This booking was canceled with Expedia. We did not stay there.

Property made last min change for meals requirement’s. Really appreciate the good gesture

We had a brief 2 night stay at Ryuguden. Given a message the day before, they provided us free shuttle bus rides to-and-from Odawara Station to the fairly remote spot it's located next to the lake. Once we arrived, we were warmly greeted by the reception and our receptionist at the time spoke good-enough English for us to check-in without problem. Then we were given the keys and shown to our room. The room itself is spacious, plenty of space to sleep, move around, and lounge all at once. Of course, the highlight is the view in front of the window, the view of the lake and Mt. Fuji. It's a great view. As for the (comfortable) futons, the staff laid them out during dinner and then put them away during breakfast. As for food, it's a chef's course for dinner. A manner of meats, vegetables, seafood, Schrodinger's tofu (the number of times a cube wasn't tofu...). It was delicious. For breakfast, a full spread. Also delicious. Each room gets assigned the same table in the dinner room for the length of their stay. And then the onsen. The indoor one in the annex building is serviceable. But the view from the indoor/outdoor one in the main building (provided free of charge to guests) is spectacular. There is no better way to relax then to soak and watch Mt. Fuji in the crisp outside air. We onsened twice a day. As for the location itself, many of Hakone's attractions are at most a 20-min walk. Very convenient. I recommend!

Hotel had the most beautiful scenic ground. Very well maintained. Beautiful outdoor onsen. Too bad on the days i was there it was cloudy so was not able to see Mt Fuji.

Room condition and service were actually great. The dinner was so tasty, too. The hot spring was well maintained and cosy. Foreigners who cannot speak Japanese may have trouble but we communicated through a translator. The staff were friendly and nice. If I go to HAKONE again, I intend to visit again.

We had such nice time staying at Ryuguden. Fabulous view of Mt. Fuji and Lake Ashi from the room and Rotenburo, special kaiseki dinner and breakfast. 👍 All the staff were attentive and friendly! We would definitely come back!

We had such nice time staying at Ryuguden. Fabulous view of Mt. Fuji and Lake Ashi from the room and Rotenburo, special kaiseki dinner and breakfast. All the staff were attentive and friendly! We would definitely come back!

The Meals and service were excellent. You eat not in your room but in a restaurant. Tee you can prepare by yourself in the room. Nice view from the rooms! You see the lake with Mt. Fuji-San in the background. Rooms aren't the newest. The bath was not so pretty, but you don't need it because of the Onsen bath. There belongs an indoor Onsen to the Hotel. And beside with a short walk inside you can use the public Onsen free. There you have an inside and outside bath (Picture in the descriptions) Nearby you can start with the ships in two directions - to Moto-Hakone with the shrine and to the Hakone-Roapeway to see the Sulfur springs and eat the black eggs. To expensive or my opinion.

The Meals and service were excellent. You eat not in your room but in a restaurant. Tee you can prepare by yourself in the room. Nice view from the rooms! You see the lake with Mt. Fuji-San in the background. Rooms aren't the newest. The bath was not so pretty, but you don't need it because of the Onsen bath. There belongs an indoor Onsen to the Hotel. And beside with a short walk inside you can use the public Onsen free. There you have an inside and outside bath (Picture in the descriptions) Nearby you can start with the ships in two directions - to Moto-Hakone with the shrine and to the Hakone-Roapeway to see the Sulfur springs and eat the black eggs. To expensive or my opinion.

Food very bad

Food very bad

The room was large and comfortable for 4. I did feel the Ryuguden needed some upgrading. The entire hotel staff was courteous.

Very nice traditional experience

Very nice traditional experience

We were a group of four Finns. Our room was quite large and we had a nice view to the lake and the mountains, even though we were in the first floor. The included breakfast and dinner were tasty and filling. The service was amazing. We also had no problems in communicating with the staff in English. I would absolutely recommend this place for my family and friends.

We stayed here for one night while we were visiting Hakone. I had picked it because of the ability to see Mt. Fuji out of the room window, unfortunately it was cloudy and rainy the whole weekend so that didn’t happen :,(. The staff was amazing - beyond helpful with everything. They really made us feel extremely pampered the whole time. However the hotel itself for the price could use some updating which is why I only gave it 4 stars overall. It was built in the 1990s and though it’s in perfect condition it’s definitely dated. The dinner and breakfast were also good (but there was no coffee!!!!).

We stayed here for one night while we were visiting Hakone. I had picked it because of the ability to see Mt. Fuji out of the room window, unfortunately it was cloudy and rainy the whole weekend so that didn’t happen :,(. The staff was amazing - beyond helpful with everything. They really made us feel extremely pampered the whole time. However the hotel itself for the price could use some updating which is why I only gave it 4 stars overall. It was built in the 1990s and though it’s in perfect condition it’s definitely dated. The dinner and breakfast were also good (but there was no coffee!!!!).

Beautiful quaint place. Real Japanese traditional hotel.

