I didnt feel this was a safe place. There are not many restaurants to walk to. The worst communication ever! We stayed here the night before a cruise and the night we got off the cruise ship. When we landed at the airport before the cruise, I was impressed with how quick they arrived to pick us up. That was a good experience. We, as well as many other customers staying here, were very disappointed in the fact that they don't offer a complimentary shuttle to the cruise port. They go through a 3rd party company who charges $20 per person! That was an unexpected cost. Also, when we got back from the cruise we called the hotel who told us its another $40 PER PERSON to get the same shuttle company to come get us AND, THIS IS THE BEST, they said they didnt have anyone to come get us. We didnt have a ride! Be sure you have the UBER app and be prepared to use it! It was actually cheaper than the $20 and $40 to and from via the 3rd party company! I talked to the employee at the front desk and explained this should be clearer in advertisements and such. When leaving to go to the airport, there were A LOT of very upset people taking it out on the employee at the front desk righfully so but I sure felt sorry for him. Wouldn't recomment this hotel.

Room was small with only one desk chair. No place to sit. Bed only. Never again.

Going on cruise. Just stayed one night.

Staff were friendly. The hotel seems to be undergoing some updates. It was loud! Between the trains and the loud doors and voices in hallways it wasn’t a restful experience. There are no restaurants close by other than a Wendy’s and a Dunkin Donuts.

The breakfast is not very expensive: there was no bread, only English muffin or bagel, there was no muffin or other type of sweet, there was only the option of apple juice in a child's size, there was no other type of juice flavor available.

The hotel was under construction so it was a mess. The continental breakfast was nothing special. The front desk ladys were not rude but not friendly at all. They were there to do a job. We will not be returning

Overall the property was great.. but the air conditioner in my room didn’t work it blows out hot air and couldn’t be adjusted.. and the room had a fishy smell

Great stay. Convenient to the airport and cruise port.

Found bugs on our bed twice

Room not available until 2:45 pm. Ice maker only available first floor. No safe. Breakfast fair. Building going thru renovation. Cost of room vs. amenities not worth the cost.

Hoyel was under sone construction, which we didnt know about. Was a bit inconvenient. Had to go to first floor for ice when we nedded it.

I was not given the room I booked and paid for

Nice hotel. Construction is temporary. All is well

Ok for the price

Good stay, clean rooms comfy beds

Across from a Hilton Hotel, airport shuttle is for both. Convenient to make reservation to get to Port Everglades ($20@ cash only). Wendy's and Dunkin Donuts right in front. Breakfast variety good, eggs, sausage, yogurt, bagels, oatmeal, waffles, fruit, toast. Some floors under refurbishment.

Close to some shops and to the airport

No complaints all was exceptional......

Great location, but dirty and needs repairs. Staff is not interested in assisting customers. Would never stay here again.

The outside and inside of the hotel was clean and well maintained however when we checked in I was advised the room i booked wasn't available due to renovations, which was not disclosed when I booked.- I booked a room with 2 double beds and the only room available was a king bed with a sofa bed. When checking out, I brought up my concerns to the front desk staff and was advised they couldnt help me, even though I believe this was their error as this important info was not disclosed- if it was I would have chosen another hotel. Sadly I wont be staying here again.

Good

I was not able to wash my clothes.

Very clean and safe.

Wrong instructions were given 2x for airport shuttle causing a long wait time and walk.

Old hotel

Very good location

Convenient to airport, friendly staff, good variety for breakfast.

Chill

Hotel overall was okay, breakfast was good, rooms were clean, service was ok. The issue that I had was, FALSE ADVERTISING, either with Expedia or the hotel itself . Upon booking the room that I had chosen states that Kitchen(stove top, kitchen utensils ) is included in the suite room . When I got to my room neither items listed above was not available, I thought they placed me in the wrong room. Called front desk only to be told they took out kitchen along time ago. If I wanted a regular room I could’ve booked it for cheaper . The reason I booked suite because of the kitchen that was ADVERTISED! . No solution was offered from Fairfield inn!! Besides that I checked out and they would issue a refund whichin my funds would not be refunded until 5-7 business days!!! INCONVENIENT !! The least you could’ve done was issue a portion of my funds back for FALSE ADVERTISEMENT! SO if you plan to travel with large families and planning to cook because of what is advertised !! DO NOT BOOK!!!

Undergoing renovation and only one elevator operating!! Only one person at desk and 30 minute line!! Not the most efficient setup possible!!

My son enjoying the pool.

The food and drinks left by former guests were still in the room, including French fries on the floor. The toenail clippings in the one functioning elevator were horrible. The staff was the only bright spot - pleasant and efficient.