Everything was great except they entered our room without letting me know! They left their tools in the bathroom and that is the only reason I knew that someone had been in there!! Didn’t request or know of a problem in the bathroom! Don’t appreciate someone entered without my permission or at least informing us of the their intentions!!

Bathroom sink broken. Did not hold water long enough to wash hands and face. The bathtub is not clean. Cracked ceiling over the bathtub and shower. The mattress on one of the queen beds is broken and severely stained. The sofa sleeper is very dirty and badly stained. Markings on the walls and dirty carpet. Desk lamp not working.

Nice hotel

I didn’t like anything, my reservation was for a King with sofa, when I checked in I was told only a wheelchair shower room was available. I discovered such a bathroom is a safety hazard for a 68 y/o walking person. The room as a whole I’m sure doesn’t meet Courtyard Marriot standards. Not of the ice machines worked. Ice could only received at the bar. Maintenance personnel woke me up when they checked fire alarms throughout the hotel. The desk clerk “Crawford” seemed to have chip on his shoulder when preforming his duties and his attire was disheveled. The clock in my room was set a hour ahead with no way to reset it. Carpeting in the hallway needed cleaning. The bed was really comfortable and housekeeping was friendly were the only plus’s.

Hotel staff was very accommodating toward our family during our annual family reunion that we had at the hotel.

I’ve been at this property for a couple of weeks after a tree fell on my home here in Columbus. I visited multiple other hotels in town before coming here and stay at a variety of hotels for work travel. After my experience, this place is hands down the best in this town. Staff is friendly and hospitable, facility is cleaned well and the pool is great. I may come back just to take a stay-cation,

I like that the staff was very nice n was quick with whatever we needed i think that ball room should have longer hours cause 10 pm is to early when having a night party

My room reservations were canceled or my room was given to someone else or hotel overbook, in conclusion I did not get a room