This is a wonderful hotel and worth every penny. The staff are so welcoming, friendly and provide an incredible service. The hotel gardens were beautiful. The direct access to the beach was a plus. We booked a swim up room in the quieter part of the hotel, which was amazing and away from public access. We booked half board, there were plenty of breakfast and dinner options. However, I would just like to add, the dinner options could be labelled with a bit more details as not all food was labelled correctly. Especially the vegetarian/vegan options. We found that even the chefs were unable to confirm if food included meat, fish or eggs. It wasn’t a huge issue for us, as we avoided eating certain dishes, but it would be nice to be able to try food that was available without having to worry about what was in it. Overall, thank you for a lovely stay, I would definitely recommend to others and return in the future.

A really good hotel with service as a top priority. Nice and clean room just as shown in pictures. Friendly staff all around. Quite surroundings and very close and convenient to the beach. Only minus is that guests are blocking sunbeds in the morning with their towels and hotel did not take care of it. Every morning at the breakfast buffet, one could see the sunbeds occupied without any people there. A big minus for a 5 star hotel where one could expect propper manners. I will not leave an inferior rating because of this, but might not come back due to this. Otherwise great stay and great hotel.

The hotel is fine, comfortable, and the food is great. I travelled there in May, but I cannot understand why someone should visit the island? It has nothing to give. It took me 6 hours direct flight from Oslo. Instead, I could have gone to Purtugal, south of Spain or Italy for a shorter and cheaper flight, yet get a similar hotel with better vibe from the cities. To me, the Canari was the most boring destination ever :(

Simply the best all-round rxperience

a beautiful place, very quite, excellent food, near the beach.

What a wonderful place to stay in Gran Canaria, the hotel was beautifully presented, with great food options and super friendly staff. Location is perfect, right by the beach, sand dunes and promenade. Bus station located outside for easy access to other areas of the island. Would have been great if there were a little more options in their kids zone like water park. Overall highly recommend.

Great location near the beautiful Maspolomas beach. The grounds were well designed and beautifully maintained. Buffet breakfast gave you excellent choice. The staf were friendly . The meal we had in the Botanicas Restaurant was superb

This really was an oasis - tranquil gardens in a beautiful setting …choice of pools. Excellent breakfast buffet and friendly helpful staff everywhere!

Fantastic hotel, we had a really good time there. Buffet breakfast a particular highlight.

There could be a supply of milk, biscuits and water for the rooms.

Very pleasant stay. Large rooms, excellent facilities, very convenient for Maspalomas beach. Staff are very friendly and helpful. Superb buffet breakfast. Disappointing that drinking water is not provided free of charge in the rooms.

This was a last minute booking but we found the hotel to be excellent on all levels and would recommend to friends and family we found the staff to be friendly and professional not like many 5 star hotels we have visited and the staff seemed to forget you are the guest and they are there for you well done all at the Riu Oasis

Excellent oasis.

Average

This was our second stay at the hotel following a weeks break the same time last year. As before the staff were very friendly and helpful. The hotel has excellent facilities and is in a nice seafront location for Meloneras. This time we just had B&B rather than H&B like last time even though the food was good to try some local restaurants. The only disappointment was we choose to dine in the hotel one evening and were charged €45s each three times the cost of booking through Hotel.com! Also this time we again had a room on the 5th floor as requested to enjoy the view but unlike last year we were put into block 1 where our view of the sea was somewhat blocked due to another hotel and palm trees which was disappointing. However all our stay was very pleasant.

Second time we have stayed here, staff are still as attentive as they were on our first visit. Food maybe not as good as our first visit. Staff looking after the rooms make sure your room is tidy, and around 5pm they check in to see if you need new towels. Turn down service happens early evening. Well looked after. And always smiling and saying hello. Food/restaurants. Krystal only visited the once, nice atmosphere and good food. A little hurried, although think it might have been us. Most people were in and out within 1.5 hours. Think we preferred a bit more time to chat and enjoy the meal, got hurried out of the restaurant for the next sitting. Main buffet, great selection at breakfast and plenty of fruit. Dinner wasn’t as good as our first visit, variety this time wasn’t as great. Some days it was the same meal as the night before. Waiting staff looked after us well. General area, pool and bars were clean. Not too busy and plenty of places to soak up the sun. Although a few people are crazy with putting towels out, I was up at 6am and towels had already been put down (pitch black). Gym was in good working order, range or cardio and strengthening machines. Yoga on the lawn each day. Don’t have kids, but there was a kids club, not many kids there, 3 top. They seemed to be having fun though. It is a great location to quickly jump onto the sand and wander the beach. And then head right and there are bars and restaurants, and a bit of shopping.

