Spacious room, very friendly staff.

Excellent stay. Amazing breakfast and amazing staff. Very clean and comfortable room. We will definitely stay here again.

This hotel is located right on the main round-about coming into Pondicherry which is very, very noisy. Most rooms face onto this round-about, so if you are a light sleeper you must insist on a pool view room. It took me many attempts to get this. Room was fine and bed comfortable. Fair for the price but the steam room was a joke. Cold and the area around it dirty and dilapidated. The pool is tiny and too small to swim in, and the area around the pool is also dilapidated. It seems as this hotel goes from the impressive front to the back, it gets worse and worse. The dining room is nice and the complimentary buffet breakfast excellent with a delicious fresh omelette. It seems more geared to conferences and meetings than residential amenities for overnight guests and noisy right outside. Veena (or Veera) on front-desk, was helpful to secure a quieter room even though I had sent three messages and called two people in advance to request this, but it was not booked for me on check-in. They must fix the steam room or do not advertise it and add some life and amenities to the pool area at the back. Great potential here.

Service and food was above expectations

Great service and great people. Quick check in. Clean room. Stayed with family. Food here is really good too.

The room didn’t have towels and in room dining menu.

Good hotel but food is horrible

Good stay with family; hospitality industry is struggling. Internet connection is not satisfactory; swimming pool & few facilities are not in working condition.

Good stay with family; hospitality industry is struggling. Internet connection is not satisfactory; swimming pool & few facilities are not in working condition.

Very good stay

Good stay

Stay and food was good. The rooms expectation for a 4star hotel was not completely satisfied. Bathroom was not very clean and shower was clogging. Since it was a one night it was adjustable. If the management can improve these standards Accord is a beautiful place to stay in Pondicherry

Stay and food was good. The rooms expectation for a 4star hotel was not completely satisfied. Bathroom was not very clean and shower was clogging. Since it was a one night it was adjustable. If the management can improve these standards Accord is a beautiful place to stay in Pondicherry

Definitely not a comfortable location to Heritage White Town. But good stay. Only critique would be is they steam clean the white sofa cloth, keep tissue boxes, writing pad and pen. Breakfast staff seem a bit overloaded since basic training may be needed. Running around for each and everything Water comes in instantly hot. Great plus to that. Carpets are pretty decent in rooms. AC is super cold and cozy

Definitely not a comfortable location to Heritage White Town. But good stay.Only critique would be is they steam clean the white sofa cloth, keep tissue boxes, writing pad and pen. Breakfast staff seem a bit overloaded since basic training may be needed. Running around for each and everythingWater comes in instantly hot. Great plus to that.Carpets are pretty decent in rooms. AC is super cold and cozy

The place is very old and begs for renovations. The staff were rude and disrespectful. Food/coffee was overpriced and the quality was underwhelming. Did not enjoy the stay, nor would i recommend this.

Amazingly clean rooms and such a friendly staff. They would take extra care and attention.

It is in Cuddalore road and accessible to all areas.in hotel got spacious rooms .hotel is following all precautionary measures.got valet parking and can go by walking to surrounding areas.

Amazingly clean rooms and such a friendly staff. They would take extra care and attention.

Great location, very friendly staff and clean facilities. Highly recommend this place.

Great location, very friendly staff and clean facilities. Highly recommend this place.

Good venue. Very clean and modern. Bed comfortable.

The Good:1. Central location2. Accommodation for drivers 3. Welcoming and helpful staffThe Bad:1. The room smelled like a moth-ball storage with a powerful chemical smell that almost made us faint2. When we checked in they wanted to take a picture of people staying in each room. This is creepy.3. The bed felt like a hammock. 4. The tool was generally clean but some of the furniture and carpet was stained. Overall you can get a much better deal for 7000 rupees at other hotels. This is, by no means, a 4 star hotel.

My family and I stayed at the Accord for two night - mainly sightseeing and shopping. The Accord is ideally located very much in the center of Pondicherry- shopping is a short auto ride and the beach and French Quarters aren’t much further. The property was fabulous.

The place was more beautiful than expected, and very helpful staff for your service. Hats off team Accord.

Nice ambience and had a nice time !. Good experience

Unhygienic bathroom, no bathroom slippers, leaking shower, delayed room service & poor food quality on top of that over priced for superior room.

Crowded approach road, but once you are inside, it is quiet and nice. Large lobby, Helpful and courteous staff. The roof top vegetarian restaurant was a nice surprise. The folks there provided us excellent service and the chef was talented. The breakfast buffet in the restaurant across the lobby had a fairly good spread and hot stations for eggs to order. The rooms as well as the bathrooms were very clean, well designed and well maintained (no wet bathroom floor, aha!). Overall, we enjoyed our short one day stay on the way to Mahablipuram.

Stay was good. Wifi was not good. Thats all . Otherwise a good hotel.

I pre-booked the room. Arrived ~11.10pm.Lobby staff just looked at us, had to instruct them to bring the luggage out of the car.Restaurants outside the hotel are closed. I had to beg hotel to provide food.I asked for extra bed,,, they didnt send till the end.Shower room floods.. was very slow, had to wait few times while taking bath.Breakfast,, nobody bothered when we to the restaurant.

Need improvements a lot, location is central and good

Good