Imperial Hotel & Spa
Hotel em Hanoi
Hotel 4 estrelas
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Inclui itens essenciaisCozinha ou kitchenette, Ar-condicionado, Internet/Wi-Fi e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
Imperial Hotel & Spa
Hotel em estilo Art Déco com boas opções de transporte para o centro de convenções em Distrito de Hoàn Kiếm com um spa de serviço completo
Este hotel oferece spa de serviço completo, restaurante e casa noturna. Wi-Fi grátis nas áreas comuns e uma recepção grátis do gerente também são oferecidos. Além disso, há bar/lounge, lanchonete/delicatessen e terraço na cobertura no local.
Imperial Hotel & Spa dispõe de 40 acomodações com ar-condicionado, frigobares e cofres. Todas as acomodações foram individualmente decoradas e mobiliadas. As TVs LCD de 32 polegadas possuem canais via satélite. Os hóspedes podem utilizar geladeiras e cafeteira/chaleira presentes no quarto. Os banheiros incluem banheiras ou chuveiros com banheiras e duchas com efeito de chuva. Os banheiros também estão equipados com roupões de banho, chinelos e produtos de toalete de grife.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Este hotel oferece spa de serviço completo, restaurante e casa noturna. Wi-Fi grátis nas áreas comuns e uma recepção grátis do gerente também são oferecidos. Além disso, há bar/lounge, lanchonete/delicatessen e terraço na cobertura no local.
Imperial Hotel & Spa dispõe de 40 acomodações com ar-condicionado, frigobares e cofres. Todas as acomodações foram individualmente decoradas e mobiliadas. As TVs LCD de 32 polegadas possuem canais via satélite. Os hóspedes podem utilizar geladeiras e cafeteira/chaleira presentes no quarto. Os banheiros incluem banheiras ou chuveiros com banheiras e duchas com efeito de chuva. Os banheiros também estão equipados com roupões de banho, chinelos e produtos de toalete de grife.
Os hóspedes podem acessar internet com fio e Wi-Fi gratuitamente. Escrivaninhas e jornais de segunda a sexta de cortesia estão disponíveis. Os quartos também apresentam garrafas de água grátis e secadores de cabelo. O serviço de limpeza é fornecido diariamente e comodidades como ferros/tábuas de passar roupa podem ser requisitadas.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Comodidades
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Lavanderia
Hidromassagem ou spa
TV
Mapa de Hanoi
Quartos disponíveis
Deluxe Room
1 Cama queen size • 25 m²
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Imperial Suite Room with Old Quarter View
1 Cama king size • 42 m²
Acomoda 3
Você será direcionado para Expedia.com para obter disponibilidade e preços
Family Suite Room
1 Cama queen size • 1 Solteiro • 42 m²
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
Executive Room
1 Cama queen size • 28 m²
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Premium Room with City view
1 Cama king size • 32 m²
Acomoda 3
Você será direcionado para Expedia.com para obter disponibilidade e preços
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Avaliações e comentários
2.5 / 5.0
Simple check in and staff were generally very friendly and helpful! Close proximity to Hoan Kiem Lake and 4P Pizza just outside the hotel!
2.5 / 5.0
The Imperial Hotel and Spa was excellent.
We were warmly welcomed and checked in was quick and smooth.
The staff were alway polite, helpful and caring.Help was give readily.
The hotel was in a very good position close to Kiem Lake and the old Quarter
We received a lovely gift of coffee and a coffee brewer which was a total surprise.
Thank you Alex and staff
5.0 / 5.0
The Customer Service was outstanding
5.0 / 5.0
First and foremost the staff is the star of the hotel. They went above and beyond to provide in depth explanation of the room as well as hotel amenities. They also provided lots of local information as well as cautionary information of the area.
The rooms are well equipped with the normal amenities including water for travelers. The hotel is also just a street away from Hoe Kiem lake which makes it easy for us to shop around the area.
5.0 / 5.0
Excellent service and staff were very kind from the door person to the receptionist and the restaurant
The food was very tasty and healthy
Drs Huỳnh and Vo
5.0 / 5.0
Staffs are friendly and attentive to our needs.
Massage within hotel by Hua is fantastic!
Popular Pizza 4P’s is located just a stone thrown away.
