Services were pathetic. The people serving were not motivated to work. I found red ants in the room and no one cared. They were all over my coffee cups. I requested for cutlery through room service and I didn't get those.

location of property was very good though approach road /stairs were not good

Great service oriented.

Perfect location and amazing hospitality and food.Highly recommended.

Was overall a good place to stay , service was good , rooms a little dated , very good location I would surely rate a 4 star

Was overall a good place to stay , service was good , rooms a little dated , very good location I would surely rate a 4 star

Room was spacious with external and surrounding natural views

We liked the electronic Do Not Disturb and Clean My Room signs. The size of the rooms were very good. We were very disappointed with the service in the restaurant. No one came to take our order unless we drew their attention and then it would take one to two hours to be served.

Did not give me the room even 1 minute before checking time but enquired thrice in 1 day about our time of check out!

Excellent Helpful check in staff, went the extra mile when we had to check in a day early. Room upgrade was most welcome too

Excellent Helpful check in staff, went the extra mile when we had to check in a day early. Room upgrade was most welcome too

good location, excellent staff well equiped gym ,good size pool excellent chef and the reception staff..The first impresion (hotel entrence from the car park) was very dispionting - looks like some cheap hotel-but once inside the hotel things were excellent.We enjoyed our stay -hope to be back soon.We wish to thank all the staff.

The hotel is pretty, nicely located on a hill in the middle of the city. It is also noisy. Between the whistles of the traffic wardens, the construction behind the building, the church bells at odd hours at night and the events in the echoey atrium, it is hard to truly enjoy the hotel. The gaps around the room door doesn’t help at all. The staff is not unfriendly but also not overly accommodating. Breakfast is great though and the onsite restaurant eliminates a reason to walk through a dirty town for food.

Lovely hotel on the fringe of the city and close to the old quater known as the Fontana’s anger very hot in the afternoon so the hotel is a welcomed refuge. Some very nice restaurants trip advisor is quite reliable for the selection to choose from black sheep and des hue were our choices

the hotel was amazing , a bit noisy though but they have this obsession of constantly cleaning and sometimes it was not as quiet as you wished for. Guests in the hotel also seemed to be shouting instead of gently speaking from one floor to another as it is open space. may be signs to ask Guests to be quiet would be good.

the hotel was amazing , a bit noisy though but they have this obsession of constantly cleaning and sometimes it was not as quiet as you wished for. Guests in the hotel also seemed to be shouting instead of gently speaking from one floor to another as it is open space. may be signs to ask Guests to be quiet would be good.

We travelled as a family through India and were made to feel welcome by the hotel staff and also received a room upgrade to give us more space, along with some local wine and cake, which added a nice touch. Breakfast had a good selection of Local and western dishes and hotel security was good. The hotel was difficult to find at first, but our taxi driver managed it by using GPS (perhaps basic instructions of how to find the hotel could be included with the booking confirmation). The hotel location is away from the main road and therefore it’s quiet, but it’s within short walking distance to the beautiful church of Mary of Immaculate conception and also the other sights in Panjim and we felt safe exploring the city by walking. The hotel has fantastic views of the river and has a great pool with sun beds and towels, where we were able to cool down from the heat. Thank you to the wonderful staff at the Crown for the enjoyable stay!

We travelled as a family through India and were made to feel welcome by the hotel staff and also received a room upgrade to give us more space, along with some local wine and cake, which added a nice touch. Breakfast had a good selection of Local and western dishes and hotel security was good. The hotel was difficult to find at first, but our taxi driver managed it by using GPS (perhaps basic instructions of how to find the hotel could be included with the booking confirmation). The hotel location is away from the main road and therefore it’s quiet, but it’s within short walking distance to the beautiful church of Mary of Immaculate conception and also the other sights in Panjim and we felt safe exploring the city by walking. The hotel has fantastic views of the river and has a great pool with sun beds and towels, where we were able to cool down from the heat. Thank you to the wonderful staff at the Crown for the enjoyable stay!

The Hotel is never a 5 Star hotel. Just having a swimming pool does not make a top hotel.

Good

Good

Amazing hotel with great service.Location is good with many good restaurant in nearby except that calangutes and baga beaches r a bit far.

Excellent location with beautiful views of the Mandovi River. Comfortable, spacious room. Great breakfast with a variety of eastern and western food. Staff were helpful and prompt. The service and friendliness from staff staff in the dining rooms was excellent. Rahin from the Travel desk was very helpful with making arrangement with tours. Would definitely stay here again if i go back to Goa.

Awesome...loved the stay and the staff were very friendly and welcoming.

nice location,close to everywhere.staffs are very kind,good manner.we could see nice view from the rooms.so I really enjoy!

The Crown is not a luxury hotel, but it has everything you need if you want to stay downtown. It has lovely views of the city and the river. Rooms are not beautiful, but comfortable and clean. The breakfast buffet has a good variety of Indian and Western foods, well prepared. The restaurant, which is open 24 hours, is in general excellent. There is a swimming pool — not huge, but still refreshing. The fitness center is decently equipped. Very good value for money.

The Crown is not a luxury hotel, but it has everything you need if you want to stay downtown. It has lovely views of the city and the river. Rooms are not beautiful, but comfortable and clean. The breakfast buffet has a good variety of Indian and Western foods, well prepared. The restaurant, which is open 24 hours, is in general excellent. There is a swimming pool — not huge, but still refreshing. The fitness center is decently equipped. Very good value for money.

The hotel threw in a half day sight seeing tour for us which added to the experience. The food at the hotel restaurants was good.

The hotel threw in a half day sight seeing tour for us which added to the experience. The food at the hotel restaurants was good.

The views from the terrace and river facing rooms are stunning - the best in Panjim, and the location is convenient for the centre of town. The Crown has its own particular charm, but if you are expecting a five star hotel you will be disappointed. The rooms are in desperate need of refurbishment, the area around the pool has broken plastic grates which have gone green, the staff are generally helpful but some are very challenged to speak English, and the chefs have difficulty producing poached eggs or pancakes. The barman was unable to make a simple cocktail, but to his credit he did try go on line and try and get a recipe, so full marks for ingenuity!

The views from the terrace and river facing rooms are stunning - the best in Panjim, and the location is convenient for the centre of town.The Crown has its own particular charm, but if you are expecting a five star hotel you will be disappointed. The rooms are in desperate need of refurbishment, the area around the pool has broken plastic grates which have gone green, the staff are generally helpful but some are very challenged to speak English, and the chefs have difficulty producing poached eggs or pancakes. The barman was unable to make a simple cocktail, but to his credit he did try go on line and try and get a recipe, so full marks for ingenuity!

Overall we had a good experience. Rooms are clean and pleasant and rooms in floor 1 have some good balconies. Breakfast served in the hotel is good and they have different varities.