in. So my 2 night stay didn’t count.

Although the hotel and room was clean there was an oder

Front desk staff was fantastic.