El Cielito Hotel - Sta. Rosa
3.5
Mediano(68 Avaliações)Hotel em Santa Rosa
Hotel 3 estrelas
Motivos para reservar
Inclui itens essenciaisAr-condicionado, Internet/Wi-Fi, Estacionamento e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
El Cielito Hotel - Sta. Rosa
Hotel confortável estrelas com um business center e balcão de recepção 24 horas
Este hotel para não fumantes oferece restaurante, bar/lounge e cafeteria. Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos. Além disso, há serviço de quarto 24 horas, business center e espaço para conferência no local.
El Cielito Hotel - Sta. Rosa dispõe de 52 acomodações com ar-condicionado, cofres e produtos de toalete de cortesia. As televisões possuem canais a cabo.
Este hotel para não fumantes oferece restaurante, bar/lounge e cafeteria. Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos. Além disso, há serviço de quarto 24 horas, business center e espaço para conferência no local.
El Cielito Hotel - Sta. Rosa dispõe de 52 acomodações com ar-condicionado, cofres e produtos de toalete de cortesia. As televisões possuem canais a cabo.
Os banheiros possuem chuveiros com duchas de hidromassagem e bidês. Os hóspedes podem acessar Wi-Fi gratuitamente. O serviço de limpeza é fornecido diariamente e comodidades como secadores de cabelo podem ser requisitadas.
Comodidades
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavanderia
TV
Mapa de Santa Rosa
Quartos disponíveis
Standard Single Room
1 Solteiro • 20 m²
Acomoda 1
Você será direcionado para Expedia.com para obter disponibilidade e preços
Standard Double or Twin Room
1 Duplo • 20 m²
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Superior Twin Room
2 Solteiro • 20 m²
Acomoda 3
Você será direcionado para Expedia.com para obter disponibilidade e preços
Business Room (Deluxe)
1 Cama king size • 36 m²
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Deluxe Room
2 Cama queen size • 36 m²
Acomoda 3
Você será direcionado para Expedia.com para obter disponibilidade e preços
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Avaliações
3.5
Mediano(68 Avaliações)3.5
We booked and paid for 6 nights but stayed only one night. It is a ridiculously annoying place to stay- very noisy Aircon in the room( hub said it felt like we're still on the plane), sink in the bathroom is clogged, our WiFi didn't work, key card room did not work, no bath mat, floor of bathroom is wet, the taps of the shower were annoying, reversibg the on and off, if I turn off the shower, the water from the bottom tap turns on, it was awful to use. I have not finished showering and the new soap given has become flattened like the size of a one peso coin! Reception never kept their promises, no bath mat, no hand towel, no soap came. The next day, I decided to check out even if we paid for 6 nights. Security and people at the redty we're very helpful, food was good there, but the hotel itself is really crap! We stayed here in 2019, booked two rooms to be near my family but this time, the facilities have become so bad. If you are given 311, run away! It's the worst hotel room we have been to, been up 30 countries mind you! The light and fab at the bathry is controlled by one switch and it was so noisy when it's on. The door kept alarming too, hey card was dodgy. Never again! Can I still get my money back? They did not deliver as they promised We went to Microtel, it was very comfortable there and quiet!
3.5
The shower was not hot enough.
3.5
Our room is clean and nice . It’s quiet place . Staff are helpful and approachable.
3.5
Great hotel that is a bit outdated in room favor and painting. Great staff, security, & breakfast. Area is not the best...
3.5
Very good value. I reserved it for my mother-in-law and 34 other people. I live in California and I am very happy of how easy it was during check in.
3.5
The hotel so quite and safe to stay most especially if you travel with family. Comfortable and big room.
3.5
Attentive Staff and they have a very good choices in their buffet breakfast. Clean and nice comfy beds.
3.5
Attentive Staff and they have a very good choices in their buffet breakfast. Clean and nice comfy beds.
3.5
Staff are very attentive. But some amenities like hand towel is not an, when I asked about it they said use the towel. Si after using the toilet, we had to go to the next room to wash our hands, then go back to the toilet/ shower room to dry our hands! Then the next day, the housekeeper on our floor gave me a washer. However, because our Aircon dripped and wet the floor, we had to move to the next room and si there's no hand towel again, so back to the rigmarole. Kettle had to be requested as well. At the breakfast, you need to ask for milk if you want to have cereals or milk for your coffee. But, in the end, we still had a good stay though we got cold and coughs so not all days were pleasant.
