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Property is low cost and in terms of value it was fair. The junior suite looked on to balconies of the adjacent hotel, the metal camp bed style bed was terribly uncomfortable. The hotel itself was average in every way, nothing too bad, nothing to say was particularly good either, other than the bar staff being very friendly. I’d say for two nights out of season it was fine but in peak summer I can imagine the lifts, breakfast, checkout, Sun loungers etc being very over crowded.

Entertainment every night, hard working staff, recreation, comfortable. But charging to gym and spa ?

Our experience was great. The food was very good, a lot of things to do. The only downside I had was with cleanliness. We asked every day for the room to be cleaned and made up. And even when they did came and organized the room, they never swept the floors. But I will give it 9 out of 10

Joined our daughter's family for a week here. Otherwise we wouldn't choose such a relatively large family hotel. It was all about boys 8 & 11 have a good time - which they did. A lot of time spent in pool and sea [10 min walk]. HB meal choice was fine for them; okay for us [wow, the restaurant staff work hard!]. Outside entertainment 9.30 okay. Particularly good guitarist one evening. All thought bed's too hard and rooms dated - but okay. Reception staff good. Cutting a long story short - getting a few drinks at bar either slow or very slow; and bathroom could have been brushed better before our arrival.

The receptionist who assited me is not accommodating she have insisted that I need to present the identification of my husband and son and I told her I can drop by later as soon I have it, I just need to fix my things that is in mess from a long travel, so I just need the room key to fix all our things, the reservation is under my name so is not a big deal and the second I paid the room and I request for a parking view ( and she confirmed its parking view) but gave me a room that is needed to walk 2 kilometers / end part of the hotel, and I have hotel.com VIP access but he she insisted I have not the right to have a welcome drinks because I have a standard room only, ofcourse she will not offer a room upgrade( hotel.com VIP access) its pick season, but the next day I have requested if I can change our room with parking view but the manager gave me the choices only for 2 pax room with not good view near to street ground floor that anyone can see you if you are in balcony. I have paid for triple beds room and offered me a double bed(?) paid 268€ per night is a lot for such experiences in this hotel, not to recommend to anyone if your finding a four stars hotel try another hotel. bathroom faucets are with molds need to have a maintinance of the bathroom not worth of your money.

Great time! Amazing location & we had a fabulous view of the pool!

Ensemble correct

We stayed here as part of our road trip through Spain. A family of two adults and two teenage kids. The hotel was easy to find via sat nav. You actually get to the hotel around the back where you can drop everyone and all the cases etc off easily with good access. There is free parking in an off road car park nearby or you can park across the road at a daily cost. The hotel is very clean and the staff were excellent, very helpful and polite. We were there in April so the pool was a bit too cold to use but that’s not the hotels fault. You can use the indoor one at a charge (worked out 40 euros for two hours for four of us with shower caps that had to be purchased and used). The hotel itself is nice and clean and well looked after. There was evening entertainment. We went half board. The hospitality staff were very helpful. Our daughter suffers from allergies and they were very helpful with selecting and even cooking her food separately which was very kind. The food was a bit repetitive from night to night but that’s quite a general thing we’ve found. Santa Susanna itself doesn’t have much going on. We found ourselves jumping in the car and driving 20mins to Lloret de mar. We also went to tossa de mar which was very pretty and to Blanes for the day. There are much nicer beaches at all these places and you don’t have to try and cross a train line to get to the beaches. That was our only gripe. Everything else was fine. There’s plenty of public transport around if you need it.

Nice hotel, restaurant is more like a school canteen, cleanliness can be improved.

Very good food and cleanliness.

Great area to be . Great service. Room wasn’t that great . 2.5 star for the room overall.

For me too many people and too less individualistic but price - performance was good! Just not my type of holiday with so many people ...

This is definitely NOT a 4 star hotel. The rooms are not clean at all and very dated and small. Paper thin walls. I could hear the man above me snoring every night! You can hear people outside your room almost as if they were inside it. Small rooms and so overcrowded. The only positive is the buffet, food was good and staff had it organized well even though the line to get in would sometimes stretch to all the way out the lobby and past the elevators. I would not recommend this hotel or stay here again.

This is a modern and nice hotel. The staff is friendly and service minded. It’s clean. The food is good but the restaurant can be crowded. The hotel has a nice og fairly sized pool, but can be crowded. The have entertainment as dance, water polo which can be noisy. It’s popular among families, but Santa Susanna is a low costly area with camping spots which can attract groups of people that like to party and make noice. The pool area is small compared to the size of the hotel and can be crowded. It’s not far from the beach which is very nice. The beach is huge and you can be almost alone with only a few minutes walk. Santa Susanna is a quiet little town with not much to do, except sports like cycling, jogging or playing padel tennis.

