Very uncomfortable beds. Tiny bathroom. Often had to request room to be cleaned. Given wrong phone number by reception TWICE to get transport back from Patong & no refund offered when we had to make our own way back to hotel. Unfortunately a lot of maintenance & construction happening during our stay. Only good aspects were the pool & breakfast.

View from our room matched the photo on Wotif. Stunning. Great breakfast every morning. Our safe stopped working, within minutes of making a call to the front desk, we had a tech up to our room to fix it. Speedy! We are located right on the beach.

Staff were always friendly and quick to assist. Resort was very clean and location of resort perfect being right on Bang Tao beach

Family friendly and enjoyable loved every minute

Exactly what we hoped and expected, it was our last stop on a 3-week trip all around the Thailand, we needed a beautiful sea and a beautiful swimming pool (practically private since everyone can access it from their room). Well this is the place. Exceptional breakfast! If we really want to find a negative mark: there are no mosquito nets on windows, they would be highly appreciated as we are in Thailand! We hope to return.

It has been great, good breakfast and clean pool and facility was not bad...very near private beach was so excellent...

We only had a short 3 night stay for our family of four, GREAT room attached pools and good general pool facilities, polite and friendly staff.

The entire main pool was closed for planned maintenance for the duration of our stay. I understand this is necessary but think it is important that the hotel chooses to communicate this as part of the booking, and compensate guests during these maintenance periods. This was poorly managed by the hotel and as a result I would not recommend choosing this hotel.

Very cute property, staff were very attentive. My only complaint is the rock hard beds, the sun bed was a lot more comfortable- we even took that cushion and placed it on the bed.

Everything was ok

Overall was good. Beach front Enough area for young kids to play Breakfast with good options but staff members have a terrible attitude. Dont ask them for something twice or ask them to change something or dont tell them how you would like for something to be done. Do that and you will get frustrated with their attitude. Don't like what you do then do something else. You are working in the hospitality segment then you have to know how to talk to people and how to deliver your serice in a pleasant manner. Overall was a good stay but going back to Phuket, we will find another property.

I love the beach , the Beautiful pool , the breakfast bar I loved every minute of my stay. I can’t say anything bad about this place , I loved it My family and I we had a wonderful time .

The property has an excellent customer service. A clean & well maintained resort with all the amenities you need. Highly recommended for family with children. Family oriented resort.

Nice location, nice pool rooms spacious. Reception poorly serviced. Room cleaning was an all day event. We complained about this. And our 2 rooms was afterwards cleaned every morning at 10.00 and the manager promised us that rest of our stay would be superb. As our daughter would arrive the next day. When she arrived… it was all back to normal her room was not ready at the promised time. So expect nothing regarding management services. Pool bar staff was really good 👍 Their fitness facilities are a joke max 15m2 with 2 super outdated machines for +200 rooms

The resort had a nice layout and pool and great buffet breakfast however no insulation in walls meant noise came through from neighbours and as a light sleeper this was no good for me. The resort has a number of descending levels so not great if you have mobility issues. When it rains hard the different levels fill up with water and walkways flood.

Very nice family hotel with lots of children friendly activities, direct beach access and various swimming pools. Breakfast buffet is very good as well. Only negative point is the internet connection, which constantly switches off.

First of all for $80 night there’s nothing I should really complain about but … (1) internet was poor while next door at various beach-front bars it was fast and reliable, (2) buffet breakfast was plentiful but not much quality stuff, (3) not a whole lot nearby to see and do. The good stuff - pools were huge and shallow for the kids, rooms were very clean, beds were firm. So all up - value for money no doubt.

It was very clean and staff were very friendly. Restaurant on the beach had great food. Breakfast had many choices and the food was great.

Excellent location for beach

Comfortable hotel, especially rooms with pool access. On the beach, near restaurants. Hotel was very clean and well taken care of. Situated in calm area, especially comparing to busy Phuket.

Comfortable hotel, especially rooms with pool access. On the beach, near restaurants.Hotel was very clean and well taken care of.Situated in calm area, especially comparing to busy Phuket.

I booked double room with pool view but when I reach they says it’s not pool room and I pay more to change the room. Food was horrible cannot find anything to eat and not clean. Place if far away from any attractive. I don’t recommend at all. They are all need to fool you. Very bad experience hotel and place.

Good things - good access to beach, big water bodies inside the property, decent breakfast platter. Not so good things - beachfront is outsourced and therefore no beach facing restaurants and beach beds are paid basis (expensive), cleanliness of rooms is not great, service is abysmal (we were charged for breakfast on early arrival but were not even offered breakfast if early departure), look and feel of the place is average at best - no effort in decor, etc.At this price, there are many better options available in Phuket. Avoid if you can.

Good things - good access to beach, big water bodies inside the property, decent breakfast platter. Not so good things - beachfront is outsourced and therefore no beach facing restaurants and beach beds are paid basis (expensive), cleanliness of rooms is not great, service is abysmal (we were charged for breakfast on early arrival but we're not even offered breakfast if early departure), look and feel of the place is average at best - no effort in decor, etc. At this price, there are many better options available in Phuket. Avoid if you can.

I booked double room with pool view but when I reach they says it’s not pool room and I pay more to change the room. Food was horrible cannot find anything to eat and not clean. Place if far away from any attractive. I don’t recommend at all.They are all need to fool you.Very bad experience hotel and place.

Great stay at spacious 4 star beach resort. We had two Grand Deluxe rooms with garden view for us and our 3 teenagers including buffet breakfast daily. We found the food to be great and the kids especially loved the fruit shakes at the pool. The staff were very kind, helpful and friendly. We had no issues at this property; it was clean, well-cared for and had a beautiful Thai style without paying for 5 star frills we wouldnt use. Easy access to the beach, water sports and taxis, tuk-tuks, other restaurants and shops without being super-busy like Patong.

Great stay at spacious 4 star beach resort. We had two Grand Deluxe rooms with garden view for us and our 3 teenagers including buffet breakfast daily. We found the food to be great and the kids especially loved the fruit shakes at the pool. The staff were very kind, helpful and friendly. We had no issues at this property; it was clean, well-cared for and had a beautiful Thai style without paying for 5 star 'frills' we wouldn't use. Easy access to the beach, water sports and taxis, tuk-tuks, other restaurants and shops without being super-busy like Patong.

Like the area but there could have been more selection of the breakfast buffett

Very good hotel in general, right on the beach, got all the necessities you need, great breakfast, dinner choices...good quality food Good for families(pool is very family friendly, among other things)

Has a great location on the beach.Friendly staff.Huge breakfast buffet.In a nice area of Phuket. Had a good stay.

Nice stay here, kids loved the pool, good location, nice service. Beds & pillows hard. Property a little tired. Overall Good

The pool was awesome! They have a swim up bar and a really nice breakfast buffet in the morning. Food at restaurant was hit or miss, but surprisingly the burger from the Pool Bar was really good. The rooms were very clean and everyone on staff was friendly.