great location lovely hotel will definitely be coming back to stay

Great beach location very close to all amenities

The hotel was lovely but the view from our room just awful a brick wall just feet away from our patio doors spoiled our stay

The hotel offers good value, falling on the lower end of 5-star accommodations. It's clean, modern, and has friendly staff. The breakfast is extensive and good quality, and the lunch options are reasonable. The grounds are a highlight, featuring well-landscaped areas with mature trees providing natural shade around the pools. However, the pool rules felt overly strict and seemed to discourage kids' activities (no playing 'catch' with your kids with a soft ball the size of a tennis ball, for example). Parking was a bit of an aggravation on one day because the car park only fits about 20 vehicles and I had to pay to park it several minutes walk away until a space freed up. I wouldn't really advise hiring a car. The hotel has direct access to the beach and the seafront area of Meloneras. If you run the gauntlet of people trying to persuade you into cheap restaurants in the adjacent street then you can get to a more fancy development with some nicer places to eat.

The staff was extremely helpful from our arrival to departure. Everyone was pleasant to interact with, and the grounds were very well kept.

Could not find any faults

We really enjoyed our stay at RIu palace Oasis. Service was excellent Nice food Very friendly staff

Enjoyed my stay at this beautiful hotel. Very good accomodation, the breakfast offers all kind of healthy choises. Cosy and good atmosfere at the bar. Excellent service.

Lifts were constantly out of order. Location isn’t quite on the beach as there’s a shopping centre and restaurants between hotel and beach

Probably one pf the cleaneat hotels I’ve stayed in. Very spacious, marble is spotless. Excellent room keeping. Sad views from balcony to parking lot but seaview was very expensive. Good breakfast with everything. Effective bar service by pool. Two beautiful pool areas and lovely palms everywhere. Bery central to bars and reataurants, five steps from beach. Only fault: too hard beds and no duvets, only blankets. I asked for softwr matrass and they arranged a softer top matrass that helped a bit. No free water. Pool heated to 24°C. Plenty chairs and towels.

Very enjoyable stay at lovely hotel. Excellent location for beach and Meloneras beach bars and restaurants nearby. We had a sea view room on the 5th floor and the views of the sea and lighthouse were spectacular. Also the balcony was a sheltered sun trap which was ideal on windy days. The buffet breakfast and dinner had lots of choice and variety which was nice including a things like freshly cooked steaks, fish and shell fish in the evenings. The staff in the hotel were the most friendly we have met in our many holidays. Everyone said hello with a smile and nothing was too much trouble. For those not on a budget definitely worth a visit and we plan to return.

The room was ok. But it was noisy from corridor as soon the cleaning started at 7.30 in the morning. We had a pool room. but it was small and not private. Residents above dropped e.g cigarettes on our sun beds and in the pool. Our parasoll was also broken. Breakfast was very good. The dining was ok, but not as you could expect in a 5 star hotel.

Really nice place very close to the beach and restaurants. The room was perhaps not the optimal plan (to get as many ocean views as possible I think) but quite good. I did miss a place to put my bag on. The balcony and chairs was very good nice to use which for reason is unusual. Love to sit and watch the sunset while doing the work needed. The pool area was really nice with various places in shade or sun and the background with well-grown palm trees... Breakfast was superb with everything in the highest standard. The layout for getting the items was great and did not cause collisions and a mess. The staff was extremely attentive and fast. For things I miss was an explanation on how the lunch/dinner restaurants work - they should be booked, and perhaps I expected bad boring food as is common also in top hotels. Last day a got a very nice dinner for a low sum at one of the places and realize I missed out on great stuff. Next time... The only thing I didnt like was the smoking everywhere outside in bar/snack area. Fresh perfect temperature, you get started with some work and, boom you are soaked with smoke.

Very good hotel. Service and food are excellent! Very good overall. Will stay again!

Thing that stands out the most is the attentiveness of the staff; cleaning staff specifically, making sure you have clean/dry towels throughout the day. Thoroughly pampered by the staff throughout the stay.

I liked everything about the hotel, food was amazing. Didn’t use specialty restaurants . Maybe should have. There are too many children unsupervised helping themselves at the buffets. Thank you!