Did not have soap for washing or even a cup for rinsing after brushing my teeth.The appearance of the room was outdated and patched together. A toilet, bed and light were the only amenities which is what I needed but am not used to seeing in today’s standards.

Disgusting. Don’t stay here. There was a blood stain on the sheets and a hole in the ceiling.

Service was poor, No towels, a quarter roll of toilet paper..The t.v. didn't work...

A/C wasn't working properly roaches All OVER ENTIRE ROOM I WOULDN'T RECOMMEND TO MY WORST ENEMY

A/C wasn't working properly roaches All OVER ENTIRE ROOM I WOULDN'T RECOMMEND TO MY WORST ENEMY

It was terrible there was no towels no soap there when I checked in I couldn't even check in cuz they were planning a funeral the TV didn't work roaches were everywhere it was just a terrible stay

Pretty run down and outdated. All 4 pillows were stained yellow and comforter torn. Not good for a family stay.

Worst place ever stayed AC didn't work roaches everywhere in the sink bed even the shower no thrash can in room no towels in room waited on maintenance to come never did I had reserve the room for a week got out of there in two hour and they tried tothem they should b p saying me lucky I don't due them ask for a pet deposit I told them

Worst place ever stayed AC didn't work roaches everywhere in the sink bed even the shower no thrash can in room no towels in room waited on maintenance to come never did I had reserve the room for a week got out of there in two hour and they tried tothem they should b p saying me lucky I don't due them ask for a pet deposit I told them

The room size cleanness and furniture. I was comfortable

I can honestly say the entire stay was terrible between the ants and the mold and the a/c hardly worked and was falling apart and the filters were caked with dust and broken the mold on the vents and you can see were the walls looked like there was spray on them the running down of purple stuff on them and when you check into a room there should be towels and toliet paper and little soaps or shampoos tissues there was nothing had to go ask for it and was only given one towel the parking lot was full of trash beer cans and cigarette butts i wont be coming back and the management was beyond rude

I can honestly say the entire stay was terrible between the ants and the mold and the a/c hardly worked and was falling apart and the filters were caked with dust and broken the mold on the vents and you can see were the walls looked like there was spray on them the running down of purple stuff on them and when you check into a room there should be towels and toliet paper and little soaps or shampoos tissues there was nothing had to go ask for it and was only given one towel the parking lot was full of trash beer cans and cigarette butts i wont be coming back and the management was beyond rude

The room wasnt ready when i checked in so they sent me to one of their other properties. This property was worse then the first. They had beds standing along the hallway. No handicapped access. There was mold on the floor in my room. They didn't have any towels or toliet paper in the room, I had to ask several times for it. The fridge that was in my room didn't work. The phone didn't work so everytime I needed anything I had to go up and down the stairs to say anything. The ac in my room worked when it wanted to. I had to have them make the bed multiple times because they didn't make it right the first time. When they cleaned the room which wasnt very often they did a half ass job. Not changing the toliet paper, not replacing the towels, not whiping down anything. The day before I was scheduled to check out they came knocking on my door saying I either needed to check out or pay to stay. I had to tell them to look it up because I was paid up through the next day. I will NEVER stay here again and technically should be reembursed for the money I had to pay to stay in this place. Very disappointed!!!

This is a dump ran by people who are trash.

If your traveling thru, and don't mind nothing working in your room, you'll be fine. If you're visiting, and looking for a bargain, this is NOT the place to stay. Stained and worn towels, the shower curtain hadn't been washed or changed in probably a year or more. The bed-I brought my own blankets and comforter, and pillows. I always do, if I'm driving. There are holes in the ceiling and in the walls-so just be aware-this is NOT a place I would EVER go back to.

The room was old, but clean. The mattress and pillows were comfortable. The outside of the building is not in good condition. There is a lot of trash and old furniture everywhere. Perhaps they are still remodeling, but it's not really pleasing to the eye....

The room was old, but clean. The mattress and pillows were comfortable. The outside of the building is not in good condition. There is a lot of trash and old furniture everywhere. Perhaps they are still remodeling, but its not really pleasing to the eye....

It was very dirty ! They were still cleaning some of the room in the bottom when we got there and you can see how dirty it was. When we checked in he told us that the only way we were able to get into the room is my a maintenance person has to open the door for us . That because they dont give out keys.... so after we go up to the room see we that it was somewhat clean but there was big fat roach! On the wall. And the maintenance man acted like it was nothing. But over all the hotel is very bad and dirty and it smells .

