Terrível

Excellent location, spacious, comfortable and clean room. Friendly staff. We will definitely stay here every time we come to Belo Horizonte.

Nice hotels. Very clean and rooms spacious. They charge $R 40 per person fir breakfast every day

A localização e perfeita. Perto de um shopping excelente, próximo ao mercado central cuja visita e imperdível, no mesmo prédio do hotel tem uma pizzaria excelente e a vizinhança e muito boa

Great friendly staff, attentive and helpful.

Location - near mall, restaurants and bars, Central Market, squares, etc. very walkable and also easy access to public transportation.

Location - near mall, restaurants and bars, Central Market, squares, etc. very walkable and also easy access to public transportation.

Perfect Location with a great staff !

Perfect Location with a great staff !

Great location!! Short walk from central markets, right near great restaurants and shopping centres. Super comfy bed & pillows. Exceptionally clean. Beautiful friendly helpful staff too!! I will stay there every time I’m in BH now.

Great location!! Short walk from central markets, right near great restaurants and shopping centres.Super comfy bed & pillows. Exceptionally clean. Beautiful friendly helpful staff too!! I will stay there every time I’m in BH now.

They were not able to run my credit card at check in, but there shouldnt have been an issue since my card had plenty of credit limit. I called the bank and they didnt even show a decline charge. The person at the front desk refused to run the card for me again, they should have tried. I would not stay at this hotel again, not the best service.

They were not able to run my credit card at check in, but there shouldn't have been an issue since my card had plenty of credit limit. I called the bank and they didn't even show a decline charge. The person at the front desk refused to run the card for me again, they should have tried. I would not stay at this hotel again, not the best service.

Went for 3 days. The downtown area around is awesome and hotel seems to be in a really safe and nice area

This hotel was in a good location. It is right next to a nice mall with lots of food options. It is in the center of town and has a very friendly staff. I stayed here on a cold night and there was no heat in the room, which is common for Brazil in general. I used 2 blankets and still had to wear clothes to keep warm. I would recommend staying here if your travel takes you to center.

This hotel was in a good location. It is right next to a nice mall with lots of food options. It is in the center of town and has a very friendly staff. I stayed here on a cold night and there was no heat in the room, which is common for Brazil in general. I used 2 blankets and still had to wear clothes to keep warm. I would recommend staying here if your travel takes you to center.

No clean service for delicate clothes. We received a package in the hotel and it was not delivered to us, nobody has contacted us, even during checkout nobody said anything!!!!!! After we arrive in another city we remembered we should have received this parcel already and we called the hotel, they said they received 1 day before out check out, but they were waiting for us to go in the reception to get it, they didn't think it should be informed to us!!!! They charged us the freight to send it to another city in Brazil. For me, this service is unacceptable!

Amazing. Great Hotel with Great Staff!

The best thing about this hotel is the fantastic restaurant it has where we ate at the two nights we were there. The Pizzas are to die for, very good. Another good thing about this hotel is its location, its maybe 100 feed away from a very nice shopping mall with wonderful stores and coffee shops and restaurants.

The best thing about this hotel is the fantastic restaurant it has where we ate at the two nights we were there. The Pizzas are to die for, very good. Another good thing about this hotel is its location, its maybe 100 feed away from a very nice shopping mall with wonderful stores and coffee shops and restaurants.

It was only for one night, but it was great! The room was clean,pillows where excellent. Restaurant in hotel made wonderful pizza over wood fire. It is the nicest hotel I have ever stayed in Brazil...

It was only for one night, but it was great!The room was clean,pillows where excellent.Restaurant in hotel made wonderful pizza over wood fire.It is the nicest hotel I have ever stayed in Brazil...

Have stayed here on previous visits to BH. Great Hotel and excellent location for EXPOSIBRAM exhibition. Good restaurant food and wine list

The staff were very helpful answering our questions, recommending vegetarian restaurant options, and responding to requests. They were always cheerful, friendly and personable. I will definitely stay at the Promenade when i next travel to BH !

Good location , good breakfast , security, and close to shooping center

HOTEL BEM CONFORTAVEL, COM CHECK OUT DEMORADO E AR NAO MUITO BOM NOS QUARTOS.....

nice bedroom, clean, very nice breakfast. Great staff assistance

nice bedroom, clean, very nice breakfast. Great staff assistance

I arrived at the hotel very early in the morning following an overnight bus trip from Rio. I only wanted to drop my bag, but they were able to check me in, even though it was barely 7 a.m. That was very much appreciated. The three members of the front desk staff I dealt with during my stay spoke perfect English--a rarity in Brazil. Everyone was helpful and friendly. My room was attractive, modern, and clean. Breakfast was ample. WiFi signal was strong. The hotel is located near a major shopping center in a nice part of town, only a 25 minute walk from the bus station. Overall, a very comfortable, pleasant stay.

Bad experience with internet connection. Business hotels need to take care this service.

The persoal of the hotel is incredible, friendly and helpful

nice location in Lourdes area , shopping mall near and 3 blocks from many excellent restuarants , well designed rooms and good value for the price