Amazing views so next time I will book a balcony room

Independent hotel - clean facilities but basic. Would go back

It was fine. Standard hotel, but not worth the money.

Our bedroom overlooks the roof of the kitchen area with a humming noise from ductwork. We had noisy neighbours above banging on their floor.

Spectacular views, good food attentive staff.

The hotel is well situated for walkers, the beds were confortable, the bathroom was very clean, we had a balcony. There was not enough pressure in the shower. We told the receptionist. The breakfast was ok, traditional.

Stayed at this Hotel before and have always found it to be excellent.....

Very friendly staff. Our room was a nice size and the bath was as well. I recommend The Pines for a comfortable stay.

Nice room but tiny ensuite bathroom and limited safe facilities. Excellent breakfast and good service.

The staff were all welcoming and attentive and helpful. The rooms were bigger than we expected, they were bright and airy and clean. The room numbering was a little challenging, not being consecutive. A few signs at the top of stairs and lift would be helpful. The breakfast was lovely and a good selection of self service buffet or cooked to order. The sandwiches served in the lounge were really nice, the fries being crispy on the outside and fluffy on the inside. There was a good selection of non alcoholic drinks, which is important to me these days. The hotel location on the cliff top with superb views to the Isle of Wight and steps down to the sandy beach was great. We would definitely stay there again.

Had a great time loved it

We have just returned from a fantastic stay at The Pines. Please don’t be out off by the dated exterior. Inside, this hotel is a stylish and modern gem with stunning views. Our sea view room (no. 41) was spotlessly clean with modern decor. We received a warm welcome on arrival and all of the staff we encountered were lovely. The hotel is a leisurely 5-10 minute walk to the seafront which was perfect for us. There is also free parking which is a bonus. We would definitely stay here again.

Perfect location to stay with a dog. The centre of Swanage is only a short walk along either the coastal path or the road. Rooms were clean. Breakfast was great and delivered to the room [due to having the dog]. We will definitely return in the future.

Great location and beach. The views are amazing. Right on n the SW Coast Walk, and super for dogs!

Lovely hotel with stunning sea views

Nice location car park always full We had room 43 and the property next door have 3 scottie dogs and when let out there was continous barking with one trying to out-bark the other 2

The location is superb sited high above Swanage Bay with views west to the Isle of White

This hotel was perfect for our needs. We wanted some down time. It seemed that the other guests had the same requirement which led to a lovely friendly atmosphere. We spoke to many of the other guests who were exclusively lovely people. Well located for walking and sightseeing. Fish and chips options in Swanage were plentiful and very good. Friendly and helpful staff, scrumptious breakfast options.

As good as it gets

A great sea view.

This was the nicest hotel I’ve stayed in for a very long time and I’ve spent the last 5 weeks in the US and UK and stayed in multiple accommodations. The room was delightful with every detail seen to. Every staff member I encountered was friendly and welcoming. Thank you .

The staff were lovely, the view was incredible and my room was clean and tidy

Remarkable place loved the service

Nice view

We thoroughly enjoyed our weekend stay at the pines. Excellent staff and catering. Easy walk to Swanage, returning along beach and up the private steps into the hotel garden. Gluten free diet fully provided. So nice to open the window and enjoy the sound of the sea from the comfort of our room in early March.

I booked a mini break away with my husband. From arrival to departure the stay was great despite continuous rain! Well it is February... The room, the food, the staff were all brilliant. There was nothing to complain about. Excellent break, thankyou.

Very pleasant hotel, easy to find, and with beautiful views over the bay. Our family room was large and well appointed, and the breakfast was good also. The staff were without exception friendly, helpful and efficient.

This hotel has a stunning location looking over the sea with steps to the beach. We booked a family room, satisfactory with a very uncomfortable bed and really dirty shower screen. Breakfast was okay, lovely staff at breakfast. We were charged £15 for the dog which I wish we’d have known beforehand. My search criteria included a dog so I presumed the quoted price included the dog. Whilst my husband was putting the bags in the car I sat in the lounge with my son and dog and a very rude man from the bar area shouted at me that dogs were not allowed in the area. Dogs were not allowed in the breakfast area either so we felt pretty constrained to our room to be honest & unable to fully relax. £180 for one night with a mediocre breakfast and a very unfriendly rude member of staff was not worth it in my opinion

Such a beautiful place to stay for a few days.

Nice hotel with good accommodation, food and friendly staff.

Room 35 above kitchen with noisy extractor fans. Kept us awake untill gone 11pm and was woken when fans came on in the morning. House keeping staff were having a meeting outside our room at 0830. Not very professional. One good point was that the reception staff were very good. Still waiting for the toast we orderd for breakfast.

Very good property. Lovely dining room with view over the sea! Nothing extraordinary one way or another!