It was very dirty ! They were still cleaning some of the room in the bottom when we got there and you can see how dirty it was. When we checked in he told us that the only way we were able to get into the room is my a maintenance person has to open the door for us . That because they dont give out keys.... so after we go up to the room see we that it was somewhat clean but there was big fat roach! On the wall. And the maintenance man acted like it was nothing. But over all the hotel is very bad and dirty and it smells .

My experience at the Executive Inn & Suites hotel in San Marcos was terrible, disastrous and inaceptable, I am 60 years old and never had a similar experience, then I describe the facts:* We arrived at 3:00 pm on March 23, we did the check in, they informed us that the device to make the acces cards to the room was out of operation and a person would open the door when we needed it.* We just lowered the luggage and went to the event that brought us to this area.* when we returned to the hotel to rest around 11:00 pm we realized the conditions of the room: dirty, with roaches all over the room, including the bathroom that were very dirty, the towels were dirty, they were not in conditions to be used.* At 11:00 pm we decide to leave the hotel and ask the reception to return the money that we paid for the room, the answer was that we need to contacted the manager.I do not understand how expedia.com cheat clients with the Executive Inn & Suites hotel when promoting this type of hotel. For my part I do not return to this hotel nor to look for another type of hotels through expedia.com.

My experience at the Executive Inn & Suites hotel in San Marcos was terrible, disastrous and inaceptable, I am 60 years old and never had a similar experience, then I describe the facts: * We arrived at 3:00 pm on March 23, we did the check in, they informed us that the device to make the acces cards to the room was out of operation and a person would open the door when we needed it. * We just lowered the luggage and went to the event that brought us to this area. * when we returned to the hotel to rest around 11:00 pm we realized the conditions of the room: dirty, with roaches all over the room, including the bathroom that were very dirty, the towels were dirty, they were not in conditions to be used. * At 11:00 pm we decide to leave the hotel and ask the reception to return the money that we paid for the room, the answer was that we need to contacted the manager. I do not understand how expedia.com cheat clients with the Executive Inn & Suites hotel when promoting this type of hotel. For my part I do not return to this hotel nor to look for another type of hotels through expedia.com.

It Was Horrible The Room Was So Dirty Blankets And Towels Weren’t Clean At All I Guess It Was Worth The Cheap Price but NEVER AGAIN will I be staying there!

Where do I begin! Key would not work on door. Had to get manager to let us in each time. Bed covering with stains & holes. Bath towels dingy, thin with stains all over, no wash cloth. No cups, no ice available. No phone. TV remote quit working. Only reason we stayed was due to not being able to get refunded if we cancelled. This is a poor excuse for a motel.

In the middle of renovation so room was not clean and run down

Right next to freeway so run AC all night or wear earplugs. Staff did try to make my stay good.

Hi.always consistant never any surprises . Tge manager is very cool and understanding. Ect.💐

Loved it was comfortable staff is awesome only thing I disliked was rude customers

Nothing i did not like anything about thhe the moteass ssoon as i drove up i knew it was still not going to be good.

Should have know something was up when the manager wanted to show me the room before I took it. Well the air conditioner worked , there was a bed ,shower and toilet so I took it . The was only a half roll of toilet paper I found two cut tips with dried blood on the floor. MY KEY card never worked I had to go the office every time to get back in to my room. The manager was friendly and responded promptly . The maid who made my bed did not replace the empty toilet paper. I had to ask for a wash cloth and toilet paper.Every towel was stained with either black or a large pink red stain on the hand towel. The water control in the shower was malfunctioning in the middle range. Black stuff floated up out of the drain. Cigarette burns on the bathtub. You get what you pay for but I will pay more and get something a little better next time.

Front desk rude to women would speak to me only my husband when I’m the one who made reservations. Rooms were not acceptable, dry bugs on bathroom wall.

High price for a room that looks like drug deals and murders happen here. Literally our lock on door doesn’t work we have to ask the office to be let in... non smoking room Is full of smoke

The wifi didnt work.It was really dirty, with two used towels. One hanging from the shower and other folded with the clean ones.The attendance was slow and poor kindly.The place and the other customers were really noisy.