3.5
Staff are very attentive. But some amenities like hand towel is not an, when I asked about it they said use the towel. Si after using the toilet, we had to go to the next room to wash our hands, then go back to the toilet/ shower room to dry our hands! Then the next day, the housekeeper on our floor gave me a washer. However, because our Aircon dripped and wet the floor, we had to move to the next room and si theres no hand towel again, so back to the rigmarole. Kettle had to be requested as well. At the breakfast, you need to ask for milk if you want to have cereals or milk for your coffee. But, in the end, we still had a good stay though we got cold and coughs so not all days were pleasant.
3.5
Nice people, clean room.
3.5
The room wasn't indentificated properly , got the wrong kind of room
3.5
Booking online is too expensive. I couldn’t avail with special rates especially senior citizen discounts when booking online.
3.5
Relaxing, clean place
3.5
Staff were great but the rooms were disgustingly dirty. I had to clean the dirt and grim in the bathroom myself. We left the hotel itchy from something in the bed/room. Not good enough.
3.5
It was a pleasant stay. Front office were nice and friendly. Requested extra bed and the service was prompt. Breakfast had sumptuous selections catering for locals as well as foreigners, it would have been perfect if they serves eggs to order.
3.5
Elevator is under maintenance. Guests need to go up and down the stairs. We checked in at the 5th floor.
The aircon at our room keeps on freezing with ice build up, thus not functioning well.
Upon checking in at 11pm for our training the next day, we asked the front desk where will the training be. She answered she doesn't know. The training has long been scheduled and a very basic questioned was asked. Being on the front desk, the "I don't know" answer in quite unacceptable. Especially if the event will be held on the hotel itself.
3.5
Elevator is under maintenance. Guests need to go up and down the stairs. We checked in at the 5th floor.The aircon at our room keeps on freezing with ice build up, thus not functioning well.Upon checking in at 11pm for our training the next day, we asked the front desk where will the training be. She answered she doesnt know. The training has long been scheduled and a very basic questioned was asked. Being on the front desk, the I dont know answer in quite unacceptable. Especially if the event will be held on the hotel itself.
3.5
Rooms, not sound proof
Cockroaches everywhere
Tv’s old model, not working properly
Unaware of condiments expiration
Menu- same food everyday
Price not worth it
Aircon is not working properly
3.5
Rooms, not sound proof Cockroaches everywhere Tv’s old model, not working properly Unaware of condiments expiration Menu- same food everyday Price not worth it Aircon is not working properly
3.5
Cons~-Nothing close within walking distant. It would be a plus for hotel if they could provide free shuttle service to nearby areas like Paseo etc.-No bottled water provided.- room had a bad smell.-Some front desk staff not responsive, very passive, you literally have to get their attention to ask them anything, otherwise I felt almost invisible stand at the counter.-breakfast selection and quality was terrible.- it was far from a decent eating place so tried the lunch on the menu. food on menu overpriced and taste terrible as well.- sports bar was a joke.Pros~- Room was relatively comfortable.- aircon was fine.- TV channels rather good- water pressure and temperature control not too bad.- room service uncle was very helpful and courteous.- had a hardtime connecting to wifi, but once connected, the coverage was good and speed rather decent.In short, this is a very basic hotel with not much to offer. Do not have much expectations and you will find it bearable. Could do with hospitality training, especially the front line people at the front desk. Definitely not a good vibe to be reluctantly greeted by sour faces,
3.5
Cons~
-Nothing close within walking distant. It would be a plus for hotel if they could provide free shuttle service to nearby areas like Paseo etc.
-No bottled water provided.
- room had a bad smell.
-Some front desk staff not responsive, very passive, you literally have to get their attention to ask them anything, otherwise I felt almost invisible stand at the counter.
-breakfast selection and quality was terrible.
- it was far from a decent eating place so tried the lunch on the menu. food on menu overpriced and taste terrible as well.
- sports bar was a joke.
Pros~
- Room was relatively comfortable.
- aircon was fine.
- TV channels rather good
- water pressure and temperature control not too bad.
