Very nice room, food at restaurant is amazing

Hotel is about 20-30 min from the airport. Has a great breakfast and is near to some shopping and restaurants. The rooms are very large and well appointed. A great place to stay to explore Qingdao.

Room had heavy traces of cigarette smoking, the central air conditioning was either turned off or not directed to them room making the room really warm and stuffy. The toilet floor was full of dried urine splatters. If only the management can clean up its act, the hotel is actually not bad. Everywhere smell of cigarette smoke even though we are on the smoke free floor.

Awfull customer service, limited staff Members with knowledge or understanding of English language. Food selection very limited and boring.

Awfull customer service, limited staffMembers with knowledge or understanding of English language.Food selection very limited and boring.

Overall the hotel is clean and well decorated. However, many staffs were not well trained thus affecting the service.

An unknown beggar walked in with me and my business partner and after telling him to leave he went down stairs and came up the elevator at his will, like it was his personal home. Hotel personal did nothing to restrict his free move from down stairs to nocking at our door for several hours begging for money. I thought being the Sheraton, it would be more professional. So we moved to a more professional 5 star hotel. Thank you for your time.

The receiptist is not being trained well, took too long for check-in and double charged room fees. Very disappointed.

No comment any way it short timefor me but your staff had done in good services

Excellent hotel staff. Live music in the evenings, great restaurants, nice clean rooms.

Everything was perfect, except transportation.

The hotel is good with friendly staff. I have been there few times for business trips. Their internet and facilities let me can work in hotel efficiently.

Great staff! Fantastic rooms. Front desk went out of their way to accommodate our needs. Restaurant staff very attentive. Great value!!

NICE PLACE TO STAY, GOOD PRICE, NICE LOCAITON, CLOSE TO AIRPORT

Surprisingly the room looked out onto what looked like a landfill. The room itself was large, spacious and nicely decorated however it is clear that maintenance is not a priority. Bathroom fixtures have been pulled from the wall and shodily repaired, windows had not been cleaned on the inside for some time and bathroom tiles were stained.

This was a great place for our family to stay not far from the airport. The room was clean, the facilities were well kept, and we were all very comfortable. The rooms were huge with plenty of space to spread out. We only ate at the club lounge on the 21st floor, but we found it good if you're looking for generally western fare. Of course there were a few Chinese selections available as well. Portions were a bit small, though, especially for dinner. Breakfast was much better. I'll also note that in almost every hotel in China they will say something about coffee making facilities which usually means a hot pot and instant coffee. I was very pleased to discover our room actually had packets of ground coffee and a small French press. Of course there were tea bags available for those that prefer hot tea in the morning. The fitness room was well equipped as hotels go and well kept. Not only were towels provided, but cold bottled water was also plentiful. There was a reasonable selection of dumbbells and enough machines for a typical workout. The treadmills offered several language selections. You may also want to consider exercising outside or joining one of the frequent tai chi classes nearby. The staff speaks English well enough to meet the needs of most foreigners. My Mandarin is good enough to deal with most hotel situations, but I didn't have to rely on that at all. They were all very willing and happy to help with all of my needs. Great place for a western break.

This was a great place for our family to stay not far from the airport. The room was clean, the facilities were well kept, and we were all very comfortable. The rooms were huge with plenty of space to spread out. We only ate at the club lounge on the 21st floor, but we found it good if youre looking for generally western fare. Of course there were a few Chinese selections available as well. Portions were a bit small, though, especially for dinner. Breakfast was much better.Ill also note that in almost every hotel in China they will say something about coffee making facilities which usually means a hot pot and instant coffee. I was very pleased to discover our room actually had packets of ground coffee and a small French press. Of course there were tea bags available for those that prefer hot tea in the morning.The fitness room was well equipped as hotels go and well kept. Not only were towels provided, but cold bottled water was also plentiful. There was a reasonable selection of dumbbells and enough machines for a typical workout. The treadmills offered several language selections. You may also want to consider exercising outside or joining one of the frequent tai chi classes nearby. The staff speaks English well enough to meet the needs of most foreigners. My Mandarin is good enough to deal with most hotel situations, but I didnt have to rely on that at all. They were all very willing and happy to help with all of my needs. Great place for a western break.