The beds and pillows were so comfortable!! I have a very hard time sleeping in hotels normally, but not at your hotel! Staff was friendly we had a great stay thank you! Will be using Candlewood again in the future

Very clean & friendly staff

I booked this room 6 days in advance and i waited 30 mins just to hear that i cant get the room i resevered becasue i am a local. They should tell people that. The lady at the front desk says i dodnt enter my address. That is false i have had expedia for years. I finally 2nated to get back to using it and this happens. I was hurt and discouraged, that was my daughters birthday party room. I have never experienced this and i am highly disappointed.

Looked like an upgraded red roof inn

The room was directly across from the elevator, the sound proofing is so terrible I was wok up at 1am, 2am,4am5am, 5:30, 6am, 6:30,7am and so on, every time someone had a conversation while waiting for the elevator it was so clear I couldn’t hear there entire conversation I had a terrible nights sleep

Room was great, functional. On site food is always a plus (which you don’t have) but kitchen-equipped room off-sets that. Fitness room pretty good. Laundry facilities great. Room keys a disaster. At least 1-2 trips daily to get room keys reset. I carried two at all times because one was often dysfunctional.

My husband is in a wheelchair. Everything was perfect, the width of the doorways, the roll in shower, the size of the room. We were impressed also with the size of the kitchinette, the refrigerator and was surprised by the stove top, dishwasher, silverware and pots and pans. We literally had everything we needed and more. We could not have been more pleased

Nice hotel. Clean and the staff are great. Only negative thing was the old carpet.

Great all around

The hallways and our room smelled like wet carpet/dog. There were dog nose smears all over the window when we opened the shears. Family room area has NO lighting- not even lamp. Just small kitchen island lighting and the kitchen lights. (We were in a one bedroom suite). No lamp on the desk so it would be impossible to do any kind of work in the evening. The way that they have the light blocking curtains on the window prevent you from getting a lot of light in there even during the daytime. There is no air conditioning in the separate bedroom. Instead there’s a small little fan on the wall that sucks air from the family room into the bedroom. (You can see though the vent into the other room so not exclusive privacy between the bedroom and family room). Not very useful in cooling bedroom and it was only in the high 70s when we were there. Bedroom did have two nightstand lamps- one which didn’t work. We were in room 132 which was by the back door, so easy access to the parking and on the first floor.

The room smelled like someone had a dog in there for awhile. The duvet smelled terrible (like dirty dog). We were in for 2 nights, the staff new our length of stay, but didn’t clean the room. I mentioned it on our way out and were told that cleaning was ‘every 7 days’

Love the place will be back again

Quiet.

Very comfortable and clean

The staff that checked us in was very friendly and courteous. Our room was clean and spacious. The only complaints we had was that it would have been nice to have a counter in the bathroom (but that was certainly not a deal breaker) and it would have really nice if they offered breakfast instead of just fruit and coffee. Overall, our stay was very nice.

The hotel was very clean and comfortable. The staff was also very nice and accommodating. I would stay here again.

Nice hotel, friendly staff. I will be returning when I’m in town.

My reservation was canceled the property started they let anyone from the springfield area get rooms.

Great place to stay. Restaurants nearby. Easy to get around

Very clean rooms with comfortable beds.

Staff very helpful and friendly. Room was really nice, clean, and comfortable. Would stay again.

I enjoyed my stay at Candlewood and appreciate the friendly staff at the front desk. My room was clean and pretty comfortable and i like the free parking. I will stay here again.

Very friendly and professional people. Had a homey feeling. Very clean.

The staff was wonderful but the outside lights on the ground lighting up the building keep me awake most of the night. Please improve your curtains or turn off the outside floodlights on the ground illuminating the entire building.

Loved the room. Had a little kitchen. Comfortable bed. Nice shower tub combination.

Beds were extremely comfortable and the kitchen was a plus. The price was excellent and comparable to a room at other hotels without a kitchen. I will definitely be back, but i will book a handicap accessible room as the toilets were VERY low and i couldn't shower for fear of slipping.

Easy check in very friendly clean

My wife and I had to come back a few hours later to check-in, because people were still in our room way after check-out time.

The staff was friendly and hotel was very nice and clean. Would definitely stay here again

My credit card info was stolen & this was the only place I used it

Nice Rooms

I've stayed at this hotel a couple times over the past few months. The location is great, safe and the parking lot has plenty of parking spots. Hotel room was clean and AC gets low enough to cool off on these hot and humid summer days. Full size fridge was convenient and I was able to hookup my Roku to the TV. The hotel accomodated a late checkout (we stayed two nights)and the receptionist at the front desk was always nice and ready to help. The only con was the noise level above us and sometimes the hallway had a strange smell. Overall I will continue to stay here when in Springfield.