The mattress had a huge stain like blood and the bed was small. Not like pictures.

Hotel looks to have been redone recently. Rooms are nice. Looking but bugs. We only crashed for the night for the airport so it was a cost pick. The hotel charged us a different amount than online booking. And apparently that has been an issue from a note posted at the counter.

They have roaches. And spiders

Old, dark , lots of garbage scattered, random people wandering, 2am someone attempted to break into our room. Smelled strong cigarette smoke and marijuanna bed sunk in and just overall felt very unsafe didn’t take my shoes off to walk on floor. After entering our room we were scared to exit until morning. We picked as close to airport fit early flight. The front desk girl was very sweet and accommodating. There was a beautiful lake behind property.

This room was booked by my husband and I as a gesture of goodwill for an elderly, unhoused man that we have been working with to find housing. Hurricane Debby was on her way thru central Florida and we felt that he should not have to sleep outside during a hurricane. I booked the room and my husband picked our friend up and drove him to the hotel. When my husband arrived, the front desk clerk, Bella, could not have been nastier! She was in the middle of openly berating a fellow employee who was there to be trained. She begrudgingly accepted the reservation, but was angry because my husband wanted to add a night at the cost paid to Hotels.com and refused to offer any discount or adjusted price. She then informed my husband that he would have to wait 1 hour to check in unless he wanted to pay an early check in fee of $30.00 ( almost 1/2 the cost of the room for 1 hour!) She refused to allow our friend to wait for 1 hour in the lobby and told him to "go outside". We were already experiencing strong winds and rain, yet she could not find it in her heart to allow him to sit there for 1 hour! When my husband told her she was being calloused and rude she called the cops! We did not allow our friend to stay her and took him to another hotel that was friendly and accomodating. Avoid Bella the B at all costs!

Always getting help to stay secure

Clean and efficient

It is a convenient drive from the Airport. But it’s not worth it. When my husband and I got there they gave us a room which was already occupied. Our second room was dirty and you could tell they didn’t change the pillow cases and sheets of the bed as there were stains. The building its self is very run down.

Very noisy and partying in and out

Has cockroaches, needs more cleaner towels Front desk needs more training.Morning Manager needs to not customer attitude about everything they say.

The staff need to be more respectful and the deposit need to be drop down to $50 instead of 75.00 and 100.00 there some fixing issues going on and roaches in the room everything is good so far

I didn't like everyone hanging out at night but overall It's ok.

Clerk was not friendly even sometimes rude. Had bugs in the bathroom. Had to ask for extra towels. They should provide hair dryer for guest. Most motels do. The smoking area was by a river/swamp with signs to watch for alligators.

I wasn’t able to check in the room. The area was very dangerous!! This hotel should not be listed. No safe lobby area.. there was a night window!! My daughter and I had to find another hotel where we felt safe!!

Staff was rude and unwilling to accommodate an extra stay.

beautiful waterfront view

Shower needs to be operational, did have to take a bath with bad knees. Wi-Fi needs to be extended to the rooms further away from the front, had my room switched to get reception. Noisy pool area and trash left outside some of the rooms. Wouldn’t recommend.

Dirty, smelly, and there were roaches. Staff was unfriendly

This hotel is not it! So many complaints I can’t fit them all here but find you somewhere else! As the manager told me “you get what you pay for” “next time go find some $200 room” smh he was very unprofessional and didn’t care about all the roaches in the room, roaches smashed on the walls, blood, seaman, and urine looking stains on the bed! (I have pictures I showed him) AC knob not attached so couldn’t turn off, lights not working JUST A MESS! run from this property

The room we were given was infested with roaches and spiders. They were on the bed on the towels and on the floor. If it wasn’t so late at night that we arrived I would’ve left to a different hotel. I asked for a different room and they did without hesitation apologize and upgraded our room to a bigger much cleaner room.

This property needs to be renovated badly. Rooms were musty and the towels/wash clothes were old that they need to be replaced. My wife encountered a roach in the middle of the night. Couldn’t wait to get out of this place and wouldn’t recommend. Even for the $ savings I wouldn’t stay here again.

It’s not far from the airport so it was very convenient.

It was pretty good other than the pool was dirty that would be the only thing that would need a update

I went to check in at 2:30pm. Check in is listed as 3:00pm. Short, pregnant girl behind the counter finally looked up from her phone and said "Do you need something?" I said that I was hoping to check in since it was only 30 minutes until listed time. She replied that she would charge me $30 extra to check in early in addition to the $75.00 deposit. I asked if she could make an exception since I was so close to state time. Nope she refused. Sooo, we waited in the car in the parking lot. 15 minutes later, I went in and asked if I could use the bathroom. She said bathrooms are for registered guests only. REALLY? I said I would be a registered guest in 15 minutes and she said No. I said this was ridiculous and petty. She just shrugged her shoulders. I would NEVER STAY HERE AGAIN.

People outside at 130am being loud

The room was infested with cockroaches, I have pictures!

CHARGED ME DOUBLE FOR THE ROOM. HOTEL WILL NOT ANSWER PHONE TO CORRECT THIS.

Infected with cockroaches. They run all over the floor every time entering the room and turn on the lights. They crawled into the closets and onto the luggage’s.

It’s clean and quiet

First of all, the door did not close properly. I had to keep pushing it to lock it. I barely got enough sleep for the night because I'm worried that someone was gonna open my door and come in my room. And the night staff employer was very rude and disrespectful. I had a problem and I went to the staff member and they told me. So what stop crying about it? So I will rate it a 2. Only Stay there because it was so convenient to where I needed to be.

The pool was out of order and had algea on the bottom but they still had people going in it. People live there so its a bit noisy

There was bugs in my room and the room wasn’t cleaned