Furniture was stained with unknown bodily fluids. We reserved a 3 room suite and they didnt have that room available. The young lady working the cou ter was very sweet and tried to make it right.

I was a little disappointed the pool was closed and seem to be green in color so it hadn’t been maintained well. I’m guessing. Also the condition around the hotel, what I was used to with a Hilton grass and weeds, grown up stuff, not mowed trash in the parking lot. I will say, though that the little bit of interaction I had with the staff was great and they were very helpful.

I drove 3 hours for a bday trip for my daughter. I drove up and it wasn’t your typical Hilton property. The lawn wasn’t mowed and there was no water in the pool. It looked trashy. Was told that they had to shut the pool down over the weekend because there had been 100 people in it. Still gave it a chance and went to our room. I opened the door and the couch was all sunken in and the cushions were lower than the frame. There were cigarette holes all on the couch and huge brownish stains everywhere on the couch and in the floor. My family and I turned around and left. The staff downstairs were very understanding after I showed them pictures. That was disgusting and was nothing like what the hotel was described as. Would not recommend this to anyone.

The only real down note I have for this property is that I was in a room with a king bed and the sheets didn't fit it. I woke in the morning with the bottom sheet wrapped around my arm and a leg. Also the back door was always open in spite of signage saying it was locked and you needed your key to get in.

The hotel was pretty nice. Our air conditioning wouldn't work, but they offered to give us different rooms.

We stayed seven (7) nights. Not once did they clean the room, empty the trash, bring fresh towels. Housekeeping never knocked on the door. The first room we checked into was infested with ants. We were told it would be sprayed the next day. When we returned from a long day out it had not been sprayed. We were forced to move from that room to another with no assistance from staff. When teady yo leave i asked about a business center to get boarding passes. No center, no computers. The desk clerk offered her laptop. But i could not access Americsn Airlines from that either.

The good: Staff tried to help the best they could. The Bad: When we went to check in we had to wait over 30 minutes due to them only having 3 housekeeping staff and we were told every room was rented out the night before. We went from having a room on first floor to third floor. No AC in halls. Pool not working even though it was supposed to be working. Drained and pump broke. Pull out bed had no bedding. The main bed had a "blanket" but we thought is was a bed protector so we requested another blanket and got another "bed protector". Apparently this extremely flimsy fabric was the blanket. Only one extra pillow when we asked for two.

The location canceled my booking and didn’t notify me. And they didn’t have any rooms left. So I was left trying to find a room for the night at midnight. And the night desk clerk Freddie wasn’t helpful at all. He told me I will have to contact Hotels.com to get a refund. I asked him to send a message or contact Hotels.com that they canceled the room and he said he couldn’t do that.

It was just okay. I probably won’t stay here again but it was a last minute booking for a place to sleep.

Not really their fault, booked the room through Expedia. Showed up and they said they were full and the room should have been canceled and my money refunded. It hasn't been.

The place is being updated. The sheets were dirty, the walls were stained.

Great Hotel, clean and safe

This is definitely not a typical Hilton property. It was clean but not Hilton clean. The sleeper sofa was horrible! It was tilted backwards and had stains all over it. The toilet ran constantly. If you left the room be prepared to stay out a while because every single time we would have to go to the front and get our cards reset. We went 3 times the first morning to get it reset, it never worked so a hotel employee went back to our room and manually let us in. That employee even told us that they hated when the hotel rented out this room because it was a disaster and there’s a “short” in the lock. They only rent it out as a last resort. So maybe the other rooms are better. The only good thing about this place is the employees…they were very polite.

Front desk very helpful

Room was not clean no towels in bathroom no bedding for sofa bed

The hotel lost my mail package I shipped there for an event. It has my name on it and it said it can’t cross reference my name on the reservation list so they shipped it back. The facility is a bit dated and breakfast is limited.

Breakfast was not the best but overall it was ok

The hotel is older and is noy in great shape. The rooms were dusty (clumps of dust on the walls, on the floor, under the furniture). The bathtub wouldnt drain, which means its full of hair. Several times throughout the night the fire alarm went off waking us up. The only positive were the staff was friendly and tried to help but there was jist too much wrong. I would not stay here.

Great accommodations for a 1 bedroom suite for the price in a nice area. Felt safe.

The kitchen lady is AMAZING. Kind, and hardworking. Breakfast had so many options and the hotel was clean and quiet, despite having 2 big teams having to bunk there for events. Very impressed.

This has become my wife and I's 'go to' hotel for a get away. The rooms are amazing and for the price? You will not find a better deal in town, especially if you are looking for a suite. The breakfast is a game changer, simply amazing. The staff is professional and nice. The room (suites) are top of the line and the best value for your money in the area. I would HIGHLY RECOMMEND. My wife and I will continue to return.

Absolutely nothing! -0 room service -Bathtub clogged for 2 days -Curtains dont close -Utensils and place seems unsanitary -Poor Management

No key to room doing stay. had to have front desk person to let us in the room each time we exit room. The sofa was stain and the mattress that was in the couch was stain and no condition for anyone to sleep on.

It was just fine for what we needed. It was close to the cemetery for my dad’s service. Room was large and comfortable

Overall, it was fine and very spacious. The room was basically clean, but the mirror and bathroom counter were smeared like wiped with a rag that wasn't clean that left residue. Only 2 bath towels provided for 2 people, so if you want to wrap your hair in one and yourself in another, you are out of luck. Shower spray and water pressure were great. But the shower only had a tiny ledge for soap, so your shampoo, razor, or whatever else you need has to sit on the floor. Would be nice to have a seat or something to set things on. It would likely be a challenge for anyone older that might have balance issues. The bed was comfortable, but had only a sheet and a very odd cover that looked like maybe it was a mattress pad? It only fit the dimensions of the top of the bed, did not extend down the sides. So, once in bed with 2 people, you don't have much for covers! Breakfast was limited and pretty bad. No fruit, the eggs were inedible. The staff was very nice and parking easy. It was quiet.

I was a little disappointed that we found food in our microwave and a fork by the sink. We also had no towels in our room upon checking in. Also was disappointed in the breakfast server. We were hurrying out of town and arrived at breakfast one minute before the “open breakfast”time and he was snappy with my kids……that it would open at 7:00. Yet he still didn’t have the breakfast out and ready to go at 7. Therefore we were not able to use the complementary breakfast.

Close to beaches and restaurants

Husband fell on their icy sidewalk; sprinklers running in below 32 degree weather. Dangerous conditions & management & owners did nothing for knee injuries or ripped clothing. On going pain and swelling and still open wound.

Our room was amazing. Quiet. Very nice hotel. The breakfast was a game changer. Best breakfast we have had at any place we have stayed recently. We went for our anniversary and will be back for Valentines Day without question.

Property was super durty

Food left in my room from people before, no housekeeping

Homewood Suites in Broken Arrow was easy to locate. It was close to numerous quality restaurants and a multitude of shopping venues. The room was spacious and tidy. It was very nice to have kitchen facilities in the room, which included plates and glasses for our use.