The very annoying thing about this property is that the photos are completely misleading making the room seem vastly larger and more luxurious than it actually is. The room is simple and clean but here were many shortcomings: the TV remote did not work and there were no english/international channels; there was one narrow comforter for 2 people on the bed and nothing extra available in the room; we learned after checking in that the power would be turned off the following day for renovations; and, finally we learned that the restaurant was closed for the foreseeable future. We arrived after dinner and the main door was locked;an envelope was left in the door for us bit there was no head-up by phone/text/email in advance. The entrance is on a back lane with garbage bins on both sides so we felt we were coming in by the janitorial entrance. On the positive side, the hotel was receptive when we said we were disappointed and would stay only one night instead of 5.

Very good

This hotel, with its marvelous location, outstanding cleanliness, friendly staff, ecxellent breakfast, and reasonable price, made our 3 days in Bratislava the highlight of our tour that also included Vienna and Budapest.

We really enjoyed this hotel, the breakfast was great, comfy bed & clean. Loved the riverside walk to town. The dining options in the area were fantastic highly recommend eating at Massimo’s. My only critique is it’s time to upgrade the towels.

The hotel itself is nice but you have to pay extra for really every single little service. Obviously Spa is an extra 35 Euros. Parking 40 Euros. Cheap rittersport chocolate from minibar 10 euros. Egg Benedict at a breakfast you already payed: plus 13 Euros. I have no problem to pay the price for a nice place but the extra costs are just not in relation with the service offered. Also the hillside rooms are actually in front of a frequented car road and the river side rooms have 2/3 of the view blocked by other buildings. It’s sad that a hotel with such a nice potential makes his guests feel like cash cows. Service is extremely overcooled at reception. Service at breakfast and for luggage are really nice and friendly. Nice 25-30 minutes walk to the city center

One of the most expensive in Bratislava, but I can see why. House keeping knock every day at 9 am, regardless of DND being on. Breakfast very average. Biggest issue, no pool acces, even at €200+ a night!… another €35.

The concierge was extremely helpful. She was wonderful

It was great

The cleanness and customer service

Excellent hotel. The only advice I would have for expedia is to note that pool is available at an additional charge. I booked the hotel because it had a pool. The charge for pool was $35 per person. Parking was $39 per day.

Nice hotel and friendly staff

This is a modern stylish property on the banks of the Danube river in Bratislava. The rooms are well appointed and comfortable. The restaurant is nice albeit the main restaurant is closed at the weekend (when we were there anyway), the bar was still serving food. I would recommend.

Everything its great breakfast very good clean and friendly place

We would preffer to have in room coffe maker

Premium hotel, meets high expectations. Nice spa but pricy if not included in room. Breakfast was really excellent. The hotel is located a bit outside city enter close to the Donau, nice views but you need to take taxi/tram to get to city centre, that is however easy and cheap. I would stay here again.

Absolutely stellar staff. The room was comfortable and well appointed. Mostly the front desk went out of their way to assist. Much appreciated.

Very modern. Power drapes electronic shower. Very cool

Amazing stay. Very beautiful hotel with an excellent service. The restaurant is amazing.

In my opinion the best hotel in Bratislava. Real 5 stars service that will satisfy the most demanding guests ... But still, few improvements need to be made. In-room dining menu has to improve, breakfast buffet has to improve, and the Spa entrance fee for hotel guests is ridiculously high and NOT worth the "discounted" rate of 35€.

Best hotel I've had in Slovakia. I was upgraded to an executive room and there was absolutely NOTHING negative to say about my room, or the service or internet or the breakfast. Everything was just perfect.

Hotel was closed and i can not sleep there,buth it s a great hotel

The customer service here is terrible! I would not recommend it to anyone

I recommend. Maximum satisfaction.

Walking distance to oldtown. The staff are wonderful, that’s what make the hotel great.

Very nice hotel with spacious rooms, very comfortable bed, and great breakfast! Very nice that the kitchen offers warm dishes after your choice (various eggs, omelett, pancakes, waffles, oatmeal, etc.) in addition to a great pre-prepared selection. Fast wifi. The hotel is a short walk from the old town. The wellness area (pool) should be free of charge for guests staying at the hotel, regardless of any spa appointment.

Beautiful place with amazing service only one issue with construction on the side

They re charging extra fee for swimmingpool & gym 25 Euro per person

The rooms were lovely and definitely of a 5 star standard. Turn down service was a nice touch. Would have been better to have tea and coffee facilities in the rooms. We were disappointed to find that there was an extra charge of 25 Euros per person to use the spa, I have checked the Expedia booking page and it doesn’t explain this anywhere. The spa however was lovely as we did end up paying this nevertheless. It should have just been included in the price paid for the hotel as one of the reasons we chose the hotel is for the spa. I am also an Expedia gold member and I did not get any extra benefits for this despite this being a vip access hotel. Room said castle views but we couldn’t see a castle from our room, we just had a view of a building in front of us.

Hotel is fine, nice breakfast and good gym. Rooms are Ok

A nice hotel with good rooms, excellent gym & spa area, nice breakfast and a short walk into town. Climate control not working and weird electric shower that intermittently failed to work are the only complaints. Room is well furnished overall but an update of the weird showers and a working climate control would be appreciated.

The rooms were comfy, shower was amazing! The first night we had a king bed but two duvets (?). A quick word with the front desk and they had it fixed the next day

The place is in a business-modern style. Everything works and everyone seemed to know what they were doing. We were there when the place was full, yet it in our room it was totally silent. Food was nice as were cocktails in their ground floor bar.