Guy running the place was great . Made several calls for us to get quick taxis ,& Ha Long Bay tour set up with hotel pick & drop. Bed was decent , a/c worked good, & shower was good. Has bigger bikes for rent .

We stayed 2 nights, staff were unhelpful and there was

The staff was very kind and let us in at 6 am to sleep in a used room that had not yet been cleaned while we waited for our room to get ready. Our room was clean but the bed was hard, and the AC-remote was in Chinese (but it did work). In general I would recommend for a few days in Hanoi, especially considering the price (about 350.000 VD).

Good Location. Clean Room

Good Location.Clean Room

The bluebell hotel in Hanoi is in an excellent location especially for travellers, close to many restaurants, cheap eats and vendors but also a very short walking distance to landmarks such as Josephs Cathedral, the lake and the hanoi hilton - all in the old quarter. The hotel itself was a little run down, it was an okay price for our budget so i hate to complain too much but the room was basic and need of a make over. It had damp, broken furniture and springs sticking out of the mattress on one side. The room was predominantly clean yet a few issues with hairs in bed and blocked in the sink which was obviously just a little oversight but still is not very nice. The manager/owner were friendly and welcoming and were happy to give any advice or even talk cruises tours etc but i have to add he takes photos of passports on his personal mobile which i was a bit uncomfortable about. I understand hotels take copies and store hem safely during stays, its just i personally was uncomfortable at the thought of that photo or phone getting into the wrong hands and thought it was unprofessional. Overall the hotel was okay, just there is room for improvement, its simply the photos sadly did not match the reality yet if you dont mind imperfections the location really does make exploring Hanoi City a lot easier.

The bluebell hotel in Hanoi is in an excellent location especially for travellers, close to many restaurants, cheap eats and vendors but also a very short walking distance to landmarks such as Josephs Cathedral, the lake and "the hanoi hilton" - all in the old quarter. The hotel itself was a little run down, it was an okay price for our budget so i hate to complain too much but the room was basic and need of a make over. It had damp, broken furniture and springs sticking out of the mattress on one side. The room was predominantly clean yet a few issues with hairs in bed and blocked in the sink which was obviously just a little oversight but still is not very nice. The manager/owner were friendly and welcoming and were happy to give any advice or even talk cruises tours etc but i have to add he takes photos of passports on his personal mobile which i was a bit uncomfortable about. I understand hotels take copies and store hem safely during stays, its just i personally was uncomfortable at the thought of that photo or phone getting into the wrong hands and thought it was unprofessional. Overall the hotel was okay, just there is room for improvement, its simply the photos sadly did not match the reality yet if you don't mind imperfections the location really does make exploring Hanoi City a lot easier.

Great location and friendly staff. The beds were quite hard. We stayed in 2 seperate rooms as we came in and out of Hanoi going to Halong Bay and found both beds were quite hard and not overly comfortable. In terms of value for money, it would be hard to beat this place for its location.