Great location, Beautiful room & great staff

A very “together” luxury hotel, we so enjoyed our stay. Even in the rain, the staff were ready with umbrellas to offer and directions that helped. The breakfasts were beautifully displayed with many nutritional, fresh items and plenty for younger folks wanting something sweeter. Love our room, turn-down service was appreciated and the spa was a treat every time.

We arrived late at night after a long day with a very quick turn around for the next leg of our journey. The young man who checked us in was so calm and professional and helpful… he even got me some hot water early in the morning to make my tea. Room was comfortable and lovely and the location was beautiful with boats just to the right outside. Great wonderful hotel!

Fantastic service, ideal, location, beautiful room.

It was an amazing hotel and the entire staff was warm and welcoming.

Excellent service in restaurant and bar.

I always had to ask for water and they CHARGED me for the sauna and steam. The front desk was very nice but the up charging was rude. Breakfast was good and the staff was friendly. All in all I was just paying for a room in a nice area — for services one needs to go outside the hotel eco system.

Excellent high quality hotel with great spa and breakfast. All of the staff were very friendly and helpful with the exception of the front desk. They were overwhelmed, unprofessional and disorganized. They were understaffed and the desk area was too small for a hotel of this size.

Disappointed that The Theif does not honour the VIP awards as a Gold member of the scheme through hotels.com. They don’t honour the complementary room upgrade (if available) nor the late check out. Hotel was nice and central and clean, to use the spa facilities incurs an extra charge which is not made clear. We had 1x90 minute ise of the spa complementary.

Very high quality hotel but front desk workers could be better organized and more professional

Simply beautiful! The staff was so welcoming and willing to assist. Paula was amazing in the restaurant operations. Absolutely the most wonderful breakfast buffet in the world! We had a room with a balcony overlooking the harbor. Will definitely return!

Comfortable room with mini bar & waterside view. Walk in shower. tea& coffee making. Breakfast included & mostly v good. Convenient walk to Aker Brygge tram stop. Hotel ordered our taxi for our return to airport early am. Fab massage at the spa. Spa- Small pool, steam room & sauna bit on expensive side and was a bit busy.

Loved The Thief, location, property and staff- all excellent.

Fantastic hotel. Service couldn’t have been better, especially the wonderful staff at breakfast. Very pretty location

Hkjbk

I loved staying here...state of the art. My only criticism is that there wasn't anyone to help with the luggage.

Beautiful hotel! Staff was so nice and it’s located in a perfect area!

Fabulous hotel in a chic & stylish area with lots of restaurants. Lovely deluxe room with very comfortable bed, a bath tub and powerful shower. Very friendly, helpful staff. Great breakfast with lots of choice. Lovely spa

A fantastic location. A great place to explore Oslo. Uber trendy.

Loved the hotel very much! It felt so cool and hip- loves the bar and the vibe. The staff are all super friendly, warm and kind. 👍👍

Amazing Hotel with great location

Excellent location, cleanliness, helpful and friendly staff. SPA was also very good. Probably the best place to stay in Oslo.

Wonderful hotel, friendly staff, unbelievable location

very good.

Hip location in Oslo. Close to waterfront dining. Wonderful breakfast!

Great location and hotel

Perfect location, wonderful facility and great team

I absolutely loved this hotel. Too bad we stopped in only for one night. The staff was excellent; they were very service-oriented. The rooms were nicely appointed. The food and options were quite good. Loved the art, the lounge and the jazz concert... The location is quite nice - a bit far from the airport but on the water and close to other things you may want to see! We will definitely be back here.

Flott hotell

The staff were great. The room was clean. There was a plug socket that didn’t work. I had to put a towel down on the ironing board before I could use it, because it was badly stained.

Beautiful property walking distance to most of the must sees in Oslo. We had a deluxe double with balcony. The balcony was small and sadly we had a view of a construction site. Maybe ask for odd number room higher up to avoid this. Turn down service was chocolate and sparkling water which was much appreciated. Breakfast was an amazing spread…. With no shortage of staff. Roof top bar not open but we did go to ground floor bar. Cozy and friendly service if just a bit slow ( 20 min to get 2 drinks) check in and check out was quick and easy. With our booking we got spa entrance for 2… which included rain shower, pool, sauna and steam room. Could not get spa treatment as all booked. If you want to use the facilities including gym you have to pay. Beds were big and super comfy. overall pleasant stay.

I liked the location because the area was easily walkable along the Oslo harbor, the breakfast was good, dinner very good. I was taken aback that no staff is available like a bellman to help guests with their luggage.