The property is showing its age and they are currently renovating which is good. The property windows to the restaurant were dirty and unclean which was disappointing having 2 days of breakfast and Dinner there. The location was good with easy access to the beach and appeared to be clean of rubbish. The facilities are in bad condition expect for the pools, I would rate this property as 3 1/2 Stay which was disappointing after staying at the Hertiance Kandalama

We were unfortunate to stay at this hotel on a day that they celebrated the Earth Day in 2023. We love, encourage, and actively participate in similar programs. The problem was, how the hotel management went about the celebration and their lack of planning. Hotel management decided to shut all electrical lights in the downstairs lobby area, then lighted kerosene torches. There were so may kerosene torches lit all over the area (including bar, near pool etc.) and the smell was unbearable, air was unbreathable. Add 100C temperature and humidity to the situation and it was absolute hell. What was the point of this stupid show? They probably added more pollutant to the air by burning all the kerosine for few hours than the greenhouse gases emitted to generate electricity. Stupidity at its best was in display at Heritance Ahungalla on 3/23/23.

Excellent location with 2 large swimming pool overlooking the beach. Plenty of beach chairs and the pool staff made sure that we stay comfortably in the shade enjoying the sea view. We stayed on all inclusive package and lots of choices of tasty food were available throughout the day. Excellent customer services by Shanduni, Varuni from the restaurant, Prasanna -cleaning staff, Raju from the bar. We will highly recommend this resort and definitely stay again on our next visit to Sri Lanka.

Excellent location with 2 large swimming pool overlooking the beach. Plenty of beach chairs and the pool staff made sure that we stay comfortably in the shade enjoying the sea view. We stayed on all inclusive package and lots of choices of tasty food were available throughout the day. Excellent customer services by Shanduni, Varuni from the restaurant, Prasanna -cleaning staff, Raju from the bar. We will highly recommend this resort and definitely stay again on our next visit to Sri Lanka.

Excellent facilities. Nice clean hotel. We were upgraded. Dhananjay the hotel manager was very friendly.

Beautifully positioned with well-serviced rooms and exceptionally attentive staff the hotel is certainly worth a visit. We were well looked after throughout our stay and would certainly return.

Beautifully positioned with well-serviced rooms and exceptionally attentive staff the hotel is certainly worth a visit. We were well looked after throughout our stay and would certainly return.

When I checked in there was a congratulation cake on the coffee table. I told them it was not mine. They came and moved it to the other room. That’s a Covid protocol violation. Toilet did not flush well at all. After using it I had to flush it at least 4 times. Hotel is beautiful. Average service. Nice swimming pool and the pool staff is nice.

Beautiful hotel by the Indian Ocean

Beautiful hotel by the Indian Ocean

Friendly staff. Nice range of drinks. Good security. Excellent crabs and prawns for dinners.

Big spacious hotel (with dead spaces, such a never opened bars or long empty corridors). Very good room with good AC and the sound of the waves to put you to sleep. 2 big pools: the blue one with sea view and the green one, more secluded with overhanging tree and visiting birds. Food was excellent from the breakfast hoppers to the dinner's curries. Weird system of pool loungers not furnished with cushions & having to request a pool towel rather than helping yourselves meant having to wait quite a bit for the pool attendant on occasion. The sea is not very quiet, even in 'high' season. It is shallow for a good 10/15 metres so can be enjoyed anyway but non-confident swimmers might find the waves off-putting.

The service is really bad. If it were not designed by Bawa, I will never visit it. Dont waste your time. Jetwing Lighthouse is much better.

Air conditioning and wine prices compared to other five star hotels!!

A brief holiday - the property is old but the service is good and the food is just about OK. Once you are in the resort its very tough to get out to the town. So plan to stay in the resort if you are booking this property. The service is fine, staff friendly and the amenities are good.

It was great

A very nice beachfront hotel. Very attentive service staff. Huge compound so dont feel crowded at all. Highly recommended

Hotel was in a very good location colonial style very beautiful setting but the rooms need upgrading especially the bathroom. We had half board breakfast and dinner excellent staff also very accommodating.

The hotel staff was extremely helpful. The room was very comfortable. I just wish they had more options for breakfast and dinner other than a buffet.

excellent

Nice rooms with great bathrooms - most with stand alone showers. Some with bath and separate showers. 2 large outdoor pools, great meal selections and theme buffet dinners - changed nightly. Lovely Balinese spa treatment rooms. Sandy beach is lovely, although too rough to go swimming as life guards do not patrol. Good for couples, families, groups and singles too.

Nice rooms with great bathrooms - most with stand alone showers. Some with bath and separate showers.2 large outdoor pools, great meal selections and theme buffet dinners - changed nightly.Lovely Balinese spa treatment rooms. Sandy beach is lovely, although too rough to go swimming as life guards do not patrol.Good for couples, families, groups and singles too.

checkout was terrible; i had pre-paid for my reservation but the hotel flatly denied this multiple times. i had to call hotels.com for help. service was not great. hotel is in a nice location.

Hotel with large pool. Position right on the beach. I got a great price and the hotel was recommended by several local friends to my wife. When we arrived our reservation was not in their system even though we booked it over a month ago and I had to spend a whole lot of time helping them contact Hotels.com. The room had big glass windows into the toilet and bathroom, something I did not at all like, and the TV was placed inside a further so it was not possible to view it from the bed without first turning the whole thing. We could not swim in the ocean because it was red flag and had been like that for several weeks. The hotel seems to have a lot of customers from Germany (i like Germans) and people was constantly smoking around the pool so it was not fun to swim there. The hotel have several restaurants and the food was excellent and we ate dinner there two of the nights. the buffe looked really good but we never tried it. There is nothing nearby and if I understood correct the train don't stop in town. We had a car with a driver and ended going away for the day and show up at the hotel at night. I think the hotel is ideal for people that just want to get away and rellax, sit by the pool and read a good book, and eat and drink good without really going anywhere else during their vacation. There was live music and local dance and drum show at night. We came at the wrong time and initially went there to swim and dive in the ocean, something we could not do we check out early

We really enjoyed our stay here and were quite impressed when they offered to make us baby food for our baby. I highly recommend this hotel for families

We really enjoyed our stay here and were quite impressed when they offered to make us baby food for our baby. I highly recommend this hotel for families

Our stay at this hotel was not off to a great start. Our booking details was not available upon check in and had trouble checking in. Provided additional bed was small and not worth the cost of the room. Hotel was clean but service from staff was lacking, slow to respond and deal with matters. Room lighting was really bad, very dark and dim. The view from the room on the other hand was beautiful. The room was clean. Room service food was not great...

The hotel was beautiful. The only "negative" was that they didnt have our hotels.com reservation. we had to forward them the confirmation email we received. We didnt end up getting the room that we paid for.

its a great location.

- Good Beach Resirt For Relaxation. --Good Staff .

Very quite hotel as it's away from the main road. Hotel was fully booked out but there was hardly anyone in the pools or at the beach all day. It's easy to find your own quite space around the beautiful grounds. Unfortunately there was not much lighting at night otherwise we would have made more use of it. The pools are really nice and clean. Entire staff was super friendly and efficient. The buffet was amazing with different curries offered every day. We got offered specially prepared dishes by award-winning chef Manjula which were delicious. We thought the hotel could do with a refurb which it is going to get this year, so it will be even more stunning by the end of the year (hope there will be better ventilation in the shower).....

excellent experience for first time travellers to Sri Lanka - beautiful beach resort that has outstanding services and rooms.. Fully recommend to all travellers