I recently stayed at Onsen Papawaqa and had an overall enjoyable experience. **Check-In Process:** The check-in process was easy and hassle-free. **Room:** The room was spacious, clean, and came with interesting local complimentary snacks. The highlight was the big hot-spring tub, which was perfect for relaxation. **Breakfast:** The breakfast was nice, offering a mix of Taiwanese, Chinese, and Japanese foods. However, the restaurant layout could be troublesome for some, as it requires navigating stairs to access the food areas. **Communal Hot-Spring:** The communal outdoor hot-spring, referred to as the "naked hot-spring," was quite mediocre. It was underused and not well-maintained, with leaves accumulating in the tub. **Service:** The service by the staff was very good. While English communication was sometimes challenging, the staff tried their best to be helpful in every situation. **Location:** The only downside is the location, which is about a 30-minute drive from the town of Miaoli. Overall, I had a good experience at Onsen Papawaqa, with the spacious room and private hot-spring tub being the standout features.

This Onsen Hotel is absolutely stunning. Our stay was amazing as my wife and I had a very relaxing time during our stay as we took advantage of the common area on-site amazing onsen baths and swimming pool. The Breakfast buffet was very tasty as-well giving you a plethora of options.

Extended dinner service hours

Good

Most of are good,issues are toilet ng one time, and light control system is hard to understand

We really enjoyed our 1-night stay at the Osen Papawaqa, wish we could have stayed longer

Nice resort to stay away from the crowd and dust. Nice hot spring in the room

1. The hotel driveway was nice and the staffs were polite and welcoming. 2. The hotel compound and the facing of the rooms were nice. 3. Our room was beside the meeting room and it got noisy when they loitered outside the meeting room or walking passed. 4. The lighting of the room was very dim and we often turn on our handphone light to look for things in our luggages. 5. The room looked clean on the surface but it was not. The was a cockroach on the platform bed and we realised both of us had insect/bed bites on our legs and hands the next day. 6. The room was poorly designed and not functional. We had to take a big step up to the platform bed and a big step down to use the basin. From the basin, we had to take a step up and a step down to use the WC. Imagine how many times we had to do that in a day. 7. There wasn’t even enough place to put the hand soap, cups to brush teeth on the basin area so it was placed on the floor when we check-in. 8. The restaurant served good famous local food but the design of the restaurant was a flaw. We had to climb stairs to get to the food area and down to your dining table. We witnessed a child tripped and fell on the stairs and broke the plate. 9. This hotel is not child and elderly friendly.