We stay twice at this hotel, and even extended a few days once. But there is one but. Location is great, its quiet, the pool is amazing, rooms are ok for the price you pay... But the service is really bad, at the reception. We arrived early the first time. The guy told us to wait one moment please. 4hrs later approx, we got our room. But he never gave us any details. Just would be nice to know where we stand from. We ask 3 times certain things during our stay, like a do not disturb sign, a bed sheet that was missing,...and never got them. I found a maid who gave a sheet and made my own sign. Didnt do a big deal about this but what was really not nice was that our transfert to airport at 5h30am didnt get booked, while we paid for it 2 days in advance. The poor guy that was there when we arrived at 5h25am had to rush, calling the tuk tuk place and then advise would be late and arrived at 5h45-50. We asked for refund and got a tuk tuk in the street for 2$ less. So dont even bother asking anything at reception ;-)

We stay twice at this hotel, and even extended a few days once. But there is one but. Location is great, its quiet, the pool is amazing, rooms are ok for the price you pay... But the service is really bad, at the reception. We arrived early the first time. The guy told us to wait one moment please. 4hrs later approx, we got our room. But he never gave us any details. Just would be nice to know where we stand from. We ask 3 times certain things during our stay, like a do not disturb sign, a bed sheet that was missing,...and never got them. I found a maid who gave a sheet and made my own sign. Didnt do a big deal about this but what was really not nice was that our transfert to airport at 5h30am didnt get booked, while we paid for it 2 days in advance. The poor guy that was there when we arrived at 5h25am had to rush, calling the tuk tuk place and then advise would be late and arrived at 5h45-50. We asked for refund and got a tuk tuk in the street for 2$ less. So dont even bother asking anything at reception ;-)

The place was nice. Staff is always helpful and smiling especially Roth at rooftop restaurant and pool area. Roth was the best. We had a budget room and slept great there even though air condition kept funny sounds.

We stayed at their guesthouse witch I guess is a bit cheaper and not so nice. They had a great pool on the roof and also a resturant with good food. The staff was super helpful and great. There were no hot water in the shower.

Basic accomodation but a really nice roof top pool and bar.

Overall a great place to stay. Staff was friendly, restaurant was good, very good value.

We had a nice a stay at Okay Guesthouse. The rooms aren't anything special but fine for the price you pay. Disappointed when we tried to a book another night on our last day there and were told we would be able to when we came back from our sunrise tour of Angkor Wat. We came back and when I tried to pay for the room we were told that our room was no longer available and we had to vacate immediately and attempted to charge us a check out late fee.

I stayed in Okay Guesthouse while holidaying with my daughter and her partner. As its name suggests, this hotel is average but the pool is a great asset. The rooms and bathrooms were functional and comfortable enough. The rooftop pool and bar were great after a day trekking thru the temples! Cleaning was a bit of an issue as the rooms were cleaned only if you put the "please clean" sign on the door in the morning (we were not told about that). The high point was the staff; they were all extremely friendly and helpful, and speaking some English. I would definitely recommend Okay Guesthouse if you are not too fussy and want a pool for an affordable price. I'll stay again if I go back to Siem Reap.PS. No "vast" parking as the website suggests, room for one car only :)