- room service uncle was very helpful and courteous.
- had a hardtime connecting to wifi, but once connected, the coverage was good and speed rather decent.
In short, this is a very basic hotel with not much to offer. Do not have much expectations and you will find it bearable. Could do with hospitality training, especially the front line people at the front desk. Definitely not a good vibe to be reluctantly greeted by sour faces,
3.5
We stayed at El Ceilito for two weeks. We enioyed getting to know the friendly staff. We did not always care for all that was on the breakfast buffet, but we do understand that the food is prepared more to the tastes of Filipinos and not Americans. Still, it was a wonderful place to stay.
3.5
I really enjoyed my stay here. the staff were friendly and welcomining.
I would definitely recommend this hotel
3.5
I really enjoyed my stay here. the staff were friendly and welcomining. I would definitely recommend this hotel
3.5
Comfortable, The food was great, The room is clean, And the Staff is Nice and they entertain us very well.
3.5
Very nice hotel.I enjoyed my stay.The breakfast was really good and the beds were really comfortable and it’s in a great location and I definitely will stay there again.
3.5
Good breakfast not really may choices but very tasty, very good room make up service, BUT, the quality of the mattress is so bad, got deformed after i sit on the side for 30mins (i am abt 100kg), only the first day provide 2 bottles of 350ml drinking water, i stayed a whole week.
3.5
Great hotel with friendly helpful staff
Will stay there again
3.5
First arrive to the room no refrigerator in the room, WiFi didn’t work.. So I asked for another room and got it but this room didn’t have a ref neither.. Ask for one but it was so old and dirty I couldn’t believe they would give it to any customer... They call the manager and he wanted to put me in another room but I refuse, all I wanted was an up to date ref.. They finally gave me one and then I was a happy customer... All the rooms at $55 per night should have up to date refrigerators in the rooms... Daily free breakfast was a plus tho...
3.5
as long it is not near the road, the hotel is ok otherwise it is too noisy to sleep in the night
3.5
Good hotel. This hotel caters to foreign tourists so their prices are a bit high compared to the value
3.5
The place was easy to locate. The staff was very accomodating and always had smiles on their faces. All in all our stay was a pleasant one.
3.5
Staff were very friendly and helpful. Hotel was clean and tidy. Breakfast meals were excellent. It was a good location for our needs. Well worth staying.
3.5
Staff are very pleasant and nice. Room not maintain bathroom is old.
3.5
Place was ok closest location to enchanted kingdom cleanliness of room was just ok kind of old it was just ok breakfast buffet was good to me it was the best thing other than the customer service .just was not impressed but the room condition not the worst but not the best either
3.5
The hotel was good with a good restaurant with a good menu. The breakfast had a large selection. The hotel had a sports bar which also served food. The room was cleaned daily to a high standard. Most impressive was the staff though. All polite and friendly but the bar staff were exceptional!
3.5
I booked on Expedia and the problems started right away. The charges were unclear and I was overcharged for what I agreed to pay. The hotel nor Expedia will refund the difference. At check in, I cancelled my last night and was told I would get a refund. When I checked out I was charged the whole amount including the cancelled night and was told to call Expedia, and they did nothing. Just a really beyond frustrating experience.
3.5
This is an average hotel. Nothing unique or special about it. Tiny bugs inside the bathroom however I saw these same bugs everywhere I stayed in the Philippines. I will say this, the breakfast buffet that comes with the rooms is exceptional. I ate it twice and everything was delicious and prepared well. Many fruits to choose from and fruit drinks as well. The rest of the hotel is just there. Nothing special. Not terrible, not great. Adequate. I'm still not sure why I or anyone else would visit Santa Rosa though. EK isn't worth it unless you have kids. There is nothing else in the area.
3.5
Breakfast was ok, nice dining room and attentive staff.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Santa Rosa?
O preço médio dos aluguéis em Santa Rosa é R$ 227 por noite. Esta acomodação é R$ 117 acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em El Cielito Hotel - Sta. Rosa. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
El Cielito Hotel - Sta. Rosa aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em El Cielito Hotel - Sta. Rosa?
Encontramos 5 comodidades para esta locação. Isso inclui ar-condicionado, internet/wi-fi, estacionamento, lavanderia e tv.
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