ROOM WAS VERY GREAT /CLEAN STAFF WAS VERY FRIENDLY AND HELPFUL.

I LOVE THAT FACT THAT ALL STAFF WAS VERY HELPFUL KEVIN, JAMES, JAZ AND A FEW MORE PEOPLE IT WAS A REALLY NICE GUY @ CHECK OUT HE WAS LIKE A SUPERVISOR I THINK.

location convenient to the shopping malls

old building had a awful smell in a hallways

I love the warm traditional charm - the fireplace, twinkling lights and high tea. The food and service is excellent!

I look forward to seeing the swimming pool in summertime and renovations on the fitness center. This is where Marriott needs to up their game; they need to modernize while maintaining the vintage heart of the Drake. (maybe even more room renovation.)

I really loved the overall look and theme of the hotel. Also, I really love the friendly and helpful staff. Breakfast was great and the bar was too.

the decor and all the amenities. easy to get to from the Highway. very friendly and professional staff.

customer service was amazing

the loud ac in the room when on was miserable we had to leave in the middle of the night because it was unbearable

everything about this property was amazing.

there was nothing

I am being denied my Bonvoy points for using Booking.com

-clean room -outdoor patio and porch areas are nice, but no dining service there- but they need to remove the ridiculous columns and revise and update the outdoor rock waterfall area -parking was easy

No internet connection! Unbelievably UNRELIABLE or SLOW internet - could not work, zoom, email, connect with family, could not relax and connect with Chromecast and my apps, could not figure out the city layout and what I needed to do there without reliable internet. Internet / wi-fi dropped out EVERY 2 minutes. I had to change hotels because of this! My door lock was faulty - first, couldn’t get in, then next day- couldn’t get out. The maid and I were stuck in the room waiting for maintenance to come open the door.

I didn’t get a chance to have breakfast. The location was nice.

I didn’t like how they told me that colonial room was closed and I had reservations. That was my bad experience.