Sehr gut organisiertes Hotel, Essen beim Frühstück und Abendessen war abwechslungsreich. Kaffee und Obst waren hervorragend. Wifi war von guter Qualität.

Sehr gut organisiertes Hotel, Essen beim Frühstück und Abendessen war abwechslungsreich. Kaffee und Obst waren hervorragend. Wifi war von guter Qualität.

Great property that we came back to for a second time. The staff is extremely courteous and helpful ( especially Robert at the reception who was great!). The daily cleaning could be slightly better ( Its probably rushed due to the number of rooms in the hotel) - the buffet is good and the pool is great fun!Cons:1. The bar service is verrry slow - probably because a staff of 2 takes care of the entire lobby and pool area. All 4 days they forgot to bring our drinks2. Our 4 year old went into the bubble club with a staff member 'monitor' and then 20 min later we found him wandering on the beach. He had left and no one noticed, not safe at all. If you have young kids, make sure you stick around them even if they are in the kids club

Great property that we came back to for a second time. The staff is extremely courteous and helpful ( especially Robert at the reception who was great!). The daily cleaning could be slightly better ( Its probably rushed due to the number of rooms in the hotel) - the buffet is good and the pool is great fun! Cons: 1. The bar service is verrry slow - probably because a staff of 2 takes care of the entire lobby and pool area. All 4 days they forgot to bring our drinks 2. Our 4 year old went into the bubble club with a staff member 'monitor' and then 20 min later we found him wandering on the beach. He had left and no one noticed, not safe at all. If you have young kids, make sure you stick around them even if they are in the kids club

The lobby and all commun areas were Nice and modern, but the rooms were in a really vad shape, the beds were hard and old and the bathroom breda a renovation. Towells were not clean and overall I am happy we did only stay there one night since the Walls were really thin.

The lobby and all commun areas were Nice and modern, but the rooms were in a really vad shape, the beds were hard and old and the bathroom breda a renovation. Towells were not clean and overall I am happy we did only stay there one night since the Walls were really thin.

Bed was very uncomfortable. There were partirs every night organized by the hotel in the pool are and could be heard from the room. The dinner buffet food was mediocre but the breakfast buffetwas good. Hotel is close to the beach amd the staff were friendly. The bed was VERY uncomfortable.

Bed was very uncomfortable. There were partirs every night organized by the hotel in the pool are and could be heard from the room. The dinner buffet food was mediocre but the breakfast buffetwas good. Hotel is close to the beach amd the staff were friendly. The bed was VERY uncomfortable.

- brilliant entertainment area - pool area was good - rooms are brilliant and beds comfy - staff went over and above for you

- brilliant entertainment area- pool area was good- rooms are brilliant and beds comfy- staff went over and above for you

Very expensive bar, ice cold pools, beds were like sleeping on a bench, pillows were way to hard and big. Food in the buffet was ok 2 out of 7 times, bad food with no taste at all. Almost every night we went straight out again to catch a bite outside the hotel. Every day we had to go to the reception to get our keys re scanned, because they stopped working.Nice hotel, but We will not come back here.

Very expensive bar, ice cold pools, beds were like sleeping on a bench, pillows were way to hard and big. Food in the buffet was ok 2 out of 7 times, bad food with no taste at all. Almost every night we went straight out again to catch a bite outside the hotel. Every day we had to go to the reception to get our keys re scanned, because they stopped working. Nice hotel, but We will not come back here.

The hotel facilities are great. The staff is amazing, professional and very friendly and always willing to help. Great variety of food on the daily buffet. The rooms are kept very clean. Great hotel overall.

Everithing was perfect.

An awesome experience ! Place, shopping , beach , rooms, not to mention the buffet ! Food was absolutely excellent with lots of varieties and selection (breakfast , lunch and dinner ) If you are looking for a place away from the city traffic “Barcelona” then recommend aquamarina hotel in Santa Susanna.Barcelona is an hour away and costa Brava is 45 mins Overall , it was an awesome

An awesome experience ! Place, shopping , beach , rooms, not to mention the buffet ! Food was absolutely excellent with lots of varieties and selection (breakfast , lunch and dinner ) If you are looking for a place away from the city traffic “Barcelona” then recommend aquamarina hotel in Santa Susanna. Barcelona is an hour away and costa Brava is 45 mins Overall , it was an awesome

The pool area was nice, but the rooms are outdated and the bathrooms need to be renovated. The most annoying thing is you need to leave a deposit for each pool towel, the rooms do not have an iron/ironing board requiring another deposit and you are also charged for the safe lock. The hotel should hold a credit card amount for these items at the time of check in.