Sperm on headboard and cabinets not clean. Closet door broke. Was not resolved for 3 days.

Good enough for a five night stay. Here are quick pros/cons that come to mind: PROS beds were fine, shower was fine, hotel itself was quiet, staff was very polite and kind, location, pool. CONS breakfast during the week was not good (they bring bacon and microwave sugary waffles on the weekend only), the stove in the room is awful...took 30 minutes to boil water (and by boil, i mean a couple of little bubbles. i could've boiled the water faster with a Bic lighter), there were toenail clippings on the floor upon arrival and the beds weren't made, waking up to construction workers at 8am or earlier sucks (they're building a big apartment unit just outside the room I was in...fyi, nail guns blasting in rapid succession sounded like a bunch of paintball shooters attacking each other in my room)), AC stopped working on the last night of my stay so we slept in our sweat...I was sweating profusely the next morning while packing up and bringing everything to the car. August in VA without climate control is no joke. Fortunately I mostly dried off a few hours in to my nine hour car ride home. Despite this, would I go back if I absolutely had to...sure, I guess.

The hotel was clean and the staff was friendly. The free breakfast offered a variety of hot and cold items daily.

Good Customer Service @ 1am on arrival, bathrooms small can be cleaned a little better but overall we would return it was comfortable and quiet.

Great in all ways except no internet for 2 night stay.

The staff was very helpful and courteous

This Residence Inn has the nicest staff and a really big wonderful continental breakfast. Check in & check out was a breeze and staff was super willing to help The price is right in the budget and I went through Expedia. Traveling from NC to Newport News, VA has been the best during this Thanksgiving Holiday 2023. Choosing this fantastic hotel made the trip even more worth the while to visit relatives on a shoestring budget.

Good price for a good room