will definitely stay here again

Clean and comfortable

Great stay

Good

Room Select was perfect for our needs. Excellent location, walkable to all kinds of interesting sights. Great dining options all around. The room was clean and comfortable, the public spaces similarly welcoming, stylish, and shiny clean, and the staff was really great. When we arrived early, they stored our bags and offered to message us when the room was ready. I would absolutely stay there again if I return to Bilbao.

Excellent service. Quick to respond. Clean, cute, very reasonable for great nights sleep.

Very friendly welcome with wine, water and juice. Great location. Unfortunately, air conditioner was not working, and we had very hot weather, very uncomfortable. Parking lot is within walking distance, about 20Euros

Jorge was great. We thought the breakfast was included. But I t wasn’t A little pricey. €9 for a continental bfst. We around to the Bombon boss and got a coffee and a ham and bc cheese bagel for less than €4the hotel is in walking distance to everything. Had s great visit.

Great location!

Great location. Basic, clean, adequate acommodations. The front desk clerk was curt and not so friendly but keep in mind this isn’t the Ritz Carlton. Nevertheless I’d recommend this hotel for anyone traveling on a budget and staying one or two nights.

Impeccable!

Nice hotel in a great location for the value. The double bed had one normal pillow and one extra long pillow, which was a bit odd. The front desk was able to give us a second pillow though - great service.

Great location! Near to the best tourist sites in Bilbao.

Nada a dizer, staff impecável. Limpeza excecional.

Our room is wide and convenience. Thank you very much!

Everything ok, friendly staff, excellent position in old town.

Good location, clean, basic, but had what was needed.

Perfect location in old town. VERY small shower in the room. I’m a small person and had a very difficult time in there, especially with the lack of any space to store soap and shampoo. The hallway lights are on motion detection, so it’s a little off putting to open the door and look out into a pitch dark hallway. Staff was lovely.

Firstly, this was a spacious lovely hotel I’d stay in again when I return. It was nestled into the heart of the old town- a walkable pedestrian only area from 11pm onward. This means that you can’t pull up in a car to the door to unload your luggage as we found out quite accidentally when we tried to drive through the pedestrian zone. Parking is not far and you can unload at the entrance of the Calle Jardines which is a 2 minute walk away. There was a real bathtub! Great for baby and they had a lovely cot made up for her when we arrived as I had asked! Shopping is right outside the door as well as fantastic restaurants and cafes. There is a lovely park 5 minutes away and we could walk to the Guggenheim- which was the purpose of our pilgrimage. My only negative is that the breakfast was underwhelming and lacked options. It was not worth 7euro.

The shower was too small. Otherwise the proprty was basic but very clean and the staff were very helpful

This is a very convenient budget hotel , in the center of the old town , with easy accessibility of major museums and sites in Bilbao , not fancy but serve it’s purpose honorably. The staff is very friendly and helpful , although they need to have more people on staff . I do recommend this hotel fir a short stay .

This is a very convenient budget hotel , in the center of the old town , with easy accessibility of major museums and sites in Bilbao , not fancy but serve it’s purpose honorably. The staff is very friendly and helpful , although they need to have more people on staff . I do recommend this hotel fir a short stay .

I think this a great location in old town. I was very pleased with my stay there.

Very nice little hotel and very nice location. Newly remodeled bathroom and clean sheets. Overall very clean and very close to shopping and cafes. They were very attentive as I traveled with my family.

Very nice little hotel and very nice location. Newly remodeled bathroom and clean sheets. Overall very clean and very close to shopping and cafes. They were very attentive as I traveled with my family.

Great location. Friendly staff. Good for breakfast

We arrived to a room with PUBIC HAIR in the shower and had used soap. We got changed to a different room that smelled like urine. The walls had black stains that could have been mold. Very noisy from other guests and outside talk, walls are thin. Had sleepless nights due to this. Worst part of the stay was after 2 nights, the room key stopped working and our room could not be SECURED! We had to wait until a locksmith came to fix the problem as there is only one person at the front desk at a time. I never write reviews but this was a terrible experience. I have stayed in Bilbao many times before in other hotels that included breakfast, had better service and cleanliness. We weren't allowed a late check out therefore we had to wait in the reception desk for 3 hours and it's not that comfortable. The one positive thing I can add is that the gentlemen with glasses at the front desk is extremely nice and tried to help us as much as he could. If you don't care if your things get stolen, or if you get an infection, or being able to rest - then choose this place. Other than that, I wouldn't recommend this to anyone.

We arrived to a room with PUBIC HAIR in the shower and had used soap. We got changed to a different room that smelled like urine. The walls had black stains that could have been mold. Very noisy from other guests and outside talk, walls are thin. Had sleepless nights due to this. Worst part of the stay was after 2 nights, the room key stopped working and our room could not be SECURED! We had to wait until a locksmith came to fix the problem as there is only one person at the front desk at a time. I never write reviews but this was a terrible experience. I have stayed in Bilbao many times before in other hotels that included breakfast, had better service and cleanliness. We weren't allowed a late check out therefore we had to wait in the reception desk for 3 hours and it's not that comfortable. The one positive thing I can add is that the gentlemen with glasses at the front desk is extremely nice and tried to help us as much as he could. If you don't care if your things get stolen, or if you get an infection, or being able to rest - then choose this place. Other than that, I wouldn't recommend this to anyone.

Great location. Hotel is rather lame. Beds are twin size on some and my wife in I had to sleep in separate beds as they were not able to be pushed together.

Great location. Hotel is rather lame. Beds are twin size on some and my wife in I had to sleep in separate beds as they were not able to be pushed together.

Friendly staff, comfortable rooms, and convenient location. Great place to stay for any visitor!

Very central to the old city and surrounding areas and very easy to get about Could do with a mirror in the bedroom area