5.0 / 5.0
Situated in heart of old quarter and walkable to the lake and shopping streets.
2.5 / 5.0
Good location , staff are friendly.
5.0 / 5.0
The staff were super attentive and amazing!
3.0 / 5.0
This property has a lot of potential but completely falls short of even being a 3 star. There is a complete lack of detail in everything. The rooms meet the minimum standard of clean, meaning the sheets and towels are changed and trash is taken out, however they are very dusty, with dusty cobwebs everywhere. The mirrors and doors are covered in fingerprints and dirty smudges. The high touch areas, like handles, hair dryer and tv remote were greasy. Also, the towels were clean, but were very worn out and many had stains.
4.0 / 5.0
Conveniently located with everything within walkable distance. Room is spacious but a bit dim. Sadly there was a bug on my bed on the 2nd day but other than that the room is generally clean.
2.5 / 5.0
Good hotel, excellent service. but location accessibility is bad during weekends as the road leading to hotel would be closed.
5.0 / 5.0
Travelled with elderly parents so I was looking a hotel with a lift and chanced upon Imperial Hotel and Spa on Expedia. It did not disappoint. All the staff were courteous, kind and welcoming. They made our stay very comfortable. Our receptionist Grace was very helpful and went all out to facilitate our travels. They made it a point to confirm all our travel pick up details!
The area is great - food and massage options are just a stone throw away.
There is some age to the hotel (expected and they were upfront about it) but the service and accessibility made up for it.
Will definitely recommend this hotel!
5.0 / 5.0
very good
5.0 / 5.0
It is in the heart of the old quarter, but still very calm and peaceful inside the hotel. The breakfast was incredible- lots of delicious choices, each day a bit different.
2.5 / 5.0
We had a a very nice stay at this hotel. The accomodaions were excellent and the staff was friendly and professional, always prepared to help and make your stay an enjoyable one. I highly recommend Hanoi Imperial Hotel.
4.0 / 5.0
Less amount of hot water was running.
The staff are so kind.
The location is unique and convenient.
I recommend this hotel, if you don’t need to take a bath with a tub.
2.5 / 5.0
The location was very convenient with lots of places to visit, eat and shop.The staff were fantastic and helpful. The room was spacious, the bed was huge and pillow smelled nice.
2.5 / 5.0
Great location in the Old Qtr close to the lake and many restaurants. The staff here are so helpful but not over the top. They were willing to help with any questions. We are very willing to recommend this hotel.
5.0 / 5.0
Very kind and helpful staff.
3.0 / 5.0
Its fine
1.0 / 5.0
the service is perfect, but the hotel is old, unstructured and the water has to be heated for 20 minutes. cost x benefit is not worth it. Poor breakfast.
5.0 / 5.0
My stay at Imperial Hotel and Spa was excellent. The service was impeccable, and breakfasts were delicious. They took frequent measures to ensure my stay was very satisfying. I will certainly return and recommend friends and family to stay there as well.
5.0 / 5.0
The location is great right in the center of the Old Quarter. Lots of shopping and restaurants. Short walks to many of the sights.
The staff is wonderful and is very helpful. They helped us with Visa's and a trip to Halong Bay. I would definitely stay here again.
5.0 / 5.0
Stayed here in early December for a night. It’s tucked away in a street on the northwest side of the lake, which is a 5 min walk away.
I arrived in a taxi and the staff greeted me immediately upon exiting the car. They helped me with my backpack and gave me a cup a tea while signing me in at the front desk.
The hotel went through a recent remodel since the last time I stayed here and it is top-notch. Super clean and felt super comfortable.
The staff was very attentive throughout the stay and the breakfast buffet was pretty good! Definitely good too start up your day for Hanoi.
Perfect location and walkable for everything around and there’s even foot massage places down the street you can go to right after a long day of walking.
I stayed here once before 4 years ago, and tried it out again because I thought the first experience was already good. Would definitely recommend here to stay for a short or long period of time.
2.5 / 5.0
We were extremely content and happy with the overall hospitality and wonderful support by the front desk team!! It was a true Omotenashi spirit extended by the team and we will certainly come back and stay at this same hotel upon our return to Hanoi next time! Million thanks to the team!
