Hotel have perfect location- just in the centre, where are restaurants and market nearby. Staff was friendly and helpful. Towels and bedsheets were clean, but hotel is bit old, and room overall wasn't 100% clean and on the walls was a bit of mould, and we found 1 cockroach inside the room.

Property had really good breakfast! Great property for price and location. I would recommend this property. Clean and comfortable

Little noisy but overall good

Staff was very polite and very helpful. They helped us book our airport transfer from hotel to airport. Breakfast was very good.

We stayed at this hotel, a family room (a king bed and two single beds) for four nights. The room was large, yet the room was old. There were some need to be fixed as well. For example, the TV in the room was completely broken, the bathtub had black stains and cracks, and sealing was falling out here and there. The staff were kind and helpful. However, only some staff were able to communicate in English. Since we did not know Vietnamese, it was sometimes difficult to get ourselves understood. Breakfast was included, but we did not use the service at all because we wanted to try different food during our short stay in Hanoi. There were plenty of restaurants and coffee shops around. It is not a luxurious hotel or anything, but we had a satisfactory time there. I have nothing to complain, but if I have another chance visiting Hanoi, I would probably try different facility since there are so many other options in the city.

Not bad

Nice hotel with reasonable price

first of all, this is not a 5 star hotel if you are expecting one, you should continue looking the hotel is a older one, so you should expect some flaws But, for what you pay, and what you get, it is a bargain ! All we needed was a bed to sleep in and a central location. The hotel is situated in the old quarter, there are many eateries nearby, the closest being a pho restaurant and a ban mi restaurant, literally a 8 second walk once you walk out the front door of the hotel. Our room came with breakfast included. It was modest but quite filling. The breakfast had made to order omelet and Pho, as well as some hot entries.Of course there was fresh fruit, toast, coffee, tea and juice. What sets this hotel apart from the rest is the staff. THEY WERE PHENOMENAL !!! Everyone from house keeping, restaurant staff, front desk etc all were absolutely welcoming and gracious. Prior to our arrival, Ivy arranged for our tours on multiple days and also recomended many good eateries as well as shopping suggestions. She never steered us wrong. Being it was our first trip to Vietnam, we were a bit worried , but she told us not to be worried, and she was true to her word. A true gem !!