The staff are the greatest asset, very friendly, helpful and caring. The hotel also responds promptly to requests and feedback. They could do better with environmental concerns such as waste and water by not automatically washing towels every day and taking soap that is still usable.

Good not great. All very acceptable but the kind of property that you wouldn't care if you never saw it again. The upper end of average throughout except for the lack of parking which is shameful.

This hotel has definitely a soul. It has a nice garden and swimming pool area , but it is extremely noisy , nearly every night with music , songs and people laughing and shouting , which is nice , but should be hold away from the rooms area .This noise till sometimes 2 am and more !! The other bad point is the very poor quality of the beds . When talking about over 100€ per night , we expect a good quality bed. It is a pity because it has a true charm .

Simply amazing

My room was located right out to the road which created noise. otherwise a nice hotel

Ah look......it's okay. There is nowhere near enough parking, the restaurant choices are limited but the location is good. It's the best option this central. And they finally finished the gym!

My stay at Fairway hotel was very good. I liked the outdor activities. The room design was beautiful however it’s old and Water was leaking from the bathroom to under the bed and the floor of the sink. I informed the front desk about 3 times and they finally sent someone to fix it. But it didn't help because the water kept leaking every time we took a shower. To avoid making complaints, I moved to another hotel. Other than that leaking problem, it's a good hotel that I recommend.

no comment

I have stayed here a few times this year and really like the property. Service is excellent - probably the best in Kampala - Sarah, Christopher, Phillip, Sharon and Florence deserve a special mention. Pleasantly surprised to get a room upgrade at check-in. A fantastic central Kampala option - especially when they finally finish the gym upgrade!

This is without doubt the best city hitel in Kampala! The staff are outstanding. Front desk and guest services exceptional !

the location is excellent

Good breakfast...Amazing brewed african tea. Rooms could do with a little TLC. Comfortable bed. Amazing shower system.

The rooms are of good quality, so is the bathroom. My balcony was to the quiet botanical garden which was very nice. Rooms on the other side of the building facing the road are loud. Breakfast buffet is good, the choice is just OK. Very helpful staff which prepared an extra early breakfast for me when I was leaving to a national park trip --> thank you! The only weakness I noticed was the weak Wifi in the room. Paying for an executive room I would expect a stable, strong signal

Liked: very kind, helpful staff, excellent breakfast. Could be better: the transitional fitness center was pretty poor. I'm sure the new and improved one will be great, but the interim one leaves a bit to be desired.

I wasn't expecting much but was absolutely blown away by the level of service from nearly everyone at this property. From a tangible overall commitment to guests to some small but brilliant touches from individual staff members the level of service and attention to detail was better than I have seen anywhere in Uganda - and I have been here for more than 10 years, Bravo Fairway, I have already booked my next stay.

This was my first stay in Kampala, and Fairway was a really nice part of my stay. The grounds are beautiful and provide a little fresh air as a break from traffic exhaust on the streets. Very pleasant and professional staff - my room was really well kept. The restaurant was quite good and convenient to have on the grounds. Very reliable wifi too!

The Staff are extremely genuine and friendly. I loved the boutique feel of the place. The gardens are the best part of the property, I loved exploring the different plants and flora. The rooms are very well designed.

Never again . Very noisy at night , wedding party , people talking load in the corridor until late 2 or 3 am Breakfast correct but no have place for seat when it is raining bcoz it is out door dinning place . Have only one bottole of water for 2 person , the door of batheroom need to be repairing , the general standard is not matching of the price , better to staid in the Hilton for simular range of prices .

Very friendly and helpful staff.

Location/friendly staff .. I don’t want to add anymore

A very well-Located boutique property. The traffic in Kampala is absolute madness, so I was glad my hotel was in a central location. The staff are incredibly friendly and go out of their way to make you feel comfortable.

I enjoyed my stay at the Fairway. The rooms are very well designed and had lots of room. The staff are very friendly and became my friends. I was happy to see they were all wearing masks and ensuring I was safe.

I booked an executive room and was very happy with the product. The rooms are quite spacious and very quiet as they face the inner courtyard. I recommend the first or second floor in this block as you get a bit more sun than the ground floor. The location is fantastic and walking distance to many restaurants, although they have an Asian restaurant on site which is also very good. Staff are very friendly. The hotel is large so there are some nice areas to sit and read. I would only recommend improving the furniture by the swimming pool, otherwise it was a great stay.

The executive rooms are very well designed, nice and spacious, the garden view from the balcony is quite relaxing. The Asian Fusion Restaurant was probably my best meal in Kampala, a beautiful ambiance and really great food. You can see that they are still doing minor upgrades so looking forward to my next stay!

The staff are fantastic, the best I've met in Kampala.The property has a homely charm to it.

Staff were friendly and helpful. Food at Asian Fusion was excellent, especially so after 2 weeks of 'local food'. Would have rated higher but for one issue - asked for ground floor room at time of booking but request overlooked at check-in. Ended up with first floor room.

One of the better locations in the traffic-hectic city of Kampala with a good onsite restaurant.Very friendly staff who are helpful and accommodating.Also has a good swimming pool area.

If you’re looking for comfort close to the chaos of downtown Kampala this is the place for you. It’s reasonably priced for all the amenities and there is some effort made to make you realize you are still in Africa. A little business-y, for the average traveler, but, my wife and I were there with backpacks, in our backpackers wardrobes and we never felt we didn’t belong.

Excellent service, good location and amazing food made this a very relaxing time

very good location, friendly staff, room with balcony is great

Staff friendly and helpful. Breakfast great. Restaurant "asian fusion" opposite the hotel entrance is fantastic, best Indian I've had in years. The garden area is rented out for weddings, there was one going on when I arrived, extremely loud, and you can't shut the sound out if your in one of the hotel rooms overlooking, as their is a window with fixed shutters and mesh over it, that stays open. It felt like trying to sleep on stage at a the world's worst kareoke venue. I was moved to a room that was quieter but had no mozzy net and had gaps in all the window frames. I woke up with several bites, and the sound of buzzing in my ears. Then moved again as the water didn't work one morning, was moved to a room where the water worked, but only cold. But things were fixed by the evening, and the staff were apologetic and helpful. All in all, fine by Ugandan standards.