Onsen, kaiseki dinner, set breakfast were all amazing. super close to Lake Ashi and the Komagatake ropeway (gondola) so we were able to go to the top. Futon on the floor was a true taste of old Japan, but not for me.

Onsen, kaiseki dinner, set breakfast were all amazing. super close to Lake Ashi and the Komagatake ropeway (gondola) so we were able to go to the top. Futon on the floor was a true taste of old Japan, but not for me.

This is our first ryokan experience and we are truly impressed with the service and scenery as described. There are English and Chinese speaking staff hence non-Japanese will have no problem in communication. We were 10min late for the shuttle bus service from Odawara station but driver waited for us patiently and assisted with our luggages even. Delicious dinner and breakfast were served at the common dining area.

This is our first ryokan experience and we are truly impressed with the service and scenery as described. There are English and Chinese speaking staff hence non-Japanese will have no problem in communication. We were 10min late for the shuttle bus service from Odawara station but driver waited for us patiently and assisted with our luggages even. Delicious dinner and breakfast were served at the common dining area.

Beautiful onsen with views of the lake and mt Fuji! Rooms are large and great way to experience Hakone! The service is amazing and they were even able to squeeze us in for massages last minute!! I would highly recommend this place

Great view, would go again. Only negative is it’s not walking distance from town if that’s important to you.

Ask for the free shuttle schedule to the Hakone shrine area, and pay attention to the timetable. It is pretty difficult to find a taxi in the area.

Better wifi would help.Kids loved it, specially the indoor playground

Better wifi would help. Kids loved it, specially the indoor playground

Ryoguden is a bit out of the way from the train station in Hakone Yumoto, but they have a shuttle bus that runs several times a day so transportation is not a problem. The public baths (onsen) are spacious, very clean and recently renovated. The staff is friendly and speaks English and the food is excellent. The hotel is next to Hakone-en, a fun amusement park with an aquarium, petting zoo, a cable car up to a high peak with excellent views of Mt. Fuji and several dining options. I really liked our room which was large, comfortable and had great views of the lake. Overall, I highly recommend Ryuguden (my family and I have lived in Tokyo for 10 years and have been to many properties in Hakone), although it is on the high end price wise I think the property, especially including half board, is a reasonable value.

Ryoguden is a bit out of the way from the train station in Hakone Yumoto, but they have a shuttle bus that runs several times a day so transportation is not a problem. The public baths (onsen) are spacious, very clean and recently renovated. The staff is friendly and speaks English and the food is excellent. The hotel is next to Hakone-en, a fun amusement park with an aquarium, petting zoo, a cable car up to a high peak with excellent views of Mt. Fuji and several dining options. I really liked our room which was large, comfortable and had great views of the lake. Overall, I highly recommend Ryuguden (my family and I have lived in Tokyo for 10 years and have been to many properties in Hakone), although it is on the high end price wise I think the property, especially including half board, is a reasonable value.

The room was large, spacious, comfortable and very clean. It had an excellent view of the lake and mountains, as did the hotel in general. The food was good, although not great (for dinner we had prebooked a set menu, which left us no ability to choose options and we'd rather had our fill of cold fishy dishes by this stage in our trip). Breakfast was very good though. The onsen was also very pleasant. Our visit was let down by our arrival and the location of the hotel far away from other parts of Hakone- and the limited public transport to and from the hotel. The day before our arrival the hotel sent us a message about a shuttle service from Odawara station. We asked to reserve a place but received no reply. We messaged again on the train in the morning but still received no reply. When we arrived we called the hotel but by the time they explained where the bus was (confusingly the station has two exits and we were at the wrong side) we arrived at the right place only to see it leaving - a minute early, and despite being on the phone to the hotel explaining we were looking for it. There wasn't another shuttle for 2 hours, so we waited for a public bus, which then took a very circuitous route and got stuck in traffic. We eventually arrived nearly three hours later than planned. There isn't much of interest around the hotel and the public transport is slow and infrequent so it wasn't a good base to explore the area.

The room was large, spacious, comfortable and very clean. It had an excellent view of the lake and mountains, as did the hotel in general. The food was good, although not great (for dinner we had prebooked a set menu, which left us no ability to choose options and we'd rather had our fill of cold fishy dishes by this stage in our trip). Breakfast was very good though. The onsen was also very pleasant.Our visit was let down by our arrival and the location of the hotel far away from other parts of Hakone- and the limited public transport to and from the hotel. The day before our arrival the hotel sent us a message about a shuttle service from Odawara station. We asked to reserve a place but received no reply. We messaged again on the train in the morning but still received no reply. When we arrived we called the hotel but by the time they explained where the bus was (confusingly the station has two exits and we were at the wrong side) we arrived at the right place only to see it leaving - a minute early, and despite being on the phone to the hotel explaining we were looking for it. There wasn't another shuttle for 2 hours, so we waited for a public bus, which then took a very circuitous route and got stuck in traffic. We eventually arrived nearly three hours later than planned. There isn't much of interest around the hotel and the public transport is slow and infrequent so it wasn't a good base to explore the area.