One of the worst stays I had, the check in process took over an hour, the staff does not speak english

It was extremely good as the hotel reception provided us with a place to freshen up even though we arrived quite ahead of check in time. Also, were very helpful with information about local places of interest and affording us all support.

It was extremely good as the hotel reception provided us with a place to freshen up even though we arrived quite ahead of check in time.Also, were very helpful with information about local places of interest and affording us all support.

Our stay was very nice, the staff were friendly and the room was much nicer than we expected. The hotel is located a little bit outside the main areas so I’d recommend car hire ideally. When we stayed some of the spa facilities were unavailable, the pool was nice - the gym was ok but a bit small and no heavy weights available to lift. The breakfast was excellent.

Our stay was very nice, the staff were friendly and the room was much nicer than we expected. The hotel is located a little bit outside the main areas so I’d recommend car hire ideally. When we stayed some of the spa facilities were unavailable, the pool was nice - the gym was ok but a bit small and no heavy weights available to lift. The breakfast was excellent.

Urgupe goremeye cok yakin ulasim cok rahat. Hizmet olarak da oldukca memnun kaldim. Oda servisi de gayet iyi tavsiye ederim.

Urgupe goremeye cok yakin ulasim cok rahat. Hizmet olarak da oldukca memnun kaldim. Oda servisi de gayet iyi tavsiye ederim.

Fully satisfied. Very clean and cheap price.

Strongly recommend this place! Amazing staff,nice service,cozy rooms and beautiful swimming pool! Many must visit places in Cappadocia are close. They helped us a lot with air baloon company (Guvercin). Really enjoyed our staying here! Dinner buffet was awesome as well!

Wonderful hotel. Excellent variety of breakfast. Tour assistant was excellent. Her English on point I loved the location and was extremely comfortable.

Reception staff helpful,restaurant food breakfast not appealing , doesn’t look fresh except of few things , pool, Turkish bath very nice, good size of room ( junier suite) bed was huge must be super king size and it was very comfortable , room is not the cleanest but front desk manager and housekeeping manager have spoken to me on checkout upon my first check in review, carpet in the room stained , mattress is stained if you lift mattress protector on single bed you will see, emergency pull cord socket in bathroom loose needs to be secured , shower screens looks dirty ( this could be due to water in the area as I told by HSK manager) , slicing around bath tub dirty, fridge not cooling properly , white net curtains needing washed , they were full of dust and dead insects , Location not to bad but needing taxi to Ürgüp,Göreme or Ortahisar , we walked Ortahisar few times took us 30 minutes, to be honest I would not stay in this hotel again or recommended friends or family , didn’t feel welcome by one of spa staff however other member of staff was nice smiley and helpful,

The hotel is far from local commodities

Hotel was further away that I thought( from where we wanted to be) but taxis were easy enough to find. Chose this hotel as it has a pool, and the spa & pool did not disappoint. It was lovely. Excellent service from staff & a lovely big room. Made our trip more enjoyable!

Staff didn’t give us room for 4 hours. Should accommodate guests who arrive before Check-in with more class.

Location is superb.. Close to everything However it has room for improvement in management

Location is superb..Close to everything However it has room for improvement in management

Well-priced hotel in Urgup. Most suitable for travellers who drive. They have an open parking space. They also have a spa center with a good-sized sauna. They offer an airport shuttle service too. I can appreciate their room service! Thanks for the great meals! ♡

Well-priced hotel in Urgup. Most suitable for travellers who drive. They have an open parking space. They also have a spa center with a good-sized sauna. They offer an airport shuttle service too. I can appreciate their room service! Thanks for the great meals! ♡

The Ramada was a very good choice for me. The room was a good size, there were amenities like a tea / coffee maker, iron and board, English language TV channels - in fact everything to make you comfortable. But for me the one gripe I had - and this is not the Ramada alone - I have experienced this in many places - the bathroom lighting was not for doing makeup. But that is a personal preference. I like to do make up over the sink. Others may find the room light adequate. However that being said I would readily stay here again. I cannot comment on the breakfast because I had an early flight and left without breakfast.

We stayed two nights for an event. Good clean rooms with good food. Only problem is there are still smoking rooms in the hotel. Staff is very helpful.

We stayed two nights for an event. Good clean rooms with good food. Only problem is there are still smoking rooms in the hotel. Staff is very helpful.