This property was amazing on all counts. And the staff was wonderful !

We were stopping to break up a long drive. The room was very nice and we were pleased with it. My only issue was that I booked my room online but once I got there learned the room could not have pets. The hotel was listed on Hotels.com as being pet friendly but there is nothing that says what rooms do or do not allow pets. I wanted handicapped accessible . I chose that but found out as I was checking in of these issues and had to pay more than expected to have my pet and get the handicapped room. I don’t know if that falls on Hampton Inn or Hotels.com. But there needs to be an option to select that you have a pet.

Nice

I was in town for a carshow but unfortunately didn't make it car wasn't ready If i decide to attend next year im definitely staying here

My stay here was less than enjoyable . The breakfast was good and the service was great. The bed in my room was not comfortable at all, was also pet hair all over the carpet.

I had to wait too long to get my room

We checked in after waiting for 25 minutes with no one at the front desk. I called out for assistance and no one responded. Finally someone came out and said she was busy working on the computer and did not see me on the security cameras, which is alarming. We left the hotel for our activity and when we returned there was no water. The front desk was a bit annoyed when we called and could not give us any information. They apparently are the only hotel on the block that did not have water as the county shut it off. Not ideal to not pay your bill when you have guests at your hotel.

Our room was not very nice. The microwave did not work and we were trying to eat in our room. We had purchased the food downstairs in the pantry area. When I went to the front desk to speak to someone, no one was there. I returned to my room and phoned the operator. No one answered. I waited a half hour and finally someone answered. I had left the opened microwave meal on the counter at the front desk and asked that be removed from my bill. I was told it would be, but the next morning it wasn't. I had to again request that it be removed. I was also charged by both Hampton and Expedia so again, I had to request that my bill be corrected. Also, we were not even given a small bar of soap to wash our hands. So, we will not stay here again.

First room was dirty, bugs in sink, and room smelled. Swco d room was a little cleaner. Broken lamp and handprints on headboard. I did not feel comfortable sleeping there at all.

Traveling with my wife and we typically select Hampton Inns because we can typically rely on them for a good stay. Unfortunately, this location had one of the noisiest rooms that we have ever stayed in. Even a noise machine couldn’t cancel out th road noise. We were on the 4th floor and it sounded like we had the window open. They failed there primary function of providing a good night’s rest.

Bed frame was broken and loud. Sitting on it sounded like a metal gong went off. Sheets didnt fit the bed and were constantly popping off. Bed, chair and recliner were all stiff as boards. Remote was duck taped together after clearly being broke. There were only 47 local tv channels for room entertainment options and half were in spanish. Staff was friendly and breakfast was great

My stay at the Hampton Inn was great. Very Large clean rooms, bathroom was spotless.

Not enough towels and kleenex in the room. No stopper in the sink, anything could have dropped in the hole. Not enough green space for my dog to walk.

Hotel was easy to find and the staff was friendly and kind.

Horrible customer service that tells you they will take care of changes, then they don’t do it and people are charged for a reservation that was changed but not on the hotel’s end.

Greeted with alind smile!

Shampoo and conditioner empty in shower and TV remote was in a sanitized bag but it actually had food on it so not cleaned

I like the people- Juliet and her team were extraordinary in how they related to myself and my wife. Upgraded our room and made sure we were satisfied.These two people are keepers!hecked items. P.S. I checked excellent Something went wrong recording of checked items.

Our first and last stay, I wanted me and my wife to have a new nice experience it was ruin by I guess property manager who works in the back office. I shopped around with many choices to choose from I was impressed by the greetings of the manager and positive attitude. Thats why I booked. On Valentine's Day we asked questions on a $50-dollar extra charge just questions and she became upset, and it showed with her attitude our first-time experience, so we didn't know anything about 3rd party and where the other part of the money went booking and the differences of prices. We weren't looking for a discount just wanted to know more about why the extra charges manger became upset and it showed. Valentines Day was ruin from this encounter and the room was basic could have stayed home. My room is bigger nothing to be excited about and the room wasn't what we went to see in person before we booked. The experience was horrible didn't sleep all night and will not book again not up to the Hilton standards. We won't return staff wasn't really educated on why.

I need Expedia to call me

Everything was great! Room was clean and smelled great! Couldn’t have stayed in a better room. Staff were also very friendly and helpful

Great room, great service

Everything was good. I have no complaint.

clean hotel, very good breakfast and friendly staff I was very pleased the attention to detail and helpful the staff were and I would gladly recommend this hotel to every one

Totally uneventful stay at a reasonably priced and convenient hotel. This is just how I like it.

I have always stayed at Hamptons because their beds are so comfortable with the thick mattresses and fluffy bedding that made me not even want to get out of the bed. I even bought a mattress so that it was like the one at the hotel. This mattress was horrible like I was sleeping on the floor and it had padding on top of the mattress that didn't fit well. It was not comfortable at all. This shocked me to be a Hampton. I will continue to stay at Hamptons but this one was disappointing. Everything else about the hotel was excellent and the location was close to everything.

Staff was beyond helpful and genuinely friendly.

The Staff, Service, Condition, and Cleanliness of the Property was Outstanding even in the midst of some renovating. The location is perfect!!!

None professional front desk clerks. Shower soap dish loaded with soap scum. Door on refrigerator broken. Low temp caused deli meat to spoil. Sink stopped and leaking pipe. Staff asked members of a baby shower for food.

We spent 1 night and were very pleased. The room was scrupulously clean and well supplied. The bed was nicely firm, and our only gripe was that the pillows were not supportive at all. Wi-Fi was a little hard to connect to. Good breakfast (eggs & sausage). We appreciated the coffee that was available in the evening as well as the delicious cookies, thank you! The location was convenient to many restaurants. We would definitely return to this Hampton Inn in McDonough and would recommend it to others.

Whatever cleaner they use has a pungent smell. Left my wife with a headache. Pillows were not great either. I haven’t stayed at a Hampton in a while and this was most disappointing property for the whole 10 days. Staff were great.

The personnel at check in were really friendly even though it was pretty late. There was mold in the shower and the cleaning chemical smell in the hallway was a little intense but we weren’t there long so didn’t shower or hang out long.