Everything was great

I upgraded and reserved a king size bed for our 40th wedding anniversary. I was given 2 full-queen size beds. I am due a refund for what I reserved and what I received.

Was in town for business meetings. Arrived a couple hours before check in. The coffee shop downstairs had a lovely outside area overlooking the garden for meeting with colleagues until the room was ready. Restaurant COA was fabulous! Room was very comfortable. Really nice. I guess the current owner bought this property a few years back, and the restaurant is helping this gem make a comeback. Only advice I would give is to update the dark and somewhat stodgy lobby and "Colonial" breakfast/lunch restaurant a bit. The rather loud Frank Sinatra music on a loop could be turned down a bit too .

Towels are like sandpaper Bed is super comfortable Pillow was fantastic Checkin was very slow Needs a power outlet in room by big mirror Need more coffee pods in room

Hotel was very nice. Just had one issue: door to bathroom squeaked. We asked 3 times to have someone come and oil the door, but no one serviced the door.

Love the new COA restaurant downstairs!

Great location for our stay in the Chicago area

No complaints

I made a mistake on the the check in day, by one day, admittedly my fault, but the Drake charged me and did nothing to assist me getting a room there or with another Marriott hotel in the area. I have been a Marriott loyalist for >40 yrs. Hotels.com did not help either so not sure of their "value" in booking a hotel.

The Drake was lovely! The staff were attentive and friendly. The room was clean, and the beds were very comfortable. Couldn’t ask for much more! The Drake is a hidden gem in Oak Brook.

Great hotel!

Clean , professional staff, adequate parking.

The hotel is gorgeous, the rooms are very nice , the bed was comfortable and your staff was amazing. From check in to check out, your staff was fantastic! Kevin, Tina, and Joshua all were friendly, professional and courteous. Looking forward to staying here again in the future.

I did not like the restaurant service and the quality of breakfast!!

The Drake is a unique hotel experience with beautiful art pieces throughout the common areas and classic Sinatra style music always playing in the background. The rooms are comfortable though the bathroom area is a bit small for two trying to get ready at the same time. The Drake was convenient for our needs to be close to the airport, downtown, and neighboring Wheaton.

Wanted an earlier check in and the hotel accommodated the request. Hotel was clean, staffs were nice.

People were nice and the music at the bar was fantastic.

COA restaurant was very good

The Drake has an old-world luxury vibe to it and the common areas are very beautiful. I've stayed at this hotel on more than one occasion and the differences in room quality are quite obvious. I stayed in a suite in December, 2023, and it was opulent and extremely comfortable. I stayed in a regular king room for a few nights this past week and found it lacking. The room was very hot, despite our attempts to adjust the temperature. We reported this at checkout. Additionally, there are no towel bars, just one hook over the toilet. The makeup mirror is set about 12" too low to be useful. The refrigerator froze our liquids, and the hot water took multiple minutes to arrive, so a lot of wasted water. The final insult: $14.95/day to use the internet (a sunk cost) for EVERY DEVICE. Ridiculous. My partner is a Bonvoy customer, so it was removed from our bill, but that's an obvious money grab. Other hotels don't charge. We really wanted the Drake to be our "go-to" hotel while visiting family in the Oak Brook area, but we're likely to go elsewhere.

This place was five star in service, lovely bar area, room was quiet and spacious. Reasonably priced for level of service and accomodations.

The Drake is an amazing place!! I was very comfortable and felt very safe on the property. The staff was pleasant at all times. I will return.

Very nice.

The hotel had no hot water at all the morning we left. They kept telling us just to keep running the faucet, but that didn’t work even after running the shower over half an hour. It was ridiculous.

Nice property and nostalgic memories

The attentiveness of the staff, the renovations on the hotel, the outdoor space, the lobby bar and soon to be downstairs restaurant and bar… you feel like you can unwind yet be minutes from an office or business meeting in Oakbrook! A great mgmt team and staff!!

Amazing staff! Front desk was awesome! Just need comfier beds.

Staff was friendly and accommodating. Room was nice and clean. Check-in and check-out was quick and efficient. Overall wonderful experience.

Everything and everyone was great service

Loved our whole stay from the beautiful premium room to the dining and bar experiences. Would definitely come back.

Upscale Classy Atmosphere - Loved it! Staff was Exceptional! Would Definitely stay again!

Iris the bartender was great! The room was great! But the employees were really loud outside our room in the morning and we were continually woken up. Otherwise we had a great time.

We were not allowed to take pictures