It was easy to check in through email communication. Property was well stocked and comfortable

Several holes found in the walls of the staircase. Ongoing renovations on several adjacent suites, elevator outages.

Great stay. Close to everything and very comfortable.Awesome hot tub.

Prices listed in USD which wasn’t made clear on the website. I thought I was getting a nice place for an affordable price, until I checked the credit card bill and it was $100 more than I anticipated due to the exchange rate. I can’t believe I company would do this, especially when renting a property in CANADA.

Liked that it was a quiet local to stay at. Yet still had some amenities close by. Nice areas to walk outside or bike.

Location was great. Good size property. Very clean.

I always prefer to stay in creekside and this place is ideally situated for winter and summer activities, lots of room, loved it

Great place to Stay at Whister!

nice stay, room ok, hot tub and bbq area nice..lobby needs refresh.. codes system for doors outdated, needs cards..

nice stay, room ok, hot tub and bbq area nice..lobby needs refresh.. codes system for doors outdated, needs cards..

The hotel was clean and well taken care of. Our biggest concern was the fire bell going of in the early morning. There was no one to tell us where to go or to check that all people were safe. Some people didnt hear the alarm.The pool area was good . People partied late at night made it harder to sleep.

The hotel was clean and well taken care of. Our biggest concern was the fire bell going of in the early morning. There was no one to tell us where to go or to check that all people were safe. Some people didn't hear the alarm. The pool area was good . People partied late at night made it harder to sleep.

The place was large, comfortable and well kept. The location is beautiful!! Would highly recommend.

The place was large, comfortable and well kept. The location is beautiful!! Would highly recommend.

We had great family time this passed weekend.

An easy walk to slopes. New pots and pans and oven mits made cooking easier. Cant say this was the most comfortable place. You can tell it is 100% rental with no owners touch. I wish the rental company didnt hide behind a fake name. I thought whiskey jack did an ok job. It was impossible to contact the "owner" when i tried to reconfirm prior to arrival-nice panic attack, due to lousy communications.

Perfect for our family and great location!

Clean. Nice accommodations but dated. Great location. Would stay there again.

Clean. Nice accommodations but dated. Great location. Would stay there again.

This is the first VRBO property that I have stayed that was not as listed.  The unit is listed as 2 baths, and the pictures show a recently remodeled kitchen and baths. However, the unit was only 1 1/2 baths, not 2 full baths, and the unit was not as shown in the VBRO pictures as they show a much nicer unit.  The kitchen is much smaller and not as well finished.  The bathrooms are far more basic.  Although I may have rented this unit anyway, I do not like being misled on the write up and the pictures and feel as if I paid more than it was worth. If you look past this deception, the unit is acceptable. The kitchen is workable with a good selection of pots and utensils.   Lighting is poor in the master bedroom, but the beds in the two bedrooms are new and fine. Parking underground was available for one car.  Stalls were tight, but there is a small area outside for oversized vehicles. The Creekside area is much quieter than the village.  There is a nice grocery store, Starbucks, and a handful of restaurants.  We loved Rolands!  

Good stay. Would use again. Super convenient. Has everything you need

Failed to provide information about confirmation, access and location of check in We had to repeatedly ask Pictures on booking site don’t represent the actual rooms Room itself smells like cigarettes due to construction going on Booking sight has check out at 11. Papers they give you tell you it is 10am You have to move your car at on day of check out into public parking. Room itself was fine. Whisky Jack coordination stinks.

Its a decent place for the rate. It is starting to look a little run down and could use an update. The hot tub and pool were out of commission while we were there. That information should ALWAYS be provided prior to booking, especially when we were there to ski and we had children with us who were relying on the pool & hot tub. We were looking forward to the hot tub afterward a good ski day, but didnt know until we checked in.

It's a decent place for the rate. It is starting to look a little run down and could use an update. The hot tub and pool were out of commission while we were there. That information should ALWAYS be provided prior to booking, especially when we were there to ski and we had children with us who were relying on the pool & hot tub. We were looking forward to the hot tub afterward a good ski day, but didn't know until we checked in.

This was not a hotel but a condo. and therefore no hotel staff on premises, I feel we should have been notified of this . The condo. was great, clean and close to all facilities though the pool was out of commission .

My friend and I stayed here and really liked it. The other rooms may be different than what we had, but the accommodations we had were excellent (Lofted room w/ king bed, two twin beds, and a sofa bed. I was worried before I got here because there were a lot of negative comments on other reviews, but I had no complaints. There was plenty of room, everything was comfortable, there were lots of kitchen utensils (even more than I expected, pots, pans, can openers, wine opener, blender, silverware, plates, etc... It has everything you need). It is on the Creekside and I like the village atmosphere, but this hotel is extremely close to the Creekside lift. I liked the hot tub, pool, sauna, etc... but I wish it was available prior to 1pm because I like to take a quick soak to loosen up my legs before skiing in the morning. Make sure you get the address to the main office prior to arriving because the main office is about half a block up the street. I will stay here again when I return for my next ski trip.

Whiski Jack condos at Lake Placid Lodge are comfortable and well-equipped. They're not luxurious by any means, but they're fine for a getaway in one of the most beautiful places imaginable. Our unit was clean, and had everything a vacation condominium needs. (I've stayed in Lake Placid Lodge many times, and this description would have been accurate for every stay.) Our unit had two bedrooms and a good-sized kitchen. We had called ahead to announce that we'd arrive late at night, so the check-in center had the stuff we needed in a lock box outside the office -- key to the garage, combination for the unit lock, wi-fi info, etc., and in fact the office had called me in advance to tell me they'd be closing early, in case I needed the lock box. I appreciated their call.

When we arrived at lodge we looking for office to checkin we could find it so I called to locate the near by office then we checked in went in lodge the fridge stops working electric plugs weren't working also no parking more one car we had more than one car because of worked until late so they parked outside car got towed we didn't mind paying for parking as long as secure zone anyways more service and maintenance needs for the lodge

all furnitures & appliances had a film of dust which you could clearly write your name on,the ktchen floor was sticky,the carpet had lumps of dust a size of a quarter,some light switches was broken. Kitchen was well supplied & the kingbed was nice & big & comfortable.Good thing we only stayed to sleep.

all furnitures & appliances had a film of dust which you could clearly write your name on,the ktchen floor was sticky,the carpet had lumps of dust a size of a quarter,some light switches was broken.Kitchen was well supplied & the kingbed was nice & big & comfortable.Good thing we only stayed to sleep.

I was disappointed by the fixtures in the bath rooms. Sink was badly pitted and the original toilet and faucets are in need of replacement. The hallway smoke detectors are hanging by their wires. It does not look like anything has been replaced since the hotel was opened. At $200.00/nite I was disappointed in the condition it was in. It was also very hard to find out where to check in.

The unit was spacious and tidy, but both shower heads pressure were too weak and need to be replaced.