Property has seen its wear and tear based on stays from last 10 years. Limited housekeeping daily. Bathrooms need floor renovation and kitchen sink faucet has bad water stains.

A nice, no frills stay.

We enjoyed our stay. It was a convenient location and the breakfast was delicious!

Loved the hotel ! Nice size rooms , clean , amazing buffet, the best hotel we stayed in Japan . We would come back

TokyuStay is located not far from Omote-Sando street next to Gaeimmae Metro station (Ginza Line). Very convenient place and nice and clean business hotel. The rooms are small like most Japanese business hotels, but not too small and well equiped with Micro-oven, refrigerator, air purifier..Staff is very helpful!!! Highly recommend!!!

The staff speaks very limited English and they had zero flexibility. Stayed here because of the location, but I will find some other hotel with better service next time. The vending machine breakfast idea was rather unfortunate.

Great cheap hotel and very kind staff

Small room and hotel under renovation. But the location is great.

Overall an okay stay. Rooms were older with some stains on the furniture. Sheets and bathroom were clean, but the bed wasn’t very comfortable. Laundry in room was very convenient and the area is nice.

Highly recommend staying here for your trip to Tokyo.

Location is very good, hotel is fine and functional. Rooms are not that nice.

Great hotel in a convenient location.

Orientation of the room facing was not very nice

Suggest having housekeeping vacuum the vents above the kitchens sink due to dust build up

Limited housekeeping only isn’t an issue. Suggest including a quick vacuum every other day in addition to towels and trash.

Clean and helpful staff. Would definitely return.

We enjoyed our stay at this little hotel that we understood is part of a chain in Tokyo. The location is convenient with shops and restaurants nearby. Our room was just the right size for 2 people and had basic toiletries, a kitchenette and washing machine all in working order. There's a free coffee machine on the lobby floor which was nice and handy for early mornings. Ice and water machines on the lobby floor too. The staff were friendly and polite. The check in was a bit slow but we realized it is very similar experience everywhere. So be ready to stand in line.

An OK hotel in a good location

Our room was quiet and we were able to walk to the ateas we wanted to visit. Desk staff member was unable to give helpful advice re taxis and time neede to get to the airport.

Amazing location ! I don’t recommend to get breakfast here unless it’s included.

Overall the experience was great, and it’s especially creative to provide limited housekeeping vs. full house keeping options so that it saves time and unnecessary waste for room maintenance. The only thing is that I wish they could extend the time a bit to putting the sign outside the door by 12pm instead of 11am, so that I can sleep longer without worrying about this in the morning.

Safe area

Lovely large room overlooking Tokyo .

The hotel has a great location near to Aoyama and Omotesando, where the bustling shopping and crowds are but yet away within 8-10mins walk. This area is less stressful with less people and has eclectic cafes, shops and eateries within walking distance. I love the location. Hotel amenities is basic, so don’t expect luxury 5 star standards but is clean and neat. My room is the version with a kitchenette and washer. Enjoy free coffee at the lobby with a self service machine.

Location

Perfect place for longer stay. Room has awesome view and equipped with microwave and washing machine. There's a quality supermarket downstairs 24/7. It will always be my place whenever I come back to Tokyo.

It's a business hotel with tiny rooms, toilet-and-bathtube together. The reception personel is friendly and efficient (I speak Japanese so I cannot say whether they speak English or not). The Check-in and Check-out is very smooth. The hotel access is practical and in a side road, so it is quiet. There are cutterly and plates, a glass and a cup, with a microwave and an electric kettle. It is nice for someone who does not want to go out and does not mind odours in case they eat in their room. There is a washing mashine but I don't know how and where to hang the clothes once washed. The door isolation is bad so the light goes through its bottom, it is not possible to have a full dark room and you can hear whenever another guest gets in or out of their room (it woke me up a couple of times). The WI-FI didn't function - impossible to connect because it is not strong enough. The TV only has paid movies, there is no NHK or international channel. I stayed because I needed to be in Tokyo for one night for business matters and didn't want to have to take the metro since I had material to carry. Since I was moslty looking for convenience and that made the job for the price, in consideration of the location (OmoteSando).

The staff was not very nice.

I am a big fan of the Tokyu Stay franchise as they are great for business travel. A cab to Tokyo Station/Yurakucho area is just around 2100 yen, there’s a great 24 Seijo Ishi (high end supermarket) nearby, convenience stores, a number of delicious restaurants in and around the building. Free coffee in the lobby but if you have more refined tastes there is a great bakery nearby that has great coffee as well. Staff was friendly and helpful and the view from my room made me want to move back to Tokyo again. Definitely adding this location to my roster!

I am a big fan of the Tokyu Stay franchise as they are great for business travel. A cab to Tokyo Station/Yurakucho area is just around 2100 yen, there’s a great 24 Seijo Ishi (high end supermarket) nearby, convenience stores, a number of delicious restaurants in and around the building. Free coffee in the lobby but if you have more refined tastes there is a great bakery nearby that has great coffee as well. Staff was friendly and helpful and the view from my room made me want to move back to Tokyo again. Definitely adding this location to my roster!

Conveniently located in the centre of Tokyo. Good amenities in the room, including washing machine.

Good, clean, private rooms. Nice location as well.