My mom and I stayed her as a result of her house having an extended power outage due to Hurricane Helene. We went to Gastonia because it was relatively unaffected by the storm and hotel rooms were available at a reasonable rate. We stayed for almost three weeks. This hotel was a bit of a mixed bag. First, the good. The staff was excellent. Everyone from the front desk to maintenance to housekeeping were friendly and competent. Also, we met a number of long term residents and they were all quite friendly and we became friends with quite a few. The price was right and my mom and I each got a room of our own. Everything in our rooms functioned as required from lights to appliances. The area around the hotel has a lot of trees and is quiet at night with the exception of the freeway which is on the north side of the hotel. The bad: #1, there were roaches. I killed 2, and found 1 in my fridge, dead. I'm a super clean person and never left food or garbage out (even my garbage goes in the fridge) and yet still found two on the counter. #2- the most uncomfortable bed I've ever slept on. I tossed all night and woke up with horrible back pain. #3- noise. Not just the interstate, which was expected. People fighting in neighboring rooms, people partying out in the parking lot. The room had a beat up feel with gouges in the walls, a missing door on the cabinet, etc. And nothing is supplied- no dishes, utensils, pans, not even a coffee pot or hair dryer.

The check in process is very simple and fast. Rep was very helpful and nice.

I arrived at check-in time and there were people sitting on the hotel window air conditioners smoking cigarettes. Outside lots of people sitting in cars idling. the lobby could only hold 3-4 people max. One guest came in complaining his room door had been left open while he was out. Very uninviting unsafe atmosphere.

Tried to check in was told I didn't have a room. So l was told I could not check in after booking it for a week ahead

This place was absolutely disgraceful! The location is very scary, its on a dead end road with no signage or lighting. The staff was rude and claimed there were no rooms then said there were 6 rooms but they were all dirty. He then magically found a room that was "clean". When he finally let me in to do my check in I noticed 3 cockroaches racing up and down the wall. The worker then informed me the room had no pillows. He brought me 2 pillowcases (dirty) and 2 pillows. The pillow on top had black spots, possibly mold, on the top and what the hotel worker described as pubic hair on the bottom. When I said I wouldnt be ises those pillows he brought out 2 blankets and told me to fold those and use them as pillows. I went to check the room and it reeked of pot! I can over look that, what I couldn't overloook was the multitude of dead cockroaches all over the counter tops as well as the stove and cutting board. The bathroom was just as disgusting, it came with both living and dead roaches and some odd black fuzz in the bathtub. I DID NOT stay in the room!

This time i seen a lot of roaches you guys need to spray or bomb the hotel

The stay was okay.

Front desk worker was very rude when I was checking in. Website said anyone over 18 can stay but when we tried to check in she said it was 21 and older and was very rude about the whole situation.

Great stay

Had a amazing check quick and easy.

I hated everything I'll never do that anymore

Door was broken

Nice not a lot of noise and not a lot of ppl standing around

The room said non smoking but rooms smelled terrible

This was a quick overnight stay. It was inexpensive, had the basics a bed, bathroom, and TV. It seemed to be in a decent area of the town/city.

Computer was down upon arrival. Receptionist was nice enough to let me in the room without my card. Door was busted off the hinges and roaches crawling around in the room. Smell was terrible.

Was Horrible. Did not stay but 10 minutes after getting checked in which took over 40 minutes. Dogs everywhere, several people outside smoking around entrance, nothing in room worked, plugs, phone, no remote for tv etc. someone stomping or jumping constantly overhead. Bed very hard. Left and found another place.

Nice Staff Clean rooms!

Great place

Great spot for your company workers

The door hung off the hedge wasn’t clean and up to date like the rest of the WoodSpring and the remote didn’t work

Not a great stay. Rooms have barely any sound deadening so you can hear the guest down the hallway getting railed. Someone in the floor above me decided to start doing a kickdrum solo from a Slayer song at 3am for, no joke, 10 minutes straight. Shady characters in the parking lot when the sun goes down. Dirty room, my feet should not stick to the floors man. Just a bad time. I was supposed to stay for several nights and I checked out after the first night and went somewhere else. Still waiting on that refund btw.

I tried to cancel a reservation that became a booking somehow already paid for another hotel and the won’t reimburse me.

Corridors stink with weed smell. Always people smoking right outside the reception area. Rooms had a week smell. Furniture was run down.

There was poop on my fitted sheet, I told staff and was told I’d have to bring it down stairs. I got a new fitted sheet, put it on bed and there was freaking poop on it AGAIN! Went back down stairs and guy at desk was Very very rude!! It’s as if they don’t wash the sheets or don’t care what they wash with sheets.

Booked a room online got there and they were at full capacity and cancelled my reservation still haven’t got a REFUND!!!

Nice stay just didn’t have any dishes and the beds were very uncomfortable.

Love it

Management and staff were friendly.

Good place to stay for short trips. I had a stove top but no kitchen supplies provided, bring your own. 24/7 traffic noise.

It was always secured

It was good for what I wanted and for what the others that came as well but this isn't the Westin lol the staff I met were great but I'm sure they are limited because of pay hours ECT but they were helpfull