So much to do in the area.

Quiet

The lady at the front front desk was very abrupt… she was checking in a large wedding party and told us it wouldn’t be until 4 or 5 pm before she would be able to get to us…ck in was 3pm we were there at the desk at 3pm exactly… we had to leave for 2 hours and come back…we had a long trip… wanted to get to our room…. If I had not have paid already I would have went across the street to another hotel… besides that the hotel was great!!

I loved the bar and the pool especially at night , it was so pretty. Very quiet and close to Arundel Mills Mall

Dirty pillows

Front desk staff were very nice. Elevators were not working, bathroom door ( sliding) was almost impossible to open and close,

The toilet seat was dirty the shower was not clean, and they didnt come take the trash out by the day so I had to either leave a bag at door early and they grab it or it would be left. It is near everything so that is a plus and the front desk staff they are awesome and it has a bar and pool and gym so it was overall ok .

I can remember when The Aloft was new, and an exciting place to stay. The Aloft is now about 15 years old or more, and it’s no longer new or exciting. It’s still different, but it needs upgrades. The carpets are dirty. My room had dried paint on the carpet. That was an issue throughout the hotel. You could see touch up paint in many areas of the walls of the hotel. The furniture is old and has signs of the finish chipping. Signs in the elevators are smudged, and worn out. And… and this is a pet peeve of mine… the gym. If you are going to have a gym, then maintain the equipment. There was an Elliptical machine that was broken. I had to figure that out myself. The TV’s on the treadmills don’t work. Come on folks! The hotel needs maintenance. Badly. It’s not a ”dump” by any means. It’s a solid 3 Star hotel. But the age is visible to the naked eye. Also, it’s a non smoking hotel. That’s fine. But how about having places to sit near the smoking areas outside of the hotel. I guess smokers are just expected to stand in the cold and rain? I’m paying for a room just like non smokers. That’s a simple and cheap way to make smokers feel appreciated for their business. Lastly, the shower could use one small upgrade. A shelf on the wall. Many people like myself travel with our own soap, shampoo, razors etc. There is no place to put those items inside the shower. So showering becomes an unnecessarily awkward experience. Just add a $10 shelf to the shower.

very nice

Everything was fine besides they double charged me

The stay was nice and quiet. The room is small but doable for either a solo or baecation.

It was okay. I definitely would not choose this hotel again. They put me in a handicapped room and I did not ask for a handicap room. The blinds didn't work. They had to come in twice and fix them. The young lady on the desk on Saturday morning/afternoon was unpleasant. The hospitality industry definitely isn't for her. All other staff was PHENOMENAL! Overall, I wasn't impressed at all.

Great location.

This Aloft is tired. It needs refreshing! And the pool was impossibly cold!

I recently stayed at the Aloft hotel near the airport, and I had a great experience. The hotel's location is excellent, with plenty of dining options nearby, making it convenient for travelers. The check-in and check-out process was smooth and hassle-free, which I really appreciated after a long day of travel.

Overall the stay was great .

Atmosphere cleanses everything I needed in the area

Horrible. Couldnt check into the hotel until after 4:30 due to water not being on

Great location

The view from the room

Great

Close to the cruise port and close to the casino with transportation provided

Everything

Great location. Close to the mall. Great setup.

Did not get a chance to stay, my room was not available when I arrived. Received charge anyway and currently disputing. Hotel was very noisy , staff was not very helpful.

shopping area

The man at the front desk was a pervert he proposition every person walking that comes in and out of the hotel I thought it was a hotel that kidnapped people. The room was dirty and I believe somebody came inside of my room left a bottle of alcohol in the trashcan and I knew I didn’t have it. The service was so poor that I should be reimbursed.

Very friendly staff

Pool was nasty and had a smell

I just love it

Great 29tj birthday got to relax and leave worries behind

The guest service attendant who checked me in was extremely rude and dismissive then when i was entering the property after i checked in and was bringing my belongings into the hotel the same attendant was serving someone else she was actually eating french fries with ketchup on them wiping her hands as she helped them. To me this was just not professional at all