Reception not very helpful with respect to early check in

Very modern been renovated since I last stayed but still Noisy doors banging in corridors. A coffee machin would be nice too

Hotel location conveniently located within walking distance to futbol salou grounds which was purpose of our visit. Also Short flat walk to beach area aound 5/10 mins. Food in hotel fine for short break. Good value for money.

My higlight of this trip was the vip voucher as the spa was good. Good location Good dinner food Bad: Despide my vip status they did not offer me the late check out or the upgrade they did not know much about this services. Spa too strick too Check in desk too slow Services in the restaurant was too slow too only one in reception and one taking orders felt disappointed The bar drinks is limited and if you dont have all inclusive you have to pay for drinks in the restaurant. The cleaning people were too noise could not relax in the mornings Late check out was too expensive and the suitcase lock room was not able to lock property and no cameras so take the risk for your belongins. Animation did not exist when we were there. Fridge not available in the room, they want to charge you for everything this was part of the things they charge. Sorry wont come back

Overal is OK but need more to became good hotel. Lift very old, corridors very loud sounds and beds are just ok

The staff were all helpful and friendly. Room was cleaned and made up beds every day. The animation staff were great and friendly and very inclusive, they were great with my five year old

Good & friendly team

There was no guest parking with this hotel and we found it difficult to park our hire car. The car was towed away on one occasion due to unclear parking restrictions. Meal times were a little chaotic ... sometimes no tables are free due to lack of staff waiting on the tables. The food was varied and very good but we would have preferred some more vegetarian options. Coffee machine was awful.