2.5 / 5.0
Hotel was located close to all attractions in the Old Town. The reception staff was Excellent. They anticipated my needs. Helped me to confirm my transport pick up for my tour to Halong Bay without me asking. They noticed I had made two separate bookings before and after Halong Bay. They pressed the lift buttons once I walked in through the door.
5.0 / 5.0
The front staff and restaurant staff were all very kind and responded politely when there was something I wanted to arrange or something I wanted to ask. The breakfast menu changes every day, so I didn't get bored even though I stayed there for a week.
It's located in a convenient area, so it's easy to get around the old town, and the sound in the room doesn't bother me that much.
I used the airport shuttle service arranged by the hotel for 22 dollars, and it was very convenient as I didn't have to worry about getting picked up and the time was accurate.
I took advantage of the late check-out until 8pm, and was charged 2,500,000 VND, which is almost the equivalent of one night's stay, but they cleaned the room and changed towels, so I was able to spend comfortably until the night, so I thought it was a good thing.
2.0 / 5.0
The service of the reception staff was first class. They spoke good English and were very helpful. The location of the hotel was also good- within walking distance to most places in the Old Town. What I did not like was the design on the bathroom. The glass divider on the bath tub was not long enough to stop water from splashing onto the floor of the bathroom. And housekeeping should wash the shampoo bottles. It was not pleasant to have to touch a slimy and soapy shampoo/conditioner/bath gel!
2.5 / 5.0
Very good hotel, only wish the room we got had a better bathroom. Otherwise wonderful hotel, great location and great hotel staff.
Special thanks to Grace who was very helpful, friendly and made our stay better knowing we could ask her for help at any time.
Would stay again.
5.0 / 5.0
Very helpful and friendly staff. Very clean and well cared for.
Highly recommend
5.0 / 5.0
People who work there most the kind of people I ever met and breakfast was excellent.
5.0 / 5.0
The staff are extremely helpful and kind. The location is very convenient for finding what I needed
5.0 / 5.0
Hotel is amazing, clean, great location, friendly and attentive staff. We had to leave early at the airport, they made sure to prepare us a great breakfast to go.
I would highly recommend it to everyone.
4.0 / 5.0
The staff members were extremely kind and made every effort to assist with any requests. They gave us a very warm welcome by providing a complimentary welcome tea and offering information about nearby attractions.
5.0 / 5.0
Cute colonial style room and property. Excellent breakfast buffet conveniently offered for four hours every morning. Staff super helpful and friendly. Only negative to this hotel is the front door. It’s hidden behind a gauntlet of parked motorbikes, plants, a street vendor partially blocking access and an occasional rubber hose on the ground. We also experienced a miscommunication about the minibar. My wife and I are certain that the representative showing us into the room said that the drinks were free. There was only one coke, one beer and some bottled water. We drank these daily and they were replaced but then we were charged for them.
Airport pickup billed to room was nice. We would stay again.
5.0 / 5.0
All staff were exceptional, especially the front desk and Manager, Ian. Excellent location, in laneway with good choice of restaurants and couple of bars. Rooms were quiet and comfortable. Breakfast was on the 8th floor and had a good variety. Would highly recommend.
5.0 / 5.0
Great service
Large clean nice room
Good breakfast buffet
2.5 / 5.0
Fantastic hotel, great location.
Very friendly and helpful staff, couldn't have done more for us.
Some rooms don't have windows so upgrade to the best room available it doesn't cost much more.
The breakfast was excellent.
The hotel is in the old town right beside the lake and everything is in walking distance.
Have stayed here 3 times already and wouldn't stay anywhere else in Hanoi.
1.5 / 5.0
Good location, large rooms. Very nice staff. Giving 3 stars just because manager wouldn’t allow a refund for one night we didn’t make it due to visa issues. All the details they sent in a welcome email, wish they would’ve mentioned they can assist with visa entry and/or to get one.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Hanoi?
O preço médio dos aluguéis em Hanoi é R$ 237 por noite. Esta acomodação é R$ 500 acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Imperial Hotel & Spa. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
Imperial Hotel & Spa aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Imperial Hotel & Spa?
Encontramos 6 comodidades para esta locação. Isso inclui ar-condicionado, cozinha ou kitchenette, internet/wi-fi, lavanderia e hidromassagem ou spa.
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