We loved the private hot tub. Location was amazing and very central in the village. Fridge didn’t seem to be working well so did not keep our food and drinks cold. There were also no extra pillows and comforter for the pull out couch.

Parking directions could be better to get back to hotel.

good location, clean, quiet however dryer did not work

We liked the amount of space and having two levels in the unit we had. Having parking included was good, but initial access to the reserved parking area was a negative experience. The directions provided were inadequate.

I was so thankful for the great communication with the staff. Everything was laid out very clearly. A couple of notes if you are going to be staying here: the parking is a bit of a ways away from the building so bringing wheelie suitcases would be best. The partiers on Friday and Saturday night are pretty loud on the street so if that bothers you be warned. I was kind of grossed out by the hot tub. While the water was clean the tub itself really needed a good wipe down. Also there are a LOT of stairs, so if you have people with mobility issues in your group or very young children you should make a plan for that. The beds were comfortable, the unit was very clean, the kitchen was well stocked with supplies. We’d stay here again.

Excellent location & property. Very clean. More like staying in a condo than a hotel. A bit complicated to find the place and figure out parking but once you go through it the 1st time it’s easier. Thank you for a great stay!

Easy access to the village stroll.

The interior is pretty retro looking but well maintained, and very spacious. Having the private hot tub was a really nice addition. Overall, great value.

Beautiful unit, extremely comfortable,fantastic bed. Parking garage about 2 blocks away but free. View of other buildings unless standing up , then you could see the pedestrians walking. Location was great, right in village center.

Nice room and location. Amazing bathroom and hot tub!

Great stay with spacious place.

There was NO HOT water for the 3 day stay we had. Could not take any showers unless it was in cold water. Washroom had hair in tub/on the floor when we arrived. I would NOT recommend to stay here

Great stay with spacious place.

I liked that we had our own hot tub in the unit. There isn’t an ice machine in the building. You could tell that the fridges were newer, it’s was too bad that they didn’t have an ice feature on them.

I liked that we had our own hot tub in the unit. There isn’t an ice machine in the building. You could tell that the fridges were newer, it’s was too bad that they didn’t have an ice feature on them.

We really enjoyed the location and space. We’re a bit disappointed as hot tub had a lot of sand in it

It’s ok. Everything is aged and needs updating. Been to worse but been to better.

It’s ok. Everything is aged and needs updating. Been to worse but been to better.

It was a great stay! The fireplace was very nice and the location is unbeatable. You're walking distance to everything you could want! Having covered parking provided was a big plus. The beds could be updated and made a bit more comfortable though. Would definitely stay again!

Very convenient to the village

Very convenient to the village

I liked that it had a kitchen, and it was very central to everything.Unfortunately someone smashed the front window while we were there

It was secure building and close to everything you need, Parking was secure once we found it .But manage ok

The property was beautiful and was very comfortable. Check in wasn’t until 4 pm and we had arrived in Whistler at 11 am. We contacted the office and they had no issues letting us in right away. Will definitely stay here again.

They need to get new beds.. beds were super uncomfortable

If I wrote the review on the day I stayed, it will be accusation for all the terrible experience I spent in whiski Jack. I had never stayed any hotel room as awful as that. The first night I couldn’t sleep because I felt so itchy and anxious from the bed and the noise in midnight. I still not sure was the problem from the hot tub or the beds. The whole suite is old and lack of maintenance. The smelling is so stale the carpet is dark and dirty. The mirror on the hallway was peeled off which is scary. There is no staff working for the suite, if something happened there is no people you can ask. It is not a place the tourist should stay. If you booked this nightmare Suite by accident like us, make sure don’t touch the hot tub.We just used the hot tub once and I got whole body terribly chemical smelling and my children’s hair damaged badly. I almost called 911 when I felt so bad during the first night. But when I call the service line in the next morning to cancel the rest of the booking, the lady who answered the phone told me she was the only person work on that day in the whole company. Can you believe that? We spent $900 for the room for 2 night but there was no service at all! Nobody get back to me. Nobody contacted me. I had never stayed any hotel or motel like this, the worst experience!!!There are so many hotels in whistler make sure you avoid this one!

The building is old! The elevators weren't working and there was construction material all over the hall way. The room itself was good. The bathrooms were nicely renovated. We had plenty of space for 6 adults. The sofa bed was a little uncomfortable.

The building is old! The elevators weren't working and there was construction material all over the hall way. The room itself was good. The bathrooms were nicely renovated. We had plenty of space for 6 adults. The sofa bed was a little uncomfortable.

The staff was very accommodating and easy to communicate with. Would definitely stay here again!

Chose this place over another for the hot tub. Hot tub was not cleaned and when I asked them they told me it was cleaned then they asked me to send pictures. I sent the pics and then was sent an email saying they would contact me to setup when the cleaners would come never happened. Day of check out was give $30 enough to cover the parking I asked to get more as it was not even 10% off my stay for the experience and never getting a response. Told to call manager the next day, I called 2 days later and was treated as if the tub was cleaned when I got there and I said no I had sent pics already then was told they came during my stay I then said that didn't happen as they never contacted me to inform me someone would come and I know they didn't as I had stuff in front of the door to the tub. They told me that I was give 30& that was it. I asked to go higher someone else got on and did the same song and dance then offered 25% OFF my next stay I told them I was from the east coast and would not be comming back that soon they said I could have the offer no expiry, I asked for a copy in writing they agreed so when I got my confirmation by email I was sadly surprised that they gave me only 12 month to take the offer I went to explain my situation by email and was told I would not be given more I said I didn't want more I just want what was offered.

Amazing location but it’s very hard to find the hotel when you reach there.

Amazing location but it’s very hard to find the hotel when you reach there.