The customer service was really pathetic the lady at the front desk was not even any helpful.

We booked at the last minute before an overseas trip and were pleased with everything, especially how quiet our room was.

Looks rather plain from the outside, but once inside, everything is up to date and spotless. Service at reception was friendly, cordial, and efficient. Room had comfortable bed, functional kitchenette, spotless ensuite, and everything was in excellent condition. Location is reasonably convenient to the Auckland airport and very convenient to the Southern Motorway, with access to the Auckland CBD and north shore, and south to Manukau and Hamilton. Good value for price paid.

Great value for money. Lovely clean room. Safe and secure

I did not stay this trip

It was really good, loved the customer service and everything with the room

Nice quiet place, awesome facilities and staff. Clean and tidy and safe and secure. Definitely stay here again.

Great stay, nice compact room suitable for me. Carpark may need a tidy.

Had a lovely overnight stay, was convenient and handy to why were there in Otahuhu for. Room was just right and had met our basic needs. Overall a great motel with friendly FOH staff. Will definitely go back.

The spa bath was awesone. The host excellent suggesting night market Comfortable beds The noiseproofing was nil Could hear a very noisy family who was not mindful of others until 2.30am. Cant contol others sadly.

Quite.

Close to Hospital

On arrival had a bit of a hic cup with my card. Staff member was absolutely amazing and a great problem solver. Thanks so much A++

Close to where we had to go, welcoming,lovely comfortable bed,nice and quie

They putvus in a room, i walked in and could not go fully in as there were fumes (evidently airfreshner) that cause my lungs to garsp, my son said it felt like he was breathing down powder it was really bad!! I told them so they put me in a room that was so so crapy i said i couldnt stay in it they got snotty and put me in a room that had a queen and one single.. we had booked a two room for 5 people.. she was rude there was no way she would compensate for the downsize.. my son didnt even want to stay as said it creeped him out. He went home to Tauranga at mignight and i cancelled other two people staying so just my hubby and i stayed.... all my clothes stink of the smell that was through all hotel but at a lower level .. she hardly looked at me leaving or asked how we got on.. tital rip off tge cost i wanted to go home at mid night too but had dog sitters staying

Pleasantly surprised by the room. There was plenty of room for us and our children and the room was very clean and well serviced. Just the right amount of cutlery and crockery and nice fluffy towels! The location was close to Mt Smart and Sylvia Park and easy to find. Only drawback is that it is quite noisy being on the main road, but that is Auckland for you!

Recieved a call late in day after checkout telling me I had stolen cutlery. I calmly explained that I had not person was very rude and hung up on me after telling me I would charged for the cutlery. I emailed though no reply. I was charged for cutlery. It was my word against there cleane who swore it was there when they cleaned prior day. Would stay well away from this place

what beautiful people!! We are a family of 4 and came up to Auckland for the Ed Sheran Concert. Nothing was a problem for these lovely people. And when everyone came back to the Motel (which was on their bus) we all were greeted with pizzas to take back to our rooms!! Highly reccommend. Great place and great people!! Would definietly stay there again.

Hosts made stay a really good experience.

it was quite nice and comfortable. easy access to shops and restaurants and amenities.

it was quite nice and comfortable.easy access to shops and restaurants and amenities.

It was a very good time. The employees excellent and would come back again. Very friendly and helpful.

It was a very good time. The employees excellent and would come back again.Very friendly and helpful.

not a quite room at all, poorly laid out, poor bathroom, very poor quality, especially for $380 per night- never again

Lovely staff,easily accessible, clean motel, bed was firmer than we liked but overall was good motel in good proximity to airport (approx 25mins)

After staying at a hideous motel the night before, we were rapt to find a clean, modern comfortable place to stay for a couple nights They are generous with the pillows for the pillow hogs and even salt and pepper sachets are provided, Water pressure in the shower is great and even though there was a flash mob/march with police choppers and riot police out the front on the main street, once we shut our windows, you could barely hear it at all, infact it was hilarious to stand at the main gate watching the Tongan league supporters light up Auckland. it's close to the shopping centres and restaurants, and takeaways for the late night cravings. we didn't use the airport transfer option they have but if you want picked up in style, the limos are pretty swish!!

After staying at a hideous motel the night before, we were rapt to find a clean, modern comfortable place to stay for a couple nightsThey are generous with the pillows for the pillow hogs and even salt and pepper sachets are provided, Water pressure in the shower is great and even though there was a flash mob/march with police choppers and riot police out the front on the main street, once we shut our windows, you could barely hear it at all, infact it was hilarious to stand at the main gate watching the Tongan league supporters light up Auckland.its close to the shopping centres and restaurants, and takeaways for the late night cravings.we didnt use the airport transfer option they have but if you want picked up in style, the limos are pretty swish!!

Noise from Aircraft made it difficult to sleep also a noise from the bathroom fan exterior vent kept flapping loudly

Noise from Aircraft made it difficult to sleepalso a noise from the bathroom fan exterior vent kept flapping loudly

All good , comfortable bed to sleep in . Easy to find

All good , comfortable bed to sleep in . Easy to find

friendly staff, a bit of road noise, but clean and tidy and nice bed and bedding options