Clerk at the front desk was kind and available. Rooms are kot soundproofed,

I was in room 4 on the first floor and it was great. Nice and big, comfortable bed, my own bathroom (I know not all rooms there have your own bathroom but mine did) Nothing I didn't like about it.

I was in room 4 on the first floor and it was great. Nice and big, comfortable bed, my own bathroom (I know not all rooms there have your own bathroom but mine did) Nothing I didnt like about it.

The Manager was very friendly and helpful. He spoke excellent English. Unfortunately the room was not as clean as I would like and the bathroom quite old and the plumbing not too good. Old Hotel so you can't expect great rooms. Value for money.

Convenient location but not to great of service.

Convenient location but not to great of service.

Run down and shabby with a quant shrub bath and lean on the floor. Quiet street and close to railway and old town.

For some reason France seems to have an abundance of rather Faulty Towers like shabby, run down, and dated hotels with creaking stairs and corridors, poor lighting, and dour receptionists and this was a prime example.On the positive side the bed was comfortsble enough.However the bathroom complete with standard dodgy plumbing lacked a toilet.There were no tea coffee facilities as promised, and the standard of decor and maintenance was very poor and dated. Certainly the pictures make it look better than it actually was.But it is one of the cheaper options in Rouen so ok for a night.

For some reason France seems to have an abundance of rather Faulty Towers like shabby, run down, and dated hotels with creaking stairs and corridors, poor lighting, and dour receptionists and this was a prime example. On the positive side the bed was comfortsble enough. However the bathroom complete with standard dodgy plumbing lacked a toilet. There were no tea coffee facilities as promised, and the standard of decor and maintenance was very poor and dated. Certainly the pictures make it look better than it actually was. But it is one of the cheaper options in Rouen so ok for a night.

Run down and shabby with a quant shrub bath and lean on the floor. Quiet street and close to railway and old town.

Room not clean. The cleanliness was not to an acceptable standard. The bedding was good and fresh yet other flat surfaces and exposed beam ledges including bathroom fan were full of dust, perhaps months worth. Hotel was old and had character, that is not the issue, housekeeping is!

The hotel is small on the edge of the central area close to the railway station. Main problem was that I arrived at 23.00 to find nobody at reception. It took a call to Hotel.com to rouse somebody to give me a room key! So if you are arriving late, ring ahead to make arrangements!! Rooms were clean but needing refurbishment. Nice continental breakfast. Ok for the price and friendly service - eventually.

The hotel is small on the edge of the central area close to the railway station. Main problem was that I arrived at 23.00 to find nobody at reception. It took a call to Hotel.com to rouse somebody to give me a room key! So if you are arriving late, ring ahead to make arrangements!! Rooms were clean but needing refurbishment. Nice continental breakfast. Ok for the price and friendly service - eventually.

Cant say as I was locked out the night I arrived. I will not refer anyone to this hotel

Can't say as I was locked out the night I arrived. I will not refer anyone to this hotel

The room itself was rather nice, with a desk and chair, dresser, large bed, and nightstands. There were two separate rooms for the shower and for the toilet. The plumbing is quite loud, and one could hear the rush of water anytime an occupant in another room flushed. The room is not air conditioned, which was fine during my stay despite it being July, since there was a nice breeze in the evenings to cool the room. However, this was not entirely ideal, because Rouen does have a lot of flies (noticed in several shops and museums). The staff did not end up coming in to clean my room on two of the four days of my stay, and I didnt notice any little sign I should have put on the door to request that. Improvements were being made to the hotel during my stay, and the first day they were repairing the first floor staircase. The location is great, located right behind the Museum of Fine Arts, and all of the city core is walkable. The only maps available at the hotel desk were in Japanese.

The room itself was rather nice, with a desk and chair, dresser, large bed, and nightstands. There were two separate rooms for the shower and for the toilet. The plumbing is quite loud, and one could hear the rush of water anytime an occupant in another room flushed. The room is not air conditioned, which was fine during my stay despite it being July, since there was a nice breeze in the evenings to cool the room. However, this was not entirely ideal, because Rouen does have a lot of flies (noticed in several shops and museums). The staff did not end up coming in to clean my room on two of the four days of my stay, and I didn't notice any little sign I should have put on the door to request that. Improvements were being made to the hotel during my stay, and the first day they were repairing the first floor staircase. The location is great, located right behind the Museum of Fine Arts, and all of the city core is walkable. The only maps available at the hotel desk were in Japanese.

I didn’t realize from the picture attached to my reservation (which showed a normal room) that I would stay in the “attic room” (see pictures); couldn’t stand up in most of the room, when i mentioned it to the staff, i was told “this is what you booked”. Fair enough, but for $523 for 3 nights in Rouen, i had (mistakenly) assumed i would be able to stand in my lodging. The towels looked fairly tired as did the room in general, the shower was the smallest one i have ever used, there were issues with the hot water... in summary, i was not happy with that stay.

I didn’t realize from the picture attached to my reservation (which showed a normalroom) that I would stay in the “attic room” (see pictures); couldn’t stand up in most of the room, when i mentioned it to the staff, i was told “this is what you booked”. Fair enough, but for $523 for 3 nights in Rouen, i had (mistakenly) assumed i would be able to stand in my lodging. The towels looked fairly tired as did the room in general, the shower was the smallest one i have ever used, there were issues with the hot water... in summary, i was not happy with that stay.

In the room only the bedlinen was clean. The shower was very dirty....the staff were helpful. In the hotel everything was worn......I was in room 13 and will never recommend this hotel!!!!!

In the room only the bedlinen was clean. The shower was very dirty....the staff were helpful. In the hotel everything was worn...... I was in room 13 and will never recommend this hotel!!!!!

We had a great time in Roen. Great place to visit and experience an aspect of France.

We had a great time in Roen. Great place to visit and experience an aspect of France.

I booked and paid for a clean, safe and quietly located hotel. You failed with my reservation and I got none of this. Parking was €15 extra and I dread to think what the 45minute phone call to ‘resolve’ this cost. Expedia, you should be considering compensation if you want to keep my custom.

Loved the location ,close proximity to everyhing you could wish for.

Lobby stairs were a little dusty, dirty, and smelly. The rooms were clean but there wasn't a proper washroom door. The drapes used to cover the washroom door were stained and smelly. Could use an air freshener.

Lobby stairs were a little dusty, dirty, and smelly. The rooms were clean but there wasn't a proper washroom door. The drapes used to cover the washroom door were stained and smelly. Could use an air freshener.

One tiny room, with shared toilets in the corridor....I thought this kind of hotel did not exist anymore...Room was clean.Never again

One tiny room, with shared toilets in the corridor....I thought this kind of hotel did not exist anymore... Room was clean. Never again

Decent, clean budget hotel. The shower leaked and we could hear other guests.

Dirty, broken hotel. Stay out this hotel for your safety

Condition of the suite was not good, very hot inside, broken toilet, noise from outside.Good location, 5 minutes walk from the train station.