Horrible bugs in the bed. Sockets not attached to wall and smelled awful

I didn't stay becuase they were charging additional $250 because im a local and a local trashed the hotel. there's no signs on counter concerning additional fees for local

Good breakfast

Good service

Central location in Columbus, MS In excellent shape for a 10 year old hotel.

This was a last minute decision to stay here. We recently lost our home due to a fire and rented this room same night. Very clean room and excellent service from all staff. Friendly environment!

Booked a king room through Expedia-checked in to find a 2-double bed room, clerk said that happens all the time with Expedia. She said sorry, we’re full. No kings available. Also no hot tub on site like the ad said, have to walk a half a block to Marriott to use there tub. Bummer!

Quiet, comfortable and friendly staff

Great experience

Excellent!

Enjoyed our stay.

The Staff at the front desk, and dinning area were professional. Even staff that met me in passing greeted me. Hotel room was clean and I slept well. Thanks Fairfield staff

Nice location. Lobby is beautiful. Very clean! Rooms are a little dated, could use an update. Staff was very accommodating and friendly.

Nice place.

Property charged me 3 times. Carpet in 2 rooms soaking wet. Property won't give me my reward points. Double booked the room and someone walked in on me in the middle of the night. Front desk called at 9:30 pm and insisted I come down to straighten out their mistake. Sparse food, no milk on breakfast bar. Room by loud highway. Air conditioner was extremely loud. Staff unresponsive to the issues.

Place was very nice and clean. Being located by busy freeway, it was somewhat noisy while trying to fall asleep. However, the price was great for the awesome accommodations.

The staff was friendly and the rooms were clean.

Great for a spur of the moment stay. Hwy 82 bypass was right outside and could hear traffic noise all night. Breakfast was awesome! All of the staff were friendly and great to joke with.

They forgot to clean my room the second day.But very thing else was good.

Enjoy the stay

From the moment of checking in the desk clerk Darius was friendly, offered info on what I needed such as eating establishments, cocktails if I so desired, housekeeping policy. The info was very helpful. Every encounter with staff was a pleasant one. Will definitely stay at this property again.

First we were in a room with no pull pit despite booking one. Then our rooms pull out was single sized at best for two adult children. Then the bathrooms can never worked so the room smelled the entire stay. Also I booked this hotel because it says it has a hot tub and pool the pool was closed and the hot tub was across the parking lot at the Courtyard I should’ve just booked our room there!!

Online booking doesn’t match hotel booking availability, room tv didn’t work, front desk told me there was no availability when I walked in but I was able to book online for the same night which I think is crazy

Over all is was nice

Business and Holiday

I didn’t go due to Covid and unable to get a refund

I enjoy the area, but dislike the highway noise, my room smell like a cheap motel, the shower itself smell like, someone got sick, or was cleaned with a dirty mop/rag.

2nd time with a complaint that the room was NOT clean. The front desk clerk was not nice. No one ever called to check up even after emailing the manager. Then reported to Expedia like it was my fault I didn’t stay and wasn’t allowed my refund.

2nd time with a complaint that the room was NOT clean. The front desk clerk was not nice. No one ever called to check up even after emailing the manager. Then reported to Expedia like it was my fault I didn’t stay and wasn’t allowed my refund.

The room was clean. The staff was very friendly.

I liked everything

There’s 3 other hotels across the parking lot! After 12 hours of travel we arrived for check in. There was a sign at the desk that said the attendant would be right back. We waited & waited until the housekeeping attendant came & found the attendant with the orange hair. She checks us in & we go upstairs to find the room key doesn’t work. My husband goes back to the front desk & the attendant re-scans the key. We try the key again, it still doesn’t work. We call the front desk for assistance. The attendant answers, places us on hold, then hangs up. We lug all of our bags back downstairs & I let the attendant know that something is wrong with the door to which she replies “we don’t have any other rooms tonight”. She finally offers to come upstairs to assist only to use her hand held machine to let us in. Our room key still didn’t work. I let her know that wasn’t acceptable. She offered no solution & was zero help. She was more concerned with the FaceTime on her phone. Her recommendation was scan another key or we could ask for help at the desk every time we wanted in/out of our room. The new key got us in that night but stopped working in the morning. We dealt with that the whole next day until the day attendant finally called maintenance to resolve. We asked for towels, they didn’t have any. We went down for breakfast & there was a crowd because there wasn’t enough. The ice machine on our floor didn’t work. Spilled drinks were left in the elevator. This place is terrible.