It was amazing staying at Patong signature hotel we enjoyed so much staff were very good especially Teoy was very good and kind to us thank you so much guys I enjoyed staying at beautiful hotel

Very nice hotel , far enough away from the noisy nightlife but near enough to walk to it all . Very clean modern rooms. Nice rooftop pool with great views of beach and sunset !

Terrible Hotel and very bad experience unfortunately The room had spider, insects crawling on the bed, insects crawling on rhe floor and COCKROACHES yes right cockroaches I caught two in one night crawling in the middle of the room and that was when I went down to the reception asking for an explication and guess what they had no service staff or any staff at 11 pm othern that the receptionist, what a joke I checked out midnight and left the horrible smelling full of insects hotel. Don’t be fooled by the photos-as I was it is a no no hotel due to hygiene standards.

Terrible Hotel and very bad experience unfortunately The room had spider, insects crawling on the bed, insects crawling on rhe floor and COCKROACHES yes right cockroaches I caught two in one night crawling in the middle of the room and that was when I went down to the reception asking for an explication and guess what they had no service staff or any staff at 11 pm othern that the receptionist, what a jokeI checked out midnight and left the horrible smelling full of insects hotel. Don’t be fooled by the photos-as I was it is a no no hotel due to hygiene standards.

I was tell that they give me a room with sea views and they can arrange..when check in they give me room with no views...as the room was already taken by this couple whom gave them tips more..I thought was first come first serve???i will never stay that hotel anymore thankkkkkk youuuuu!!!!!

We arrived at the hotel at 6 in the evening after a long trip and the reception was as terrible as you can imagine. The guy at the reception was rude and not accommodating at all. He kept asking for more money at arrival. In addition to that, the room door had to be fixed upon arrival and the basin was clogged too. They hardly understand english and kept making mistakes in everything. It was exhausting explaining things to them. The morning lady was nice and the hotel was nice too. The swimming pool was the best part. If you want to book here, be ready to have an exhausting experience. If you can compromise on that, then the location is perfect on the patong beach.Another thing. They say they understand but then do everything wrong and argue with you that you were wrong. So exhausting.

We arrived at the hotel at 6 in the evening after a long trip and the reception was as terrible as you can imagine. The guy at the reception was rude and not accommodating at all. He kept asking for more money at arrival. In addition to that, the room door had to be fixed upon arrival and the basin was clogged too. They hardly understand english and kept making mistakes in everything. It was exhausting explaining things to them. The morning lady was nice and the hotel was nice too. The swimming pool was the best part. If you want to book here, be ready to have an exhausting experience. If you can compromise on that, then the location is perfect on the patong beach. Another thing. They say they understand but then do everything wrong and argue with you that you were wrong. So exhausting.

Everyone is so friendly, the staff made it a great stay, the location cannot be beat. I felt safe walking out at any time close to many markets, great food, and the rooftop pool view was BEAUTIFUL.

This was our best stay in Thailand. The staff was fabulous. Helped with the tours (booking, car service, and safety.) recommended what to do locally, and overall just extremely pleasent to chat with! Toey was our favorite, the star of the hotel!The new roof-top pool was beautiful and the view was gorgeous!Rooms were cleaned daily as long as you put your tag on the door. Will return on our next holiday to Phuket!

This was our best stay in Thailand. The staff was fabulous. Helped with the tours (booking, car service, and safety.) recommended what to do locally, and overall just extremely pleasent to chat with! Toey was our favorite, the star of the hotel! The new roof-top pool was beautiful and the view was gorgeous! Rooms were cleaned daily as long as you put your tag on the door. Will return on our next holiday to Phuket!

The rooms were very clean and the staff was responsive to my needs

Excellent service and location, great staff. We love Toey

Excellent service and location, great staff. We love Toey

The pool overlooking the bay was my favorite spot.

Roof top swimming pool badly need maintenance. Many tiles missing, foot can easily get cut. It would be nice if room floor is carpeted instead of just cement. Wall also will be nice to be painted instead of just cement. Location is good, directly facing the sea, walking distance to shopping and makan places.

The hotel was very clean and the rooms were awesome. The swimming pool was mostly clean but it’s being renovated in September so it’s going to be the perfect place to stay when it’s renovated!

The pool in my room was awesome. As well as the one on the rooftop!

The room was nice and well decorated. But the pool looks awful. The tiles are loosening from the bottom of the pool. You need to take care to not hurt your feet. The pool needs maintenance urgently.

The room was nice and well decorated. But the pool looks awful. The tiles are loosening from the bottom of the pool. You need to take care to not hurt your feet. The pool needs maintenance urgently.

This place is perfect for someone who isn’t spending too much time indoors. They have a nice pool upstairs and their staff is very nice and friendly!

The hotel is in a great location, rooms were clean and staff was super nice! However, the hotel is NOT in the condition Expedia mentioned when I booked the trip. I booked a room for 6 got 2 king beds, rooms are super small, bathrooms smelled like mildew probably the shower curtain, the rooftop pool needs major remodeling all the tiles are coming apart and broken step to get out of the pool, the rail work looks like my 6 year old did it, no AC in the lobby so as soon as you walked in the hotel it felt like a sauna, I had booked the room with a pool inside the room but when we got there instead we had 2 conjoining rooms, so our party was somewhat separated, spa/room service wasn’t always available, low staff, difficult to communicate when had questions from the language barrier, the elevator doesn’t stop at every floor so we had to carry our heavy luggage up stairs, and the pool outside the front lobby was extremely filthy almost looked like muddy water!

The phone in the room is for display only. Cannot use it to call for room service or help. Need to go down to lobby but end up on my last day, the receptionist is able to call up to the room to ask us to check out. Therefore the phone cannot be call out but can be call in.

The phone in the room is for display only. Cannot use it to call for room service or help. Need to go down to lobby but end up on my last day, the receptionist is able to call up to the room to ask us to check out. Therefore the phone cannot be call out but can be call in.

U can get so much better and more for the money u pay. This is a hostel, not a hotel. Nightmare, its okey for one day, IF u have to. Otherwise, there is nothing good to say about the hotel. Wifi, so bad its sad.

Property was amazing! Great staff, incredibly helpful woman at the front desk. Easy access to the beach and downtown.

Clean room, didn't find ants or flies or mosquitoes.. Staff was friendly.. Great hospitality..

Lovely hotel. Great staff, clean, walking distance to everything needed. Will stay again

Stay was good, hotel is nice and clean! Nice quick walk to the beach.

The swimming pool is dirty, a lot of dead bugs in the pool. The bathroom is very slippery, the tile has no slip resistance. The staff are not as friendly and helpful as other comments.

Worst hotel I’ve ever seen. Not even up to hostel standard.

I've stayed at this hotel before and like the modern decor and location. My only gripe this time is that there was no warning when booking the room that the pool is closed for the month.

The room was nice, big, clean. No complaints there, except the view coulda been better, we had a view of a moldy tin roof, the street and a bit of ocean. The lady working the front desk was rude and disrespectful. She wouldn’t acknowledge you till she paused her show she watched on her phone. The hotels not very big or busy and we had to wait to check in. Only place in Thailand that made us wait. The rooftop pool would be so much nicer if they cleaned it.. maybe replaced the tiles that are all over the place and maybe cleaned the windows so you could see the panoramic view. Overall wouldn’t stay again