Extremely friendly staff.. felt very welcomed Floor boards all uneven in bedroom we were in and loo wasnt spotless .. but this didnt really affect our stay

This was a visit to this beautiful city to catch up with friends for food, beers and good company. There is certainly a lot of places to eat and drink nearby along the river and the hotel was only a 10 minute walk from the Cathedral quarter and 15 minutes from the hustle and bustle of the city itself.

An ideal room for a solo traveller on a budget. A single room with its own shower and wc, towels and toiletries included. There were a kettle and beverages supplied by the hotel along with a tv. Access to the room (on the top floor) was via some steep stairs and I kept banging my head on the sloping ceiling but I soon learned to duck! Check-in was quick and efficient; check-out a matter of popping the key in a secure box.

Convenient, value for money

Although I booked for riverside, we were put in one of their other accommodations. Staff were excellent. Room was very nice, very clean and comfortable beds. Tea/coffee facilities in room, always good to have. Toiletries and towels. Shower was good, but only downside, it flooded the bathroom floor, as doors didn’t close properly.

It took us a while to find where the bathroom light switch was. But the only problem was that it was to high for my friend to reach it. So maybe a good idea is to have a pole left in the room. so smaller people can reach it. Apart from that everything else was good

Terrible stay, tried calling the property before we left to find out about parking arrangements, no answer. We arrived 30 mins before check in and tried calling the duty manager 10+ times on his office and moble phone but no answer, rang the bell as instructed, no answer so had to go do our own thing tried calling twice more from 1330 hours, no answer. Then he called us at around 5 pm to ask when we thought we would be arriving.... When we was finally given access to the property it was very shabby in the communal areas. I am not sure this was being used exclusively as a hotel as there was families in the building with their very young children running around the communal areas at 10pm at night and people cooking in what seemed to be a shared kitchen area which was not mentioned in the info on the site. The manager was phoned again as the children were playing and shouting right our room door whilst their mother was cooking dinner and dishes on the sink, they was asked to be quiet bit didny understand what we was sayinh.The room was noisy as there was traffic all night. The room was acceptable in clenliness and comfort but i have just felt very misled in the description of the property when we booked.

Nice stay, staff friendly, clean room, handy for the railway station and football ground, the room I was in was on the top floor whch has a very steep staircase so bear that in mind if you struggle with stairs apart from that I highly recommend this place. Parking is by paying a fee and hotel gives you a parking permit as the streets outside the hotel require a permit.