Very friendly staff. Absolutely loved them

Very close to shibuya station. No issues with this stay besides shower blocking on last day. Family mart right downstairs- great for snacks on the way home.

Very close to the Shibuya crossing and a lot of shopping.

Very clean

Not very clean room Laundry and kitchen in room is convenient but makes the room much smaller Found a way to shibuya station, not too far.

Overall experience was good. Convenient and easy to get too. Facility staff was great, cleaners always did a good job. Only complaint I have is the room had a musty smell when we got there and the sheets seemed old. The washer and dryer in the room was a big plus! They also had easy instructions on how to use the a/c and washer. Really came in handy. Would definitely come back

Very pleasant place, staff are friendly and helpful, easy walk to everything

I love the location. It’s so close to Shibuya station and it’s wonderfully quiet. So many great restaurants just one street over.

Very nice simple small in Japan standards room but very clean and comfortable. Coffee and tea available in the reception area. Good restaurants nearby easy to get a taxi or go to the train station if needed good for a short stay. Walkable to Shibuya crossing and all that area

Recommend

Very close to Shibuya crossing walkable and also to the JR line very good restaurants with in the same block also a family market Japan style. The hotel always has coffee and tea service and taxis passing by if you need it.

We had a wonderful stay at Tokuy stay! I highly recommend this hotel. It has a 711 and Family Mart within a 1 min walk. Comfortable clean rooms. Thank you!

short walk to the mall. Don't follow Goggle maps, it'd take you on a long winded journey.

Our stay at Tokyu Stay Shibuya was amazing! We had a family suite with four adults, and even though it was a bit tight, the room was super practical. Everything had its place, and we never felt crowded. The best part was the washer-dryer in the room—it made our stay so much easier, especially since we could wash our clothes whenever we needed to. The shower was also great—spacious and modern. The location was perfect too! We were just a short walk away from a Lawson convenience store, which was really handy, and Shibuya was close by, making it easy to explore the city. All in all, Tokyu Stay Shibuya was a fantastic choice for our trip, and we’d definitely stay there again!

Location is great, a few minutes walk from Shibuya station. Washer drier very convenient.

Good place to stay. Just note they don't do daily cleaning. it's like once per week. But they will change towels and take trash.

Property was very convenient

This was my first time in Tokyo and I loved this hotel, mostly due to cleanliness and location. The only reason it’s 4 stars is because the room was hot and stuffy and the a/c didn’t work very well.

Good location. Washer/microwave/fridge/small kitchen - very convenient.

The hotel was very convenient due to the location from the train station, only a few mins walk. The staff were very helpful and friendly. The size of the rooms is great and includes a washer and dryer. The hotel also offers free amenities such as toothbrush, body sponge, razor among others. The hotel is conveniently located a few yards away from Shibuya Sky and has a Family Mart and Lawson next to it. I highly recommend this place and would definitely stay here again when I visit Tokyo! Thank you Tokyu Stay!

The staff was extremely helpful. They went out of their way to help us.

This place is excellent if you are used to the route to Shibuya station via buildings of Shibuya Stream and Shibuya Scramble.

Like this place,

It was so nice to have a washer/dryer machine in the room. Since it was very hot & humid in Tokyo, we sweated a lot everyday. I was very happy to be able to wash those sweaty clothes in the room!

Convenient location. Could use additional security and safety measures like locked doors and use key to come in to the building

The property was nice. The staff kept questioning me and trying to over step about the number of keys and towels we used.

We stayed for four days and we found the hotel to fit our need. It’s a really nice room in a quiet neighborhood, yet very close to major shopping center, outdoor park and public transportation. Staff were really kind and helpful and I wouldn’t hesitate to book this hotel in a future trip.

close to new south entrance to JR Line close to many eateries

Great location in a quiet street, but a quick walk to Shibuya Sky, the crossing and the shopping. Loved that there was a combini close by and a cafe for breakfast in the morning. Big plus having a washer/dryer in the room. Very handy in the hot, humid weather we had in July.

Staff were attentive & so helpful

This hotel was nice, clean and the laundry machine was really helpful. It was very nice to have laundry machine inside the room. The location was not too far from department store, restaurant and closed to Shibuya crossing. The staff was really nice and very helpful.

Great place in an awesome part of Shibuya.