they had a wonderful gym too!

Wonderful stay!

Great location ! Amazing historical building ! Very courteous service !

The best things about the hotel are the location and the staff. Francis was there whenever we needed anything. The rest of the staff was great as well. Only negatives were that the A/C wasn’t available and the lights flickered at times.

Hotel is beautiful. the staff is excellent. The breakfast is great. The health club facilities are top notch--what more can I say

Disabled access does have issues.

Full of character and amazing panoramic view of Jerusalem. Bedroom a little tired. Very good value.

Wonderful people

We found ourselves stranded in Jerusalem when the most recent war broke out. The YMCA offered great hospitality and security while we sheltered. The grounds are beautiful, peaceful, and clean. Service was helpful, friendly, compassionate, and very capable. It was a stressful time for sure, but the staff did everything it could to make our stay comfortable. We will forever be grateful.

We stayed first 3 nights, and then 2 more because, lucky us, we were there the day of the attacks and the flights were cancelled. Hotel is nice, safe. Nicer than pictures would show you. Francis, Shehan (sorry about spelling) and manager were all very nice, helpful before and during the crisis. We were lucky to stay here during the rough time. Hotel is walking distance from the touristic part of Jerusalem (inside the walls)....10 minutes.

Very beautiful building

Nicest estate in the are close to the old city.

The hotel building is a historic cite. Absolutely beautiful. The staff very helpful any time you need anything. Location location location! Few blocks from mamilla mall which takes you to Jaffa gate. The area is extremely safe to walk anytime of the day. A very good area to stay. The room was old, towels worn, furniture old and outdated. The hairdryer was from the 50’s or so. The room was not worth the money on third floor. It looked like a motel. That was disappointing. But it had a great view. Our stay was wonderful and we enjoyed it ;regardless of the room. I certainly will recommend but ask for a better room.

Excellent location! Very cooperative staff. Room is comfort and everything in it worked as expected. Breakfast is good and includes everything one would expect, but somewhat basic. The hotel has a priavte parking which makes it very convenient if arriving with car. Very good value for price.

Very good , clean and friendly staff

Thank you! Great stay!

Always enjoy my stays at the YMCA..friendly staff and nice facilities. …And the location can’t be beat!

It’s good overall but there is a cockroach in our room. That’s quite scary.

Quiet and right next to mamilla

Staff could be a bit friendlier

The location is great, easy walk to Mamilla Mall and to the old city (Jaffa gate). Staff is SUPER NICE, they have EXCELLENT customer service. Free parking which is great. The only thing are the very outdated room & bathroom, they really need to update their furniture & carpet, smells pretty old. We came to this hotel 4yrs ago and everything is exactly the same. Rooms/bathroom are very outdated. Breakfast used to have more variety back then and it now seems more limited. They used to serve dinner but now only do breakfast. Other than that, staff is great and the location of the hotel is great. If they update their rooms we'd for sure come back to this hotel.

Amazing

This was my second time staying in this hotel, the first experience was better than the second one!! Staff was not kind at all and the room was dirty.

Nice and quiet. Centrally located. Close to attractions. Very recommended.

We will come again!

This is a fabulous place - an old, historic building in an amazing location. The staff was lovely and helpful and the beds were super comfortable. My complaint is with the room which was a bit dingy, yet could so easily be spruced up by putting better lighting in the bathroom and the bedroom (the only good light was in the entrance area), and touching up the walls in places where furniture had clearly been moved and left a mark. The bathtub should also have a guard rail as it is easy to fall if you lose your balance. To sum up, just a few minor improvements in the room would upgrade this hotel experience significantly.

Summer vacation stay in this pleasant place. The historic building is amazing

Our room was on the 3rd floor which has not been remodeled like the 2nd floor has. When we arrived, there was an open Coke can in the window and some mystery brown substance on the wall at the head of the bed. We also found a sock and a bottle of shampoo under the bed. Housekeeping is in need of education regarding expectations of cleaning. Breakfast was amazing, but they didn't start serving until 7:00 so we had to miss breakfast on the day we departed, due to the need to leave for the airport at 6:00. I asked the staff if we could get a refund for our breakfast that morning since we wouldn't be able to eat it and was told no because we purchased it through Expedia. They told me to reach out to Expedia for the refund so hopefully Expedia can help.

Amazing location for old city and lovely garden. Stunning building on the outside and lobby area . Room very basic but comfy beds and good aircon. Extra bonus is a fridge and complimentary bottle of water. Access to YMCA pool it’s good for lane swimming but not the cleanest of places. I would stay again for the price and location it’s great but go knowing it’s an older property. Breakfast differed slightly each day - you can ask for an omelette - we just didn’t know as the only thing the staff in the restaurant seemed to do was ask for a room number. Nice touch is water and the juice machine are left in the dining area all day for guests to help themselves.

The property is run down. The rooms are old and outdated, towels are overused and overwashed.

Wonderful location excellent staff

The YMCA is perfectly located, across from the King David Hotel, and close to the Old City of Jerusalem and shopping/dining areas. The building is beautiful and the rooms are charming, with some older furniture. The AC works well, too. The staff members are helpful and friendly, and they gave me several good dinner recommendations. The best part of breakfast is the cook